Alex Chen

Senior AI Product Manager
San Francisco, US.

About

Highly accomplished Senior AI Product Manager with 8+ years of experience leading the full product lifecycle for innovative AI/ML-driven solutions, from ideation to launch and scaling. Proven track record of translating complex technical capabilities into compelling user value, driving significant revenue growth, and enhancing operational efficiency across diverse industries. Expert in leveraging data science, machine learning, and agile methodologies to deliver cutting-edge products that solve critical business challenges and exceed user expectations.

Work

Innovate AI Solutions Inc.
|

Senior AI Product Manager

San Francisco, CA, US

Summary

Led the strategy, roadmap, and execution for a portfolio of enterprise AI products, driving market leadership and significant customer acquisition.

Highlights

Spearheaded the launch of a new AI-powered anomaly detection platform, resulting in a 30% increase in customer adoption within 12 months and generating $5M+ in new recurring revenue.

Managed end-to-end product lifecycle for ML-driven predictive analytics tools, collaborating with Data Science and Engineering teams to reduce model inference latency by 25% and improve prediction accuracy by 15%.

Defined and prioritized product features based on market research, competitive analysis, and customer feedback, leading to a 20% improvement in user satisfaction scores for core AI functionalities.

Developed and executed go-to-market strategies, including pricing and positioning, for two major AI product releases, contributing to a 40% growth in product line revenue year-over-year.

Mentored a team of 3 junior product managers, fostering a data-driven product culture and improving team efficiency by implementing new agile sprint planning and review processes.

Global Tech Corp
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Product Manager, Machine Learning

Seattle, WA, US

Summary

Managed the development and integration of machine learning features into core product offerings, enhancing user experience and driving engagement.

Highlights

Launched an AI-driven personalized recommendation engine that increased user engagement by 18% and boosted conversion rates by 10% for key product categories.

Collaborated with data scientists to optimize existing ML models, reducing computational costs by 15% while maintaining model performance through feature engineering and model compression techniques.

Conducted extensive user research and A/B testing for new AI features, informing product iterations that led to a 5% uplift in user retention within the first 6 months post-launch.

Authored detailed product requirements documents (PRDs) and user stories for ML-centric features, ensuring clear communication and alignment across engineering, design, and marketing teams.

Managed a backlog of over 50 ML product features, prioritizing based on business impact and technical feasibility, resulting in the successful delivery of 90% of planned features on schedule.

Data Insights Lab
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Data Scientist / ML Engineer

Boston, MA, US

Summary

Developed and deployed machine learning models to extract insights and build data-driven solutions for various client projects.

Highlights

Designed and implemented predictive models using Python (Scikit-learn, TensorFlow) for a healthcare client, improving disease prediction accuracy by 22% compared to baseline methods.

Engineered data pipelines and performed ETL processes on large datasets (1TB+) using SQL and Spark, ensuring data quality and readiness for machine learning applications.

Collaborated with product teams to translate business problems into data science solutions, contributing to a new fraud detection system that reduced false positives by 10%.

Presented complex analytical findings and model performance metrics to non-technical stakeholders, facilitating data-driven decision-making for product feature prioritization.

Developed and maintained documentation for ML models and data processes, ensuring reproducibility and adherence to best practices for a team of 5 data scientists.

Education

Massachusetts Institute of Technology (MIT)
Cambridge, MA, United States of America

Master of Science

Computer Science & Artificial Intelligence

Grade: 4.0/4.0

Courses

Machine Learning

Deep Learning

Natural Language Processing

Reinforcement Learning

Algorithms for AI

University of California, Berkeley
Berkeley, CA, United States of America

Bachelor of Science

Electrical Engineering and Computer Sciences

Grade: 3.8/4.0

Courses

Data Structures

Discrete Mathematics

Software Engineering

Database Systems

Languages

English
Mandarin

Certificates

AWS Certified Machine Learning – Specialty

Issued By

Amazon Web Services (AWS)

Certified Scrum Product Owner (CSPO)

Issued By

Scrum Alliance

Skills

Product Management

AI Product Strategy, Product Vision & Roadmap, Go-to-Market Strategy, User Research, Market Analysis, Competitive Analysis, Product Launch, Agile/Scrum, Stakeholder Management, PRD & User Stories, KPI Definition.

AI/ML Technologies

Machine Learning, Deep Learning, Natural Language Processing (NLP), Computer Vision, Generative AI, Predictive Analytics, Recommendation Systems, Anomaly Detection, Model Evaluation, MLOps, Fairness & Explainability (XAI).

Data & Analytics

Data Analysis, SQL, Python (Pandas, NumPy), A/B Testing, Experimentation Design, Data Visualization, Big Data (Spark), Data Storytelling.

Tools & Platforms

Jira, Confluence, Figma, Google Analytics, Tableau, AWS (Sagemaker, EC2, S3), Azure ML, TensorFlow, PyTorch, Scikit-learn.

Interests

Technology

Emerging AI Trends, Quantum Computing, Biotechnology.

Community

Mentoring, Tech Meetups, Volunteer Coaching.

Projects

AI Ethics & Governance Framework

Summary

Developed an internal framework for ethical AI development and deployment to ensure compliance and responsible innovation across all AI products.