Afeez Tella
Cybersecurity Professional with Banking Operations Expertise
Lagos, NG.About
Highly motivated Cybersecurity Professional transitioning from a strong foundation in financial services, leveraging 3+ years of banking operations experience. Certified in cybersecurity from Google via Coursera, adept in risk management, threat analysis, and applying industry-standard security frameworks. Eager to apply a unique blend of customer service, problem-solving, and technical expertise to secure business operations and sensitive information.
Work
Lagos, Lagos, Nigeria
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Summary
Managed diverse banking operations and client interactions, ensuring secure financial transactions and upholding service integrity for First Bank of Nigeria.
Highlights
Processed an average of 100+ daily financial transactions, including deposits, withdrawals, and transfers, maintaining a 99% accuracy rate to mitigate discrepancies and potential fraud.
Educated over 500 customers on secure banking practices and digital transaction safety protocols, proactively reducing potential fraud incidents and enhancing client awareness.
Identified and escalated suspicious activities and potential security breaches in strict compliance with banking regulations, safeguarding customer assets and institutional reputation.
Resolved complex customer inquiries and operational issues for over 200 clients monthly, improving client satisfaction by enhancing the efficiency and security of their banking experience.
Skills
Cybersecurity
Security Audits, Information Security, Ethics in Cybersecurity, NIST RMF, Risk Management, Threat Analysis, SIEM Tools, Security Frameworks, Vulnerability Assessment, Playbook Development, Data Protection, Incident Response.
Business Operations
Financial Services, Banking Operations, Customer Service, Fraud Detection, Compliance, Operational Efficiency, Problem Solving, Data Accuracy.