Led advanced technical support and application engineering for a range of drilling tools and technologies, enhancing performance and reliability across complex field operations.
Managed and mentored a team of engineers and trainees, improving team effectiveness and technical capabilities through structured guidance and training.
Collaborated extensively with R&D and product development teams to refine and improve existing products, directly contributing to enhanced design quality and functionality.
Developed and delivered technical training sessions for internal teams and clients, ensuring deep understanding of tool applications and best practices, which reduced operational errors by improving user proficiency.
Analyzed and interpreted advanced performance data to prepare detailed reports and recommendations for senior management and clients, driving data-informed decisions for process optimization and reliability improvements.