About
Highly dedicated and vigilant professional with a robust background in security monitoring, administrative support, and sales, seeking to leverage a proven ability to enhance operational efficiency, ensure safety, and drive business growth. Adept at real-time incident response, data management, and client relationship cultivation, I am committed to contributing to organizational success through a blend of analytical rigor and proactive problem-solving.
Work
Dangote Refinery
|SOC Operative (CCTV Surveillance) – Administrative Support
Lagos, Lagos, Nigeria
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Summary
Monitored and responded to security threats while providing comprehensive administrative support to optimize operational safety and efficiency at a large industrial facility.
Highlights
Proactively monitored live CCTV footage and alarm systems for 10+ hours daily, detecting and reporting suspicious activities to ensure continuous site safety and security.
Coordinated real-time response to 15+ security incidents monthly, communicating critical information swiftly to field security teams and significantly reducing response times.
Maintained strict confidentiality of all sensitive security and administrative data, ensuring compliance with organizational protocols and mitigating potential risks.
Collaborated with security supervisors to implement enhanced safety protocols, contributing to a 10% improvement in operational efficiency and incident prevention.
Managed administrative duties, including precise data entry, report preparation, and correspondence handling, ensuring accurate record-keeping for management review.
Sammy Supermarket
|Sales Representative
Lagos, Lagos, Nigeria
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Summary
Drove revenue growth and customer satisfaction through strategic client engagement, market analysis, and effective sales processes.
Highlights
Exceeded monthly sales targets by an average of 15% through strategic client outreach and robust relationship management, contributing directly to revenue growth.
Negotiated pricing and successfully closed an average of 5-7 deals per week, optimizing profitability and expanding customer base.
Gathered critical market intelligence and competitor information, providing actionable insights that informed sales strategies and improved competitive positioning.
Maintained meticulous sales records and generated comprehensive reports, ensuring data accuracy for performance analysis and strategic planning.
Education
Kogi State Polytechnic
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Higher National Diploma
Computer Science
Kogi State Polytechnic
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Ordinary National Diploma
Computer Science
Standard High School
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Secondary School Leaving Certificate
St Paul Primary School
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First School Leaving Certificate
Languages
English
Skills
Administrative Support
Calendar Management, Travel Coordination, Document Preparation, Data Entry, Filing, Report Preparation, Correspondence Handling, Email Management.
Customer Support
CRM Tools (Zendesk, Salesforce), Issue Resolution, Empathetic Communication, Client Relationship Management.
Sales Expertise
Lead Generation, Client Relationship Management, Sales Analytics, Negotiation, Sales Targets, Market Intelligence, Competitor Analysis.
Security Operations
CCTV Surveillance, Alarm Systems Monitoring, Radio Communications, Incident Response, Safety Protocols, Security Incident Reporting, Confidentiality.
Soft Skills
Time Management, Confidentiality, Adaptability, Problem-Solving, Attention to Detail, Collaboration, Communication.