About
Highly organized and results-driven professional with over 10 years of experience in complex issue resolution, compliance, and large-scale program coordination. Currently pursuing a Master's in Labor Relations and Human Resources, I leverage a unique blend of strategic leadership from extensive volunteer management and event planning, combined with a passion for optimizing processes through emerging technologies like AI. Adept at fostering collaborative environments, managing budgets, and driving operational efficiency, I am poised to contribute to dynamic HR or program management roles.
Work
Cleveland, OH, US
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Summary
Currently optimizing student records and ensuring federal compliance for Tri-C and the Veterans Administration, managing complex GI Bill education benefits and high school student enrollments.
Highlights
Optimized student record management for Tri-C and Veterans Administration using Microsoft Office, Adobe Acrobat, Banner, and Enrollment Manager systems, guaranteeing precision and adherence to federal law.
Orchestrated efficient document processing in OnBase, enhancing data integrity and compliance for critical student information.
Provided articulate explanations of GI Bill education benefits, promptly resolving student and parent inquiries via diverse communication channels to ensure timely support.
Managed the College Credit Plus program, overseeing high school student enrollment in college courses and ensuring compliance with governmental agencies.
Facilitated school compliance for federal regulatory visits and upheld FERPA standards, handling sensitive student data with discretion and ethical rigor.
Rocky River, OH, US
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Summary
Managed all aspects of household operations and family development for 4 children over 25 years, demonstrating exceptional organizational, financial, and project management skills in a dynamic environment.
Highlights
Managed complex family logistics and diverse schedules for 4 children over 25 years, demonstrating exceptional organizational and time management skills.
Guided 4 children through college search and application processes, developing comprehensive spreadsheets and research strategies to streamline decision-making.
Provided expert assistance with FAFSA completion, scholarship applications, and student loan options, ensuring timely and accurate financial aid submissions for higher education.
Cultivated self-sufficiency and critical decision-making skills in children, fostering their personal and academic development.
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Summary
Managed diverse high school classroom environments for 6 years, ensuring student safety, engagement, and effective lesson plan execution while facilitating seamless teacher transitions.
Highlights
Managed diverse classroom settings across multiple schools, adapting skillfully to varying technologies and expectations to ensure effective student support and continuity.
Meticulously documented and communicated comprehensive notes on lesson plans, classroom behavior, and student progress to teachers, facilitating seamless classroom transitions.
Ensured the safety and engagement of high school students daily, upholding established classroom management protocols and executing pre-existing lesson plans.
Rocky River, OH, US
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Summary
Led coordination and operational management for MomsNext, overseeing volunteer recruitment, meeting logistics, and resource procurement to ensure optimal program execution.
Highlights
Orchestrated and managed meeting schedules for volunteers and club participants, optimizing engagement and ensuring skilled coordination.
Spearheaded the recruitment and training process for volunteers during the organization's inception, guaranteeing smooth execution of meetings and group activities.
Developed and distributed comprehensive meeting agendas and minutes, fostering efficient communication and objective alignment for planning sessions.
Managed procurement and upkeep of club supply inventory, anticipating and securing all necessary resources for seamless operations.
Fairview Park, OH, US
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Summary
Provided comprehensive administrative support to Study Directors, staff, and students, managing information systems, budget, and project execution for a large program.
Highlights
Provided comprehensive administrative assistance to Study Directors, church staff, and students, ensuring smooth operations and enhanced productivity.
Implemented and maintained diverse information tracking systems and protocols, facilitating seamless execution of grant-mandated project tasks and improving efficiency.
Served as a key administrative liaison among students, staff, external advisors, and visitors, fostering cohesive communication and collaboration.
Managed the program budget, overseeing financial allocations and expenditures to optimize resource utilization and achieve program goals.
Cleveland, OH, US
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Summary
Provided comprehensive support as a Foster Parent, fostering social, emotional, and educational stability for a child, while collaborating with a multidisciplinary team to ensure holistic well-being and facilitate reunification.
Highlights
Provided comprehensive support to foster child, fostering social, emotional, and educational stability in a trauma-informed environment.
Collaborated extensively with mental health professionals, social workers, and community resources to establish and maintain a stable, supportive environment.
Facilitated constructive dialogue and engagement with birth family members through dedicated reunification initiatives, supporting the child's holistic well-being.
Volunteer
SEIU 1199
|Union Delegate
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Summary
Serving as a Union Delegate, organizing and mobilizing members, educating them on contractual rights, and facilitating grievance resolution.
Highlights
Organized and mobilized union members, building collective action and strengthening member engagement.
Educated workers on their rights as stipulated in the union contract, fostering informed decision-making and empowerment.
Assisted members in filing formal grievances and resolving problems informally, ensuring fair representation and conflict resolution.
Twice Blessed Free Store
|Host
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Summary
Provided personalized support to clients seeking essential household items, using translation tools and hospitality to ensure comfort and trust. Maintained store organization, assisted with check-in software, and supported all aspects of program operations.
Community
|Neighborhood Organizer
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Summary
Established as a proactive community leader, orchestrating impactful community-building events, spearheading volunteer recruitment, and managing venue coordination for successful annual events.
Highlights
Orchestrated and managed numerous impactful community-building events, fostering local engagement and cohesion.
Spearheaded volunteer recruitment initiatives, successfully onboarding and coordinating teams for various community projects.
Leveraged social media platforms to enhance community engagement and promote event participation effectively.
Consistently delivered successful annual events, demonstrating strong organizational skills in volunteer and venue coordination.
The City Mission
|Laura's Home Volunteer
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Summary
Contributed to various support services at Laura's Home, facilitating creative activities, optimizing operations, and directly assisting the homeless community.
Highlights
Collaborated as a craft docent, facilitating creative activities and fostering positive engagement in group settings.
Implemented independent organizational enhancements in the clothing room, optimizing efficiency and accessibility for donations and distribution.
Contributed to meal preparation and service in the kitchen, supporting daily operations and community welfare.
Interacted closely with the homeless community, delivering diverse support services and addressing immediate needs.
Skills
Technical Proficiency
Microsoft Office Suite, Adobe Acrobat, Banner, OnBase, Enrollment Management Systems, AI Tools & Agents (emerging), Social Media Platforms.
Project & Program Management
Project Coordination, Program Management, Event Planning, Volunteer Management, Resource Allocation, Budget Management, Operations Management, Process Improvement.
Human Resources & Compliance
Labor Relations, HR Management, Regulatory Compliance (FERPA, Federal, GI Bill), Training & Development, Recruitment, Grievance Resolution, Student Affairs.
Administrative & Data Management
Administrative Support, Information Tracking Systems, Record Keeping, Document Processing, Data Analysis, Scheduling, Inventory Management.
Leadership & Communication
Strategic Planning, Stakeholder Management, Cross-functional Collaboration, Written Communication, Verbal Communication, Interpersonal Skills, Problem Solving, Critical Thinking, Adaptability, Community Engagement, Mentoring.
Interests
Technology & Innovation
AI Tools & Agents, Emerging Technologies.
Community Development
Community Building, Volunteer Leadership, Event Coordination.
Education
Student Support, Academic Advising, Curriculum Implementation.