Agustín Ruiz Martín

Optimized supply management for multiple production lines using SAP, ensuring timely material availability and reducing potential delays.

Utilized Qlik Sense for data analysis, identifying inefficiencies in the supply chain and proposing data-driven solutions to enhance operational performance.

Streamlined inventory processes, contributing to improved stock accuracy and reduced carrying costs for critical components.

Collaborated closely with production teams to forecast material needs, enhancing planning accuracy and ensuring operational continuity.

Managed the receipt, storage, and dispatch of goods, ensuring adherence to logistical protocols and safety standards.

Contributed to maintaining organized inventory, facilitating quick retrieval and reducing processing times.

Managed guest check-ins and check-outs, handling an average of 50+ guests daily with high satisfaction ratings.

Resolved guest inquiries and issues efficiently, enhancing the overall guest experience and maintaining positive reviews.

Processed reservations and payments accurately using hotel management systems, contributing to financial integrity and smooth operations.

Developed and delivered comprehensive curricula for 'Operations Management' courses to over 200 students annually across two distinct degree programs.

Integrated real-world case studies and industry best practices into coursework, achieving consistently high student engagement and positive course evaluations.

Mentored and advised numerous students on academic and career paths, contributing to their professional development and successful entry into the workforce.

Collaborated with faculty to update program content, ensuring relevance with current industry trends and academic standards in operations and business strategy.

Maintained excellent customer service, achieving high satisfaction rates through professional conduct and efficient routing.

Managed daily operations independently, including vehicle maintenance, navigation, and financial transactions.

Developed extensive knowledge of local geography and traffic patterns, optimizing routes for timely arrivals and enhanced passenger experience.

Conducted regular patrols and surveillance, proactively identifying and mitigating potential security risks.

Responded to incidents and emergencies according to established protocols, ensuring safety and minimizing disruption.

Managed full P&L responsibility for a small business, achieving consistent profitability and increasing customer base through strategic initiatives.

Developed and implemented operational strategies, optimizing inventory management and supplier relationships to reduce costs.

Recruited, trained, and supervised a team of employees, fostering a positive work environment and ensuring high service standards.

Implemented marketing initiatives and customer loyalty programs, resulting in enhanced customer retention and repeat business.

Spearheaded occupational risk prevention initiatives, ensuring compliance with regulations and enhancing workplace safety standards.

Managed 'Green Point' (Ecoembes) compliance, contributing to the company's environmental responsibility goals.

Conducted detailed analysis of clients and suppliers, providing insights that informed strategic business decisions and improved vendor relations.

Managed guest relations, reservations, and administrative tasks for over 4 years, building strong rapport with repeat clientele.

Handled financial transactions and daily reports with accuracy, contributing to robust financial record-keeping.

Trained new reception staff on operational procedures and customer service best practices, ensuring consistent service quality.

Managed document organization and filing systems, improving accessibility and efficiency of information retrieval.

Supported various departmental tasks, including data entry and correspondence, contributing to smooth daily operations.

Contributed to initiatives promoting best practices and knowledge sharing within the business analysis community.

Supported various community-driven activities, fostering local engagement and social welfare.

Participated in local aid programs, offering practical support and resources to those in need.