About
Results-driven Product Management and Growth leader with 8+ years of experience spearheading innovative FinTech and EdTech solutions across India and the Middle East. Proven ability to drive significant user adoption, revenue growth, and operational efficiency, exemplified by scaling platforms to over 1 million users and processing $1 Billion+ in annual payments. Combines strategic product vision with hands-on execution, fostering cross-functional collaboration to deliver high-impact products and achieve market leadership.
Work
zenda - pay school bills now or later (nexquare subsidiary)
|Product Manager
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Summary
Led end-to-end product lifecycle for FinTech solutions, driving significant user adoption and payment processing volume across UAE, Qatar, and India.
Highlights
Spearheaded the development and launch of diverse payment features, including instant payments and 'pay later' options, serving over 1 million parents globally.
Drove the platform to process over $1 Billion in annual payments, engaging 1,000+ institutions worldwide through integrations with various ERP providers.
Achieved exceptional user satisfaction, maintaining average global app ratings of 4.8+ on Google Play Store and 4.9+ in UAE on Apple App Store.
Expanded product offerings by venturing into free insurance products for parents, establishing a strategic partnership with Acko in India.
nexquare – unleashing the power of data in education
|Associate Product Manager
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Summary
Designed and launched a personalized teacher dashboard within an EdTech platform, enhancing assessment capabilities and professional development for educators globally.
Highlights
Developed and deployed a fully functional personalized dashboard, enabling teachers to view current/last tested rubrics and observe scores of fellow teachers.
Integrated the dashboard with relevant courses from various global agencies, improving specific rubrics ratings and providing a holistic development experience.
Contributed to the successful merger of the dashboard with the core ERP suite, empowering school owners to manage teacher training more effectively.
Meritto (NoPaperForms)
|Senior Product Analyst
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Summary
Streamlined and automated the university onboarding process, significantly accelerating integration timelines and enhancing client self-service capabilities.
Highlights
Automated the university integration process, reducing setup time from 3-4 months to just 2 days by designing a data entry and testing dashboard.
Provided product consulting and problem-solving expertise for IT departments of major universities, including SRM University and Lovely Professional University.
Implemented a client-friendly integration approach, empowering universities to complete setup independently within days, reducing reliance on the sales team.
SquadStack
|Founding Team Member
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Summary
Co-founded an innovative product from scratch, scaling call completion volumes and establishing a robust remote workforce model to drive significant recurring revenue.
Highlights
Co-created a product from inception, achieving a daily completion rate of 60,000-70,000 calls and generating nearly $500,000 in Annual Recurring Revenue (ARR).
Built and managed a seamless community of trainers, callers, and a QC team, leveraging a software layer for efficient, direct interaction.
Pioneered a remote work model in 2016, strategically sourcing talent at lower costs and maximizing operational efficiency ahead of market trends.
Focused on community building among freelancers, enhancing call completion rates, quality control, and overall revenue utilization.
Education
Dr. A.P.J. Abdul Kalam Technical University Uttar Pradesh
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B. Tech.
Computer Science & Engineering
Languages
English
Hindi
Skills
Product Strategy & Roadmapping
Jira, Asana, Miro, Planning, Prioritization, Agile Frameworks.
Market Research & Customer Insights
Survey Sparrow, Google Trends, User Tracking, User Analysis, Clevertap, AppRadar, Amplitude, VideoAsk, LookerStudio, Helical.
Cross-functional Collaboration
Engineering, Design, Sales, Customer Success, Customer Support, Communication, Zoom, GoogleMeet, Calendly, Slack, Confluence.
Customer Service Tools
Zendesk, Freshdesk, Respond.io, Intercom.
Technical Tools
Postman (APIs), Testim.io (UI/Functional Testing), MySQL Workbench (Data Extraction).
No-Code Development
Webflow, Bubble, Zapier, PipeDrive, Canva, Prezi, Visme.
Flowcharting
Visio, Miro.