AJIGBOTESO AZEEZ SESAN
IT Support Engineer
Mowe, NG.About
Highly dedicated IT Support Engineer with over 5 years of experience optimizing IT infrastructure, ensuring system availability, and providing comprehensive technical support across diverse environments. Proven ability to troubleshoot complex hardware/software issues, manage network systems, and enhance operational efficiency, consistently delivering high-impact solutions to maintain seamless business operations.
Work
NESTLE NIG PLC
|IT Support Engineer
Mowe, Ogun State, Nigeria
→
Summary
Provided essential IT support and infrastructure management to ensure high availability and operational efficiency within a large corporate environment.
Highlights
Installed, configured, and maintained critical operating systems, application software, and system management tools to support enterprise operations.
Ensured 99.9% system and infrastructure availability through proactive monitoring and rapid issue resolution, supporting business continuity.
Managed and troubleshot networking devices including switches, wireless routers, and access points, enhancing network reliability and connectivity.
Implemented structured cabling solutions, including crimping and laying, to establish robust and scalable network infrastructure.
Tunnel lounge/Silverfox Ghana
|IT Support Engineer
Accra, Greater Accra Region, Ghana
→
Summary
Managed IT infrastructure and provided comprehensive technical support for operating systems, applications, and network hardware.
Highlights
Installed, configured, and maintained diverse operating systems and application software, ensuring optimal performance and user accessibility.
Managed network cabling and rack arrangements, optimizing network efficiency and physical infrastructure for seamless operations.
Diagnosed and resolved hardware and software issues for faulty computers, minimizing downtime and restoring critical system functionality.
GBICTS ACADEMY (NYSC)
|IT Officer / Technician
Enugu, Enugu State, Nigeria
→
Summary
Administered computer networks and provided technical support, ensuring smooth operations and user access within an academic setting.
Highlights
Maintained and administered computer networks, systems software, and hardware, ensuring optimal functionality for academic operations.
Provided direct technical support to staff and students, resolving hardware, software, and network issues both in-person and remotely.
Managed user accounts, including setup and configuration, streamlining onboarding processes for new users.
Installed and configured network (LAN) and wireless printers, improving document management and accessibility across the academy.
FU NERGY
|IT EXECUTIVE
Mowe, Ogun State, Nigeria
→
Summary
Managed the IT help desk and ensured efficient resolution of technical issues for third-party clients.
Highlights
Managed the IT help desk, providing prompt and effective solutions to IT issues for external clients, enhancing client satisfaction.
Maintained up-to-date knowledge of Microsoft Office and various operating systems to deliver comprehensive support.
Identified and resolved IT problems, meticulously logging issues into databases to track resolution and improve service delivery.
Education
NATIONAL YOUTH SERVICE CORPS
→
Program Completion
National Service
GATEWAY ICT POLYTECHNIC SAAPADE
→
Higher National Diploma
Computer Engineering Technology
OGIJO COMMUNITY HIGH SCHOOL
→
Secondary School Examination Certificate (SSCE)
General Studies
Languages
English
Certificates
Microsoft Excel Specialist
Issued By
MES
Entrepreneurship, Human Resources and Leadership Training
Issued By
Various
Member, Nigerian Computer Society
Issued By
Nigerian Computer Society
Cisco IT Essentials
Issued By
Cisco Corporation
Skills
Hardware & Networking
Network Infrastructure, LAN, Network Cabling, Rack Arrangement, Network Switches, Wireless Routers, Access Points, Troubleshooting.
Technical Support
System Availability, Hardware Troubleshooting, Software Troubleshooting, Help Desk Management, Client Service, Remote Support.
Operating Systems & Software
Operating System Installation, Operating System Configuration, Application Software Management, System Management Tools, Microsoft Office.
Problem Solving & Analysis
Analytical Skills, IT Problem Identification, Issue Resolution, Database Logging.
System Management
Computer Network Administration, Device Configuration, User Account Management, Printer Installation.
Interests
Technology
Solve Problem, Research.
Travel
Travelling.
References
Available on Request
References available upon request.