Akansha Yadav
Data Analyst
New Delhi, IN.About
Detail-oriented and analytical professional transitioning into Data Analysis, equipped with hands-on expertise in SQL, Excel, Power BI, and Python, complemented by an IBM Data Analyst Professional Certificate. Leveraging a strong foundation in data cleaning, visualization, and reporting, I excel at identifying patterns and deriving actionable insights from complex datasets. Eager to apply analytical prowess to solve real-world problems and drive data-driven decision-making in a dynamic environment.
Work
Titan Company Ltd
|Senior Optometrist
New Delhi, Delhi, India
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Summary
Led comprehensive optometry services and operational initiatives, leveraging data analysis to enhance customer satisfaction and optimize staff performance.
Highlights
Spearheaded a customer feedback data analysis initiative, leveraging insights to enhance service delivery and increase customer satisfaction by 20% within the first year.
Developed and maintained comprehensive Excel-based performance dashboards, providing critical insights for staff optimization and strategic decision-making.
Mentored and supervised a team of 5+ optometrists, ensuring rigorous adherence to Standard Operating Procedures (SOPs) and fostering consistent high-quality patient care.
Analyzed patient flow data and scheduling efficiency, leading to a 15% reduction in wait times and improved clinic throughput.
Reliance Vision Express
|Optometrist
Delhi, Delhi, India
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Summary
Delivered expert vision care and achieved top sales performance by focusing on data-driven customer consultations and tailored solutions.
Highlights
Achieved consistent top 5 ranking among sales performers by leveraging data-backed insights from customer consultations to drive personalized product recommendations, exceeding sales targets by an average of 15% annually.
Improved client retention by 10% through the implementation of tailored vision care solutions and proactive follow-up strategies, fostering long-term patient loyalty.
Managed a diverse patient portfolio, conducting comprehensive eye examinations and accurately prescribing corrective lenses and treatments.
Utilized patient data to identify trends in visual health needs, informing inventory decisions for specialized optical products.
Lenskart
|Optometrist
New Delhi, Delhi, India
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Summary
Conducted precise vision assessments and optimized inventory management, contributing to significant reductions in discrepancies and enhanced operational efficiency.
Highlights
Conducted precise vision assessments for over 50 patients weekly and meticulously tracked optical inventory data using Excel, ensuring accurate stock management.
Implemented enhanced stock monitoring protocols that reduced inventory discrepancies by 30%, leading to optimized supply chain efficiency and cost savings for the branch.
Collaborated with sales teams to align product recommendations with patient needs and inventory availability, enhancing customer satisfaction and sales conversion.
Provided comprehensive post-assessment counseling, ensuring patient understanding of prescriptions and care plans.
Reliance Vision Express
|Optometrist
Bangalore, Karnataka, India
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Summary
Gained foundational retail optometry experience, focusing on exceptional customer service and efficient product delivery.
Highlights
Provided exceptional customer service and managed efficient product delivery for optical goods, establishing foundational skills in retail optometry operations.
Assisted senior optometrists in patient consultations and diagnostic procedures, developing proficiency in clinical best practices and patient management.
Supported inventory management and display merchandising, contributing to an organized and appealing retail environment and smooth workflow.
Education
Tamanna Paramedical Institute
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Bachelor
Optometry
Gandhi Eye Hospital
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Diploma
Optometry
Languages
English
Hindi
Certificates
IBM Data Analyst Professional Certificate
Issued By
IBM
IBM Data Fundamentals
Issued By
IBM
Data Visualisation: Empowering Business with Effective Insights
Issued By
Tata Forge
Skills
Data Analysis & Visualization
Data Analysis, Data Cleaning, Data Visualisation, Reporting, Pattern Identification, Actionable Insights.
Programming & Databases
SQL, Python.
Business Intelligence & Spreadsheet Software
Excel, Power BI, Dashboards.
Domain Expertise
Customer Satisfaction, Sales Performance, Inventory Management, Operational Efficiency, Patient Care.