About
Highly accomplished Senior Vice President with 20 years of progressive leadership in retail banking and sales management, specializing in driving strategic partnerships, market expansion, and profitability. Proven ability to build and coach high-performing teams, cultivate exceptional customer experiences, and lead impactful community development initiatives, consistently exceeding operational and financial targets across multi-state regions.
Work
WOODFOREST NATIONAL BANK
|Senior Vice President
Columbia, South Carolina, US
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Summary
Led multi-state retail banking operations and strategic growth initiatives, driving market expansion, profitability, and community engagement as a Senior Vice President.
Highlights
Spearheaded market entry and expansion efforts into new regions (South Carolina, Georgia, and Florida) since 2007, establishing the bank's community banking profile.
Grew the South Carolina region to encompass four markets, 46 branches, 200 employees, and over 67,000 customers, consistently exceeding profitability projections since 2007.
Maintained team performance in the top 15% for new relationships opened per employee monthly, demonstrating sustained sales excellence and operational efficiency.
Cultivated talent by hiring, training, and coaching numerous leaders, successfully promoting them into middle management roles across the company.
Drove consistent achievement of key operational goals, including new business and consumer relationships, active relationship growth, lending, deposit growth, and CRA initiatives.
Established Woodforest National Bank's first Community Development and Education Center in a low- and moderate-income banking desert, addressing critical community needs and supporting CRA initiatives.
Volunteer
1 Million Cups
|Lead Community Organizer
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Summary
Organized and promoted a Kauffman Foundation program, fostering the entrepreneur ecosystem through weekly startup presentations.
Highlights
Sourced and matched business owners with coaches, facilitating real-time feedback and community connection for entrepreneurs to advance their businesses.
Young Life
|Downtown Committee Member
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Summary
Supported a national ministry for middle and high school students by connecting the community and facilitating fundraising and awareness events.
Highlights
Contributed to fundraising and awareness events, strengthening community ties to support youth development initiatives.
North Columbia Business Association
|Board Member, Chairman
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Summary
Chaired the central governing body for the North Columbia business district, driving revitalization efforts through communication with city officials.
Highlights
Led revitalization initiatives in North Columbia, fostering a growing and prosperous community through direct engagement with city politicians and government.
Education
North Carolina School of Banking
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Certificate
Banking
Texas A&M University
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Bachelor of Science
Science
Skills
Business Development
Market Entry, Strategic Partnerships, Growth Strategy.
Sales Management
Sales Leadership, Relationship Growth, Profitability.
Leadership
Team Leadership, Talent Development, Change Management.
Community Development
CRA Initiatives, Community Engagement, Non-Profit Leadership.
Strategic Planning
Operational Planning, Goal Achievement, Process Optimization.
Coaching and Development
Mentorship, Performance Coaching, Employee Training.
Collaboration and Teamwork
Cross-functional Collaboration, Team Building, Inclusion.
Building Networks and Connections
Stakeholder Engagement, Public Relations, Partnership Building.
Microsoft Office Suite
Word, Excel, PowerPoint, Outlook.
Retail Banking
Branch Operations, Deposit Growth, Lending.
Customer Experience
Customer Service, Client Relationship Management, Service Excellence.