ABDEL RAHMAN ZAKARIA A. SROUR
Entry-Level IT Support Specialist
Amman, JO.About
Highly motivated entry-level IT professional equipped with a Google IT Support certificate, seeking to leverage foundational technical troubleshooting and strong problem-solving abilities in a dynamic IT support or customer service role. Eager to contribute excellent communication skills and a collaborative team-player mindset to efficiently resolve technical issues, enhance user satisfaction, and continuously learn within a supportive environment.
Education
dirar bin al azwar high school
Amman, Amman, Jordan
High School Diploma
General Studies
Languages
Arabic
English
Certificates
Google IT Support Professional Certificate
Issued By
Skills
IT Support & Troubleshooting
Technical Support, Troubleshooting, Customer Support.
Office Productivity
Microsoft Office Suite, Word, Excel, PowerPoint.
Professional Skills
Communication, Problem Solving, Time Management, Teamwork, Attention to Detail.