AFZAL MIAH

Performed general maintenance and building repairs across student accommodation, ensuring 100% readiness for the academic year occupancy.

Completed essential electrical repairs and upgrades, including light fittings, switches, and sockets, in strict adherence to industry standards, enhancing safety and functionality.

Installed new fixtures such as shelves, lamp shades, and towel rails, significantly improving the aesthetic and functionality of residential units.

Decorated bedroom and communal areas, contributing to an aesthetically pleasing and welcoming environment for hundreds of student residents.

Managed personal workload effectively, prioritizing tasks to ensure timely completion of all maintenance activities within tight seasonal deadlines.

Managed all aspects of a self-employed appliance repair business, delivering expert repair and maintenance services for home appliances, consistently achieving high customer satisfaction.

Provided detailed fault diagnoses and transparent cost estimates to clients, fostering trust and enabling informed decision-making for repairs, resulting in positive client feedback.

Conducted extensive research to identify and procure reliable, competitively priced parts for diverse appliances including washing machines, tumble dryers, and dishwashers, optimizing operational costs.

Cultivated strong, trusting relationships with both customers and suppliers by demonstrating consistent reliability, professionalism, and excellence across all work engagements.

Streamlined operational processes from client consultation and scheduling to financial record-keeping and inventory management, ensuring efficient service delivery.

Installed domestic ventilation products within private homes and housing association properties, ensuring compliance with relevant building codes and safety standards.

Planned and executed inspections of existing ventilation systems, identifying maintenance needs and ensuring optimal performance for improved air quality.

Repaired and replaced faulty units, providing customers with guidance on appropriate usage to extend appliance lifespan and reduce future service calls.

Advised clients on mould treatments and conducted necessary remedial work, effectively resolving issues and improving indoor air quality.

Communicated effectively with the scheduling team to prioritize work and manage any delays, contributing to on-time project completion rates.

Carried out general electrical repairs within domestic and commercial premises, consistently adhering to industry standards and company policies for safe operations.

Documented and mitigated risks by performing thorough assessments, identifying hazards, and implementing safety strategies prior to all jobs, enhancing safety compliance.

Developed foundational electrical skills, including board changes, new light installations, electrical sockets, and CCTV/security cameras, significantly broadening skillset for diverse projects.

Utilized analytical thinking to troubleshoot electrical faults, accurately determining root causes and implementing effective corrective actions, reducing downtime.

Ensured all work completed aligned with industry standards and company policies, contributing to high-quality service delivery and client safety.

Assisted customers with the installation and repair of various home appliances, enhancing functionality and user experience for a diverse client base.

Diagnosed faults in washing machines, efficiently ordered necessary replacement parts, and completed repairs, improving appliance longevity.

Delivered and installed/plumbed-in new machines, ensuring correct setup and achieving high customer satisfaction rates.

Managed delivery documentation, ensuring customers received accurate proof of receipt for services and products, maintaining operational integrity.

Managed the loading and unloading of trailers, ensuring efficient and safe movement of goods on site and contributing to timely dispatch.

Oversaw incoming deliveries, verifying correct goods receipt and adherence to mandatory receiving processes, reducing discrepancies by 15%.

Conducted regular audits to ensure operational efficiency and compliance with safety practices, maintaining high standards across the facility.

Performed routine equipment and vehicle checks, ensuring functionality and safety for all operations and minimizing downtime.

Organized and maintained stock in correct storage locations, optimizing warehouse efficiency and accessibility for rapid retrieval.

Coordinated catering events for a range of clients across various settings, ensuring successful execution and high client satisfaction rates.

Managed supplier relationships, placing food and drink orders while maintaining accurate financial records, contributing to budget adherence.

Organized deliveries, arranged staff, and liaised with venues to coordinate event logistics effectively, ensuring seamless execution for all occasions.

Maintained accurate stock inventories and implemented stock rotation procedures, reducing spoilage by 10% and ensuring event fulfillment.

Tracked income and expenditure by accurately filing invoices and maintaining financial records, ensuring transparent financial oversight.

Implemented digital technology (electronic PDA) to significantly improve order taking and stock checking efficiency by an estimated 20%.

Managed catering deliveries, ensuring timely and accurate service to customers, contributing to high customer retention.

Supervised delivery operations, contributing to streamlined processes and enhanced customer satisfaction for over 100 daily orders.