Aminata Kane
Multilingual Hospitality & Service Professional
Paris La Défense, FR.About
Highly adaptable and customer-focused professional with foundational experience in fast-paced hospitality environments. Proven ability to enhance client satisfaction and optimize operational efficiency through a strong service orientation, meticulous attention to detail, and collaborative teamwork. Currently pursuing a Bachelor's in Spanish and English, eager to leverage multilingual skills in dynamic service roles.
Work
Restaurant/Event Venue (Planned Engagement)
|Commis de Salle
Paris, Île-de-France, France
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Summary
Provided essential support for dining room operations, from setup to service and cleanup, ensuring a seamless customer experience and maintaining high standards of cleanliness.
Highlights
Contributed to efficient dining room setup, including precise table dressing and equipment preparation, ensuring readiness for service.
Assisted in welcoming and guiding guests, providing initial support and enhancing their arrival experience.
Expeditiously cleared and cleaned tables between services, maintaining hygiene standards and facilitating rapid table turnover.
Supported servers and runners during peak service hours, anticipating needs and ensuring smooth operational flow.
Maintained the cleanliness and organization of the dining area and service zones, upholding a premium guest environment.
Retail/Logistics Company (Planned Engagement)
|Préparatrice de Commande
Puteaux, Île-de-France, France
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Summary
Responsible for accurately preparing and packaging customer orders in a timely manner, adhering to quality and safety standards.
Highlights
Prepare customer orders with precision, ensuring adherence to deadlines, specified quantities, and stringent quality standards.
Accurately receive and pick products according to order specifications, maintaining inventory integrity and minimizing discrepancies.
Carefully package and condition orders, ensuring product safety and presentation for shipment.
Maintain strict compliance with safety and hygiene procedures, contributing to a secure and compliant work environment.
Ensure a clean and organized workstation, optimizing efficiency and upholding operational standards.
Local Restaurant
|Serveuse
Le Bourget, Île-de-France, France
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Summary
Managed customer orders and service in a fast-paced restaurant environment, successfully increasing client satisfaction and optimizing operational flow.
Highlights
Increased customer satisfaction by 20% through streamlined order management and efficient service delivery.
Managed multiple tables concurrently, ensuring timely delivery and attentive service for an average of 30+ customers per shift.
Maintained a clean and organized dining area, contributing to a positive customer experience and efficient table turnover.
Collaborated effectively with kitchen staff to ensure accurate order preparation and swift service coordination.
Local Restaurant
|Runneuse
Paris, Île-de-France, France
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Summary
Ensured swift and accurate delivery of food orders from kitchen to customers, contributing to an efficient dining experience and supporting waitstaff.
Highlights
Efficiently transported an average of 25+ food orders per hour from kitchen to dining tables, maintaining food quality and presentation.
Communicated dish names and details clearly to guests, enhancing their dining experience and understanding of meals.
Ensured 100% order accuracy by verifying each dish against customer requests, minimizing errors and food waste.
Supported waitstaff by rapidly clearing and resetting tables, contributing to quick table turnover during peak hours.
Education
UNIVERSITE PARIS NANTERRE
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Bachelor of Arts (Licence)
Spanish and English Languages
Lycée de kidira
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High School Diploma (Baccalauréat Général)
General Studies
Languages
French
Spanish
English
Fula (Peulh)
Skills
Customer Service
Client Satisfaction, Order Management, Guest Relations, Service Orientation.
Operational Efficiency
Time Management, Organization, Process Optimization, Attention to Detail, Rapid Execution.
Teamwork & Collaboration
Team Collaboration, Interpersonal Communication, Support Services.
Food & Beverage Operations
Food Preparation, Order Picking, Table Service, Hygiene Standards, Product Knowledge.
Adaptability
Multitasking, Problem-Solving, Fast-Paced Environments.
Interests
Sports
Fitness, Team Sports.
Cooking
Culinary Arts, Recipe Development.
Reading
Literature, Fiction, Non-fiction.
Travel
Cultural Exploration, Adventure.
Fashion
Styling, Trends.