Douae Faouzi
Motivated STAPS Student & Customer Service Professional
Amiens, FR.About
Motivated STAPS student with a strong foundation in customer service and operational efficiency, seeking to leverage proven abilities in teamwork, rapid service, and strict adherence to hygiene standards within a dynamic hospitality environment. Eager to contribute to a positive customer experience and support efficient operations, drawing on practical experience in fast-paced service roles and a commitment to continuous skill development.
Work
McDonald's
|Serveuse
Morocco, Morocco
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Summary
Provided comprehensive customer service in a high-volume fast-food environment, ensuring efficient order processing and meal delivery while maintaining a dynamic team atmosphere.
Highlights
Managed customer interactions and order taking, ensuring accuracy and contributing to a positive dining experience for patrons.
Executed rapid meal preparation and service, consistently meeting fast-paced demands during peak operational hours.
Collaborated effectively with a diverse team to maintain smooth workflow and uphold service standards in a dynamic setting.
Maintained strict adherence to food safety and hygiene protocols, ensuring a clean and safe environment for customers and staff.
Boulangerie
|Caissière
Morocco, Morocco
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Summary
Handled cash and card transactions, supported product preparation, and ensured compliance with health and safety regulations in a bakery setting.
Highlights
Processed customer payments accurately and efficiently, managing daily cash and card transactions.
Assisted in the preparation and presentation of bakery products, ensuring quality and freshness standards were met.
Implemented and maintained rigorous adherence to food hygiene and safety regulations, safeguarding public health.
Contributed to inventory management by supporting product stocking and display, optimizing sales opportunities.
Snack local
|Aide Polyvalente
Morocco, Morocco
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Summary
Provided versatile support for daily snack bar operations, including setup, simple food preparation, and maintaining cleanliness standards.
Highlights
Facilitated efficient daily operations by assisting with setup and organization of service areas, ensuring readiness for customers.
Prepared and served simple food orders with accuracy and speed, enhancing customer satisfaction.
Maintained a high standard of cleanliness and hygiene across the dining area, contributing to a welcoming environment.
Demonstrated adaptability by performing diverse tasks to support overall operational flow and customer service.
Education
Université de Picardie Jules Verne
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Licence
Sciences et Techniques des Activités Physiques et Sportives (STAPS)
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Baccalauréat
Sciences Physiques
Languages
Arabic
French
English
Skills
Customer Service & Operations
Teamwork, Service Orientation, Rapid Service, Organization, Punctuality, Motivation, Cash Handling, Order Processing, Food Preparation, Hygiene Standards, Operational Support.
General Skills
Adaptability, Problem-Solving, Communication, Time Management.
Interests
Sports & Physical Activities
STAPS related activities.
Culinary & Hospitality
Cooking, Fast Food Service.
Interpersonal Engagement
Human Contact, Teamwork.