Anganile Nicholas Mwawembe
Operations & Administrative Professional
Karonga, MW.Work
Old Mutual Malawi
|Financial Advisor
Lilongwe, Central Region, Malawi
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Summary
Advised clients on financial products, cultivated strong customer relationships, and expanded market reach for Old Mutual Malawi.
Highlights
Achieved sales targets by effectively presenting and selling a diverse portfolio of Old Mutual financial products to new and existing clients.
Managed and nurtured a portfolio of customer accounts, ensuring high levels of satisfaction and retention through proactive service and support.
Identified and penetrated new market segments for Old Mutual products, contributing to business growth and increased client acquisition.
Maintained accurate and comprehensive customer data, enhancing service efficiency and supporting targeted marketing initiatives.
Sheila's Lodge
|Assistant Manager
Malawi, Malawi, Malawi
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Summary
Oversaw daily operations and enhanced guest experiences, managing customer relations, bookkeeping, and social media marketing for Sheila's Lodge.
Highlights
Managed comprehensive customer relations, ensuring high guest satisfaction and repeat business through effective communication and service delivery.
Executed precise bookkeeping and financial record-keeping, supporting efficient lodge operations and contributing to fiscal accuracy.
Developed and presented compelling proposals, contributing to business development and securing new partnerships or initiatives.
Managed social media marketing campaigns, increasing online visibility and engagement to attract a broader customer base.
Assigned and coordinated daily duties for staff, optimizing operational workflow and maintaining high service standards.
Total Fund-Raising Ireland
|Fund Raiser
Dublin, Leinster, Ireland
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Summary
Conducted door-to-door fundraising campaigns, effectively engaging with the public to secure vital contributions for organizational initiatives.
Highlights
Successfully engaged with a diverse range of individuals through door-to-door campaigns, effectively communicating organizational mission and fundraising goals.
Met and exceeded daily fundraising targets by employing persuasive communication and strong interpersonal skills.
Contributed to significant financial support for various projects by converting public interest into measurable donations.
Developed resilience and adaptability by navigating diverse public interactions and overcoming objections in direct fundraising efforts.
Anito Enterprises
|Assistant Manager
Malawi, Malawi, Malawi
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Summary
Managed retail operations, ensuring product quality, inventory accuracy, and consistent customer satisfaction for Anito Enterprises.
Highlights
Oversaw comprehensive stock taking and inventory management, ensuring optimal product availability and reducing discrepancies.
Implemented quality control measures to maintain high product standards, enhancing customer satisfaction and minimizing returns.
Managed retail inventory effectively, contributing to efficient supply chain operations and preventing stockouts.
Ensured consistent delivery of excellent customer relations, fostering loyalty and enhancing the overall shopping experience.
Successfully completed various tasks assigned by the general manager, demonstrating reliability and contributing to overall operational efficiency.
About
Dynamic and results-oriented professional with a diverse background in financial advisory, operational management, and customer relations. Proven ability to drive sales, optimize processes, and enhance client satisfaction through strategic initiatives and effective team coordination. Eager to leverage strong analytical, communication, and problem-solving skills to contribute to organizational growth and achieve impactful business objectives.
Education
Exploits University
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Partial Completion, Bachelor of Business Administration
Business Administration
Eden College
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Undergraduate Studies
Business Administration
Mount Sinai International School
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International General Certificate of Education (IGCSE)
General Studies
Mount Sinai International School
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Cambridge Check-Point Certificate
General Studies
Languages
English
Chichewa
Tumbuka
Italian
Certificates
IGCSE
Issued By
Cambridge
Certificate in Data Analysis
Issued By
Alison
Skills
Microsoft Office Suite
Microsoft Word, Microsoft Excel, Microsoft PowerPoint.
Financial Services
Financial Product Sales, Client Advisory, Market Development, Customer Data Management.
Operations Management
Inventory Management, Stock Taking, Quality Control, Retail Operations, Duty Assignment.
Customer Relations
Client Servicing, Customer Satisfaction, Interpersonal Communication, Stakeholder Engagement.
Business Administration
Bookkeeping, Proposal Building, Administrative Support, Process Improvement.
Marketing & Fundraising
Social Media Marketing, Direct Fundraising, Campaign Management.
Soft Skills
Adaptability, Problem Solving, Self-Starter, Teamwork, Time Management.
References
Mr. Evans Chipala
Mr. Evans Chipala, +265992322980, Malawi Revenue Authority, Lilongwe.
Mr. N. Mjojo
Mr. N. Mjojo, 0999330878, Malawi Revenue Authority.
Mr Rowland Masi
Mr. Rowland Masi, 0999280927, Manager of Sheila's Lodge, The Office Of Rowland Masi (Stock Investments and Portfolios).
Xexin Kansichi
Xexin Kansichi, xexin.kansichi@meridiangsl.com, +265 999 11 7003, Head of IT services at Meridian Group of companies.