Amalia Lazar
Pharmacy Student | Customer Service Professional
Bacau, RO.About
Ambitious Pharmacy student with a robust background in customer service, sales, and event management, complemented by extensive volunteer experience in community outreach and social impact. Eager to leverage developing scientific knowledge, strong interpersonal communication, and organizational skills to contribute effectively to a dynamic professional environment, particularly in healthcare support or client-facing roles.
Work
Event Services
|Hostess
Bacau, Bacau, Romania
→
Summary
Managed guest relations and event flow for various social gatherings, ensuring a positive and memorable experience for all attendees.
Highlights
Facilitated seamless guest arrivals and seating for diverse events, significantly enhancing overall attendee satisfaction.
Provided exceptional customer service, promptly addressing guest inquiries and needs to maintain a welcoming and professional atmosphere.
Collaborated effectively with event staff to coordinate service delivery and uphold high standards for event execution.
Maintained a professional and positive demeanor, contributing to the successful ambiance and smooth operation of multiple social functions.
H&M
|Sales Assistant
Bacau, Bacau, Romania
→
Summary
Supported daily retail operations and customer engagement, contributing to sales targets and maintaining store efficiency and visual standards.
Highlights
Assisted over 100 customers daily with product selection and styling advice, contributing to a positive shopping experience and driving sales.
Managed merchandise displays and ensured store cleanliness, consistently maintaining brand standards and an inviting retail environment.
Processed transactions accurately and efficiently using POS systems, handling cash and card payments while adhering to company policies.
Collaborated effectively with team members to achieve daily sales goals and maintain organized inventory levels on the sales floor.
ZARA
|Sales Assistant
Bacau, Bacau, Romania
→
Summary
Provided direct customer support and managed sales floor operations, enhancing customer satisfaction and contributing to store performance.
Highlights
Engaged proactively with customers to identify needs and recommend suitable products, consistently meeting service expectations.
Organized and restocked merchandise across designated sections, ensuring optimal product presentation and availability on the sales floor.
Operated point-of-sale systems for efficient transaction processing and managed returns/exchanges with professionalism and accuracy.
Supported inventory management by assisting with stock checks and maintaining an organized backroom, contributing to operational flow.
Volunteer
Agentia Natională Antidrog
|Volunteer
→
Summary
Actively participated in various community outreach and support activities for anti-drug prevention and counseling initiatives.
Highlights
Contributed to multiple volunteer activities across diverse centers, including A.N.A. C.P.E.C.A. and UNICEF, enhancing community welfare.
Supported anti-drug prevention and evaluation programs, engaging with community members to raise awareness about critical social issues.
Assisted in counseling initiatives, providing empathetic support and resources under professional guidance to vulnerable individuals.
Demonstrated strong commitment to social responsibility and community welfare through consistent engagement over a three-year period.
Education
Universitatea de Medicina si Farmacie "Grigore T. Popa"
→
Bachelor of Science (In Progress)
Pharmacy
Colegiul National Pedagogic "Stefan cel Mare"
→
High School Diploma
General Studies
Languages
Romanian
English
Skills
Digital Literacy
Microsoft Office, Excel, PowerPoint, Word.
Customer Service
Client Relations, Guest Management, Issue Resolution, Retail Support.
Sales Support
Merchandise Management, POS Systems, Inventory Control, Product Presentation.
Communication
Interpersonal Communication, Client Engagement, Team Collaboration, Active Listening.
Organizational Skills
Time Management, Task Prioritization, Event Coordination, Retail Operations.
Community Engagement
Volunteer Coordination, Awareness Campaigns, Social Impact, Stakeholder Communication.