About
Highly accomplished Senior Product Manager, Product Owner, and Business Analyst with over a decade of experience driving digital transformation and delivering scalable products across government, e-services, and enterprise sectors in Saudi Arabia and Egypt. Leveraging a robust blend of product management, business analysis, and agile leadership (SAFe®, PSM, PSPO, PAL-1, SPS, IC-Agile, AIPMM certified), I excel in leading end-to-end product lifecycles, from discovery to successful launch, consistently delivering real business value through strategic stakeholder engagement and technical team collaboration.
Work
2P Perfect Presentation
|Product Owner / Business Analyst
Riyadh, Riyadh, Saudi Arabia
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Summary
Currently serving as a Product Owner/Business Analyst at 2P Perfect Presentation, I lead the comprehensive analysis and management of business, functional, and non-functional requirements for intricate government platforms, ensuring seamless integration and alignment across diverse entities.
Highlights
Led end-to-end analysis and management of complex business, functional, and non-functional requirements for government platforms, ensuring cross-entity alignment and comprehensive solution design.
Orchestrated stakeholder engagement through workshops, interviews, and reviews, successfully clarifying project scope and securing consensus on critical business goals.
Translated complex requirements into actionable epics and user stories with clear acceptance criteria, collaborating closely with UX teams to develop precise wireframes and prototypes.
Facilitated agile ceremonies including sprint planning, backlog grooming, and UAT, ensuring successful delivery and high adoption rates for new features.
Conducted in-depth market research and gap analysis, providing data-driven insights to support continuous product improvement and strategic roadmap refinement.
2P Perfect Presentation
|Senior Business Analyst / Product Owner
Smart Village, Cairo, Egypt
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Summary
As a Senior Business Analyst/Product Owner at 2P Perfect Presentation, I directed product discovery and delivery for strategic digital initiatives, serving a diverse portfolio of government and enterprise clients across Saudi Arabia.
Highlights
Directed product discovery and delivery for digital initiatives, successfully serving government and enterprise clients in KSA, enhancing digital service offerings.
Defined and prioritized product backlogs, epics, and user stories, optimizing development cycles and ensuring alignment with strategic business objectives.
Executed comprehensive UAT sessions and usability testing, validating functionality and significantly enhancing user experience for launched products.
Improved collaboration between stakeholders and development teams through agile ceremonies and continuous feedback loops, streamlining communication and accelerating project timelines.
Championed the voice of the customer in sprint reviews and product demos, ensuring high stakeholder satisfaction and successful product adoption.
Rowaad – RH.NET.SA
|Lead Business Analyst / Product Owner
Cairo, Cairo, Egypt
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Summary
At Rowaad – RH.NET.SA, I spearheaded significant digital transformation initiatives as a Lead Business Analyst/Product Owner, driving innovation across e-commerce and government platforms in Saudi Arabia.
Highlights
Spearheaded digital transformation across e-commerce and government platforms in Saudi Arabia, enhancing operational efficiency and user engagement.
Defined and executed product strategies and roadmaps, ensuring precise alignment with overarching business goals and evolving customer needs.
Led the successful integration of key payment and shipping gateways (e.g., STC Pay, SPL), significantly improving transaction flows and elevating user satisfaction.
Reduced operational bottlenecks by implementing workflow automation and optimizing business processes, leading to measurable efficiency gains.
Conducted comprehensive feasibility studies, risk analyses, and detailed process mapping for large-scale enterprise systems, informing strategic decision-making.
PortaPeople.com
|Software Business Analyst / Product Owner
6th of October City, Giza, Egypt
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Summary
As a Software Business Analyst/Product Owner at PortaPeople.com, I collaborated extensively with clients and internal stakeholders to capture, refine, and translate complex system requirements into actionable product specifications.
Highlights
Collaborated with clients and internal stakeholders to meticulously capture and refine system requirements, aligning solutions with user expectations and business objectives.
Translated intricate requirements into comprehensive system specifications, user flows, and UI wireframes, partnering with the UX team to ensure intuitive design.
Provided critical support to QA teams, developing robust test cases and executing UAT to validate feature completeness and ensure high-quality releases.
Conducted end-user training and provided go-live support for major product releases, ensuring smooth adoption and operational readiness for new systems.
Performed thorough post-launch analysis, leveraging insights to drive continuous product improvements and optimize future iterations based on user feedback.
Military Academy
|System Analyst
Cairo, Cairo, Egypt
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Summary
At the Military Academy, I served as a System Analyst, focusing on analyzing system behavior and gathering functional requirements to optimize internal military systems.
Highlights
Analyzed complex system behavior and meticulously gathered functional requirements for internal military systems, ensuring alignment with operational needs.
Collaborated effectively with developers and testers to facilitate the smooth and successful implementation of new system features.
Developed comprehensive process documentation and user manuals, enhancing system usability and knowledge transfer across departments.
Provided essential technical training and support to end-users, empowering efficient system operation and minimizing downtime.
Education
European Global School
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MBA
Business Administration
Cairo University
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Diploma
Software Engineering
Ain Shams University
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Bachelor
Computer & Information Systems
Al-Azhar University
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Diploma
Database
Languages
Arabic
English
Certificates
Software Product Management Specialization
Issued By
Coursera
Professional Scrum Master II (PSM II)
Issued By
Scrum.org
Professional Scrum Product Owner II (PSPO II)
Issued By
Scrum.org
Scaled Professional Scrum (SPS)
Issued By
Scrum.org
Professional Agile Leadership (PAL I)
Issued By
Scrum.org
Certified SAFe® 6 Agilist
Issued By
Scaled Agile
Certified Product Manager
Issued By
AIPMM
ICAgile Certified Professional
Issued By
ICAgile
Skills
Tools & Technologies
Jira, Confluence, Power BI, Figma, Miro, SQL.
Product Management
Product Roadmaps, Product Backlog Prioritization, MVP Definition, Product Strategy, Product Discovery, Product Delivery, Post-Launch Analysis, Product Iterations.
Business Analysis
Requirements Engineering, Business Process Optimization, Feasibility Studies, Risk Analysis, Process Mapping, Gap Analysis, Market Analysis, Data-Driven Decisions.
Agile Methodologies
Scrum, SAFe, Kanban, Agile Product Ownership, Sprint Planning, Backlog Grooming, Agile Ceremonies, Continuous Feedback Loops, Scaled Professional Scrum (SPS), Professional Scrum Master (PSM), Professional Scrum Product Owner (PSPO), Professional Agile Leadership (PAL I).
User Experience (UX)
User-Centered Design, UI Wireframes, UX Collaboration, Usability Testing, UAT.
Leadership & Collaboration
Stakeholder Management, Strategic Thinking, Team Facilitation, Cross-functional Communication, Presentation, Negotiation, Voice of the Customer.
Digital Transformation
E-commerce Platforms, Government Platforms, Enterprise Systems, Digital Initiatives.
Projects
Saudi Tribes Vote – Electoral App
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Summary
Served as Product Owner/Business Analyst for an electronic voting platform for Jazan Municipality, managing stakeholder engagement and ensuring agile delivery for a critical civic application.