About
Highly creative and detail-oriented professional with hands-on experience in dynamic event styling, bespoke balloon artistry, and impactful social media management. Adept at leveraging visual storytelling and digital platforms to significantly enhance brand visibility and drive customer engagement. Passionate about crafting memorable event experiences and delivering exceptional service, eager to apply a blend of artistic vision and strategic execution to contribute to innovative teams.
Work
Bethel Luxe Events
|Freelance Balloon Artist & Event Decorator
Lagos, Lagos, Nigeria
→
Summary
Successfully designed and executed bespoke balloon decorations and comprehensive event styling, consistently delivering high-quality, customized experiences for diverse clientele.
Highlights
Designed and executed customized balloon decorations for over 20 diverse events, including birthdays, bridal showers, and corporate pop-ups, consistently exceeding client expectations.
Managed end-to-end logistics for event setups, coordinating with multiple vendors to ensure flawless execution and timely delivery of event themes.
Developed innovative design concepts that enhanced event aesthetics, contributing to positive client testimonials and fostering repeat business.
Applied creative problem-solving to adapt designs and logistics for various event scales and venue requirements, ensuring successful outcomes under tight deadlines.
Bethel Luxe Events
|Social Media Manager
Lagos, Lagos, Nigeria
→
Summary
Strategically managed social media content and engagement, enhancing brand visibility and fostering audience interaction across digital platforms.
Highlights
Orchestrated comprehensive Instagram content strategy, including creation, scheduling, and audience engagement, significantly enhancing brand visibility and community growth.
Developed compelling captions, engaging visuals, and dynamic reels, increasing audience interaction and expanding digital reach by an estimated 15%.
Streamlined client communication by efficiently responding to inquiries and managing bookings via direct messages, improving customer satisfaction and conversion efficiency.
Utilized trend analysis to inform content creation, ensuring relevant and timely posts that resonated with target audiences and drove engagement.
Eat 'N' Go Ltd (Cold Stone Creamery)
|Customer Service Intern
Lagos, Lagos, Nigeria
→
Summary
Provided exemplary customer service and efficient order processing, ensuring high satisfaction and smooth operations in a fast-paced retail environment.
Highlights
Managed and resolved a high volume of customer inquiries and complaints with professionalism, contributing to an enhanced customer satisfaction rate.
Accurately processed daily orders and effectively provided tailored product recommendations, supporting sales goals and improving customer experience.
Consistently upheld high service standards within a fast-paced retail environment, ensuring operational efficiency and a positive brand image for the company.
Developed strong interpersonal and problem-solving skills through direct customer interactions, handling diverse situations with composure and effectiveness.
Education
Federal University Oye-Ekiti
→
Bachelor of Science (BSc.)
Hospitality and Tourism Management
Languages
English
Skills
Event Management
Balloon Artistry, Event Styling, Event Design, Logistics Coordination, Vendor Management, Pop-up Event Planning.
Digital Marketing & Social Media
Social Media Management, Instagram Marketing, Facebook Marketing, Content Creation, Caption Writing, Visual Storytelling, Digital Platforms, Brand Visibility, Audience Engagement, Trend Analysis, Engagement Strategy, Canva, Graphic Design.
Customer Service & Communication
Customer Service, Client Inquiry Management, Complaint Resolution, Product Recommendations, Interpersonal Communication, Team Collaboration, Professional Communication, Problem-Solving.