Group Policy and GPO Deployment
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Summary
Led the successful deployment of Group Policies (GPOs) across the organization, streamlining IT management and enhancing security through centralized configuration control.
About
Highly accomplished IT Infrastructure & Cloud Administrator with over 3 years of experience in hybrid server environments, specializing in Active Directory, Microsoft 365, and virtualization. Proven ability to reduce system downtime by 20% and significantly enhance operational efficiency through strategic deployments and robust backup solutions. Seeking to leverage deep technical expertise and a track record of driving system optimization within a growth-oriented IT environment.
Work
RVS iGlobal
|Assistant Team Lead (IT Systems Engineer)
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Summary
Led IT systems engineering operations, overseeing Active Directory and cloud infrastructure management to enhance security, efficiency, and scalability for over 500 users.
Highlights
Managed and optimized Active Directory & Azure AD for 500+ users, significantly improving access control and bolstering security posture.
Implemented and maintained complex Group Policies (GPOs) in Active Directory, ensuring seamless policy enforcement and reducing security vulnerabilities.
Deployed and administered critical Windows Server roles (AD, RDS, DNS, DHCP) across hybrid and on-prem environments, ensuring high availability and performance.
Achieved and maintained 98%+ server uptime, actively reducing critical system downtime by 20% through proactive monitoring and rapid resolution.
Streamlined Microsoft 365 services, optimizing configurations and workflows to achieve substantial operational efficiency gains.
Deployed and configured Virtual Machines (Hyper-V, Azure), significantly enhancing infrastructure scalability and resource utilization.
Implemented robust multi-platform Data Backup and Disaster Recovery solutions, safeguarding critical client data and ensuring business continuity.
Automated routine IT tasks through PowerShell scripting, improving incident response time and overall operational efficiency.
Provided comprehensive Desktop & IT support, reducing ticket resolution time by 30% and significantly increasing end-user satisfaction.
GreyOrange
|Graduate Engineer Trainee (GET)
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Summary
Provided essential technical support for AI-based warehouse systems and managed IT support tasks to enhance resolution efficiency.
Highlights
Provided critical technical support for advanced AI-based warehouse automation systems, ensuring optimal operational performance and minimizing disruptions.
Managed and resolved complex service tickets and IT support requests, significantly improving resolution efficiency for internal stakeholders.
Education
Model Institute of Engineering and Technology
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Bachelor of Technology (B.Tech)
Computer Science Engineering
Certificates
Acronis Certified: Cloud Tech Backup and Disaster Recovery
Issued By
Acronis
Microsoft Certified: Azure Fundamentals (AZ-900)
Issued By
Microsoft
Skills
IT Infrastructure & Cloud
Active Directory, Azure AD, Microsoft 365, MFA, Hybrid Server Management, Hyper-V, VMware, Windows Server (2012/2016/2019/2022), SCCM.
Windows Server & Systems Administration
DNS, DHCP, GPO, Group Policy, File/Print Server, Server Roles & Features Installation, Wintel, PowerShell Automation.
Desktop/Endpoint Support
Diagnostics, BSOD, RDP, Application Troubleshooting, Performance Optimization.
Networking & Security
VPN, Firewall, Patch Management, Endpoint Security, Network Troubleshooting.
M365 Administration
Exchange Online, SharePoint, OneDrive, Teams, Intune, Security and Compliance, M365 Licensing & User Management, Message Trace & Mail Flow, DLP & M365 Defender.
Backup & Disaster Recovery
Acronis, Veeam, Azure Backup, Windows Server Backup, Axcient, Monitoring Alerts.
Tools
ConnectWise, N-Central, IT Glue, Autotask, Jira, Microsoft Office, CRM, RMM.
ITSM and ITIL
Incident Management, Change Management, Problem Management, SLA Monitoring, ITIL Practices.
Projects
Hyper-V & Azure VM Deployment
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Summary
Designed and implemented virtual environments with automated backups for data protection and fast recovery.
Teaching Effectiveness Evaluation System
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Summary
Built a computer vision system to assess student engagement; shortlisted Top 15 in CSI National Student Project Awards.