Aisha Adekunle
Virtual Administrative Assistant
Lagos, NG.About
Highly organized and detail-oriented Virtual Administrative Assistant with hands-on experience in administrative support, data entry, and customer communication, adept at managing schedules and handling digital records. Proven ability to streamline operations and enhance client satisfaction through strong communication and time management skills. Seeking to leverage administrative expertise to support dynamic teams and contribute to efficient business processes.
WORK EXPERIENCE
Cargo and Logistics Company
|Virtual Administrative Assistant
→
Summary
Supported logistics operations through comprehensive administrative assistance, ensuring efficient cargo tracking, precise data management, and proactive client communication.
Highlights
Managed end-to-end booking and tracking processes for cargo deliveries, contributing to timely fulfillment and operational accuracy.
Collected, verified, and organized critical customer information and shipment details, enhancing data integrity for logistics reporting.
Provided proactive remote client support by delivering timely shipment status updates, significantly improving customer satisfaction and reducing inquiry volume.
Responded to diverse client inquiries efficiently and professionally, maintaining high communication standards and fostering positive customer relationships.
Education
Kwara State University
Bachelor of Science
Biochemistry
Skills
Administrative Support
Virtual Administrative Support, Office Administration, Operational Support.
Communication
Email Management, Professional Communication, Client Communication, Inquiry Resolution.
Organization & Data Management
Data Entry, Digital Record Keeping, Information Organization, Document Management, Data Verification.
Scheduling & Planning
Calendar Management, Scheduling Tools, Time Management.
Logistics Support
Cargo Tracking, Shipment Coordination, Customer Service.