ADENIYI ESTHER ADEDOTUN
Administrative & Digital Operations Professional
Ibadan, NG.About
Highly motivated and analytical professional with 1 year of experience in administrative management and digital operations, complemented by a B.Sc in Computer Science. Adept at optimizing office workflows, managing critical data, and leveraging digital tools to enhance productivity and service delivery. Proven ability to support organizational goals through meticulous record-keeping, efficient communication, and proactive problem-solving.
Work
Ministry of Establishment and Training
|Secretary
Ibadan, Oyo, Nigeria
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Summary
Orchestrates comprehensive administrative and operational support, ensuring efficient departmental workflow and accurate record management for senior leadership.
Highlights
Managed all official correspondence, including drafting, typing, and filing letters, memos, and reports, ensuring 100% accuracy and timely distribution.
Coordinated and organized numerous meetings, conferences, and training sessions, successfully facilitating critical departmental communication and development initiatives.
Maintained and updated comprehensive departmental records and filing systems, improving data retrieval efficiency by an estimated 15%.
Safeguarded confidential documents and sensitive information, upholding strict compliance with organizational privacy protocols.
Streamlined office supply management and coordinated equipment operations, contributing to uninterrupted departmental productivity.
Sonaj System Consultz
|Digital Officer & Secretary
Ibadan, Oyo, Nigeria
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Summary
Spearheaded digital operations and administrative support, enhancing customer engagement and optimizing executive functions for a consulting firm.
Highlights
Managed customer inquiries and feedback across online platforms, improving response times and enhancing client satisfaction by 20%.
Maintained and ensured the accuracy of critical customer databases, supporting efficient data-driven decision-making.
Identified and implemented new digital tools, significantly enhancing overall productivity and streamlining service delivery processes.
Provided essential technical support for company-wide digital platforms, resolving issues promptly to minimize operational disruptions.
Coordinated executive schedules, appointments, and travel logistics, ensuring seamless operations for senior management.
Education
Federal University of Oye, Ekiti
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B.Sc
Computer Science
Languages
English
Certificates
Customer Service Officer
Issued By
CSIA
Occupational Safety & Health Training
Issued By
OSHA ACADEMY
Health, Safety & Environment Training
Issued By
OSHA ACADEMY
Skills
Administrative Support
Office Management, Records Management, Scheduling, Correspondence Management, Logistics Coordination, Technical Support, Procurement Processes, Confidential Information Handling.
Digital Tools & Systems
Database Management, Online Platforms, Digital Workflow Optimization, Digital Tools Implementation, Technical Support.
Communication & Interpersonal
Written Communication, Oral Communication, Interpersonal Skills, Stakeholder Engagement, Cross-cultural Communication, Customer Service, Team Collaboration.
Problem Solving & Adaptability
Problem Solving, Decision Making, Time Management, Adaptability, Deadline Management, Independent Work, Organizational Skills.
Office Productivity
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Office Suite, Google Workspace, Internet Research, Data Entry.