Elangovan KN
Senior Associate Engineer
Chennai, IN.About
Accomplished Senior Associate Engineer with over 3.3 years of experience in MSSQL Database Administration, specializing in technical database support and leveraging the ITIL framework for optimal incident resolution. Proven success in enhancing system security, optimizing performance, and implementing high-availability solutions to ensure business continuity. Adept at cross-functional collaboration and problem-solving within complex IT environments.
Projects
Work
Atos Global IT solutions
|Senior Associate Engineer
Chennai, Tamil Nadu, India
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Summary
Managed complex MSSQL database environments, ensuring high availability, robust security, and optimal performance for critical IT operations and business continuity.
Highlights
Provided 24x7 comprehensive technical database support for SQL Database systems, consistently resolving critical incidents and minimizing system downtime.
Implemented and managed high availability solutions, including SQL Server Always On, replication, and log shipping, ensuring seamless business continuity and data integrity.
Developed, monitored, and troubleshot comprehensive database maintenance plans, including index rebuilds, reorganizations, and consistency checks, to optimize database health and query performance.
Automated daily backup jobs and restores for development databases, significantly enhancing data recovery efficiency and reducing manual effort.
Resolved over 95% of service requests and incidents from end-users via phone, email, and ticketing systems (SNOW), ensuring timely and effective technical support and troubleshooting assistance.
Evaluated and integrated new tools and technologies into existing infrastructure, enhancing system efficiency and scalability while maintaining security standards.
Configured, maintained, and troubleshot Log Shipping and Database Mirroring, ensuring robust data replication and failover capabilities for critical systems.
Executed critical software updates and security patch assessments across multiple environments, optimizing computer performance and strengthening system defenses against vulnerabilities.
Education
RMD Engineering College, Affiliated to Anna University
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B. Tech
Information Technology
Grade: 8.28