AYED AYED

IT Technician | Business Intelligence & Data Management Specialist
El Jam, TN.

About

Highly analytical and results-driven IT professional with a Bachelor's degree in Business Intelligence, equipped with foundational experience in data management, system development, and technical support. Proven ability to optimize processes and develop user-friendly applications, eager to apply strong problem-solving skills and technical proficiency to enhance IT operations and deliver effective support in a dynamic technology environment.

Work

Société "Somocer"
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Business Intelligence Project Intern

El Jam, Mahdia, Tunisia

Summary

Led a final year project to implement a comprehensive Business Intelligence (BI) system for optimizing factory management and decision-making at Somocer.

Highlights

Developed and deployed a robust BI system, integrating data cleaning, exploration, and machine learning models to enhance operational insights for factory management.

Designed and generated detailed reports and dashboards, enabling stakeholders to monitor key performance indicators and support strategic decision-making.

Collaborated with cross-functional teams to identify data requirements and optimize existing processes, resulting in improved data accuracy and system efficiency.

Implemented predictive analytics functionalities within the BI system to forecast operational trends, contributing to proactive decision-making and resource allocation.

Ensured data security and integrity across the BI platform, adhering to best practices for sensitive industrial data management and compliance.

Hôtel Dar Ammar
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Stock Management Application Developer

El Jam, Mahdia, Tunisia

Summary

Developed an intuitive stock management application for Hôtel Dar Ammar, streamlining inventory tracking and optimizing operational efficiency.

Highlights

Designed and developed a user-friendly stock management application to monitor product levels and track orders, improving inventory visibility by an estimated 20%.

Streamlined replenishment planning processes, reducing manual effort by 15% and ensuring timely stock availability for hotel operations.

Implemented quality control features within the application, enhancing product oversight and minimizing discrepancies in inventory records.

Improved overall stock management efficiency by creating an intuitive interface, leading to faster data entry and retrieval for staff.

Education

Faculty of Economics and Management of Mahdia
Mahdia, Mahdia, Tunisia

Bachelor's Degree

Management Information Systems

Courses

Data Warehousing

Data Mining

Machine Learning

Database Management Systems

Business Analytics

Predictive Modeling

El Jam High School
El Jam, Mahdia, Tunisia

Baccalaureate

Economics and Management

Languages

English
French
Arabic

Skills

Programming Languages

HTML, CSS, JavaScript, Python, Django, SQL, PLSQL.

Data & Databases

MongoDB, SQL Server, Data Cleaning, Data Exploration, Database Management, Data Security.

Business Intelligence & Analytics

PowerBI, Talend, Machine Learning, Predictive Analysis, Detailed Reporting, Process Optimization, Business Intelligence Systems.

Software & Tools

MS Office Suite, UML, Microsoft Excel, Microsoft Word, PowerPoint.

IT Support & Operations

Technical Support, Troubleshooting, System Administration Fundamentals, Software Installation, User Support, Problem Solving.

Projects

University Restaurant Reservation System

Summary

Contributed to the development and implementation of a high-performance reservation system for a university restaurant.

Student Study Management Application

Summary

Designed and developed a study management application to help students organize and track their coursework.