MARYAM ALONGE
Customer Service Representative
Olooro, NG.About
Highly versatile and results-oriented Customer Service Representative with a proven ability to manage client accounts, optimize administrative processes, and deliver exceptional service. Adept at leveraging strong communication and organizational skills, including proficiency in Microsoft Word and Excel, to drive operational efficiency and achieve organizational objectives. Committed to fostering positive client relationships and contributing to business growth through dedicated and ethical performance.
Work
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Summary
Provided critical administrative and executive support to the Managing Director, optimizing office operations and contributing to strategic decision-making.
Highlights
Managed complex scheduling, meeting coordination, and comprehensive archive systems, enhancing executive efficiency.
Served as the primary point of contact, handling communications and visitor reception to ensure smooth office operations.
Provided direct support in financial decision-making processes, contributing to informed strategic planning.
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Summary
Managed comprehensive mobile banking operations, including new account acquisition and daily cash management, to ensure efficient client service and financial accuracy.
Highlights
Successfully onboarded new clients by efficiently opening and managing diverse account types, including Savings and Current accounts.
Streamlined daily cash collection processes, consistently handling and depositing funds with high accuracy.
Maintained robust client relationships through diligent management of financial transactions and proactive service delivery.
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Summary
Delivered comprehensive instruction and managed student progress in alignment with national curriculum standards, fostering effective parent-teacher communication.
Highlights
Implemented national curriculum guidelines to teach diverse subjects, achieving measurable improvements in student comprehension and engagement.
Developed and administered varied assessment methods, including classwork and tests, to effectively evaluate and track student performance.
Maintained consistent parent communication, documenting student progress and preparing detailed reports to support academic development.
Languages
English
Yoruba
Skills
Marketing & Communications
Product Marketing, Public Relations, Effective Communication.
Software Proficiency
Microsoft Word, Microsoft Excel.
Professional Skills
Teamwork, Time Management, Leadership, Critical Thinking.
References
Oyewusi Akeem
Advans LaFayette / Daigital Transformation Trainer | Phone: +234-805-905-9652 | Email: damola32@gmail.com
Asimiyu Olumide
Fairmoney / Business Development Team Manager | Phone: +234-806-832-7574 | Email: asimiyuolumide@yahoo.com