Ayibatonye Ikemike

Support Engineer / Cloud Engineer
HSE @ OMOBA SAMSHUDEEN OFF LEWIS FADIPE ST., AJAH, 101245, Lagos, NG.

About

Highly accomplished Support Engineer and Cloud Engineer with over 4 years of experience specializing in Microsoft Azure, AWS, and Linux/Windows server administration. Expertly applies problem-solving, automation (Ansible, Docker, Datadog, Prometheus), and strong coding skills in Python and JavaScript to optimize cloud infrastructure and troubleshoot complex technical issues. Passionate about leveraging technology for operational excellence and delivering exceptional customer satisfaction.

Work

GitHub
|

Technical Support Specialist

Summary

Successfully diagnosed and resolved complex technical issues related to Git and GitHub workflows, APIs, and platform functionality, ensuring seamless operations for users.

Highlights

Successfully diagnosed and resolved technical issues related to Git and GitHub workflows, Webhooks, GitHub APIs (REST API & GRAPHQL), GitHub Pages, and platform functionality, enhancing user experience and system reliability.

Proficiently troubleshooted and resolved critical issues concerning API integrations, CI/CD pipelines, and GitHub actions, ensuring operational continuity and optimizing development processes.

Tek Experts
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Microsoft Azure Cloud/Support Engineer

Summary

Managed the full lifecycle of deployed applications on Azure Web App Service, ensuring scalability, reliability, and optimal performance for clients.

Highlights

Managed and configured deployed applications on Azure Web App Service, overseeing their lifecycle to ensure optimal scalability and reliability for client solutions.

Deployed and configured diverse Azure resources, including Virtual Machines (VMs), Virtual Machine Scale Sets (VMSS), storage accounts, Windows Virtual Desktop (WVD), and Azure SQL Databases, supporting robust cloud infrastructure.

Implemented Microsoft Identity and Azure Active Directory Domain Services, including role-based access control (RBAC) and governance policies, to effectively manage user permissions and ensure compliance.

Troubleshooted and resolved critical issues across both Linux and Windows Server environments, ensuring optimal system performance and security for clients.

Side Hustle
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Cloud Engineer / Data Engineer Intern

Summary

Gained hands-on experience in cloud-based solutions and data engineering, contributing to Machine Learning initiatives and ETL pipeline development.

Highlights

Spearheaded the design and implementation of an ETL pipeline, focusing on streaming data from Twitter to Google Cloud Platform (GCP) cloud storage, enhancing data ingestion capabilities.

Contributed to the development of a Machine Learning model designed to predict student intelligence, leveraging Python libraries such as NumPy to enhance algorithmic efficiency.

Played an active role in the completion of 5 capstone projects, demonstrating adaptability and technical proficiency in cloud-based solutions and data engineering.

Timico-84-links
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Technical Support Specialist

Summary

Managed system software, network, and application issues, ensuring optimal performance, security, and reliability for diverse systems.

Highlights

Managed system software updates and deployed robust security measures, sustaining optimal system performance and minimizing vulnerabilities across various platforms.

Conducted comprehensive troubleshooting of network, Windows OS, and application issues, serving as a key technical resource for complex problem resolution.

Installed and updated software packages and device drivers, ensuring consistent system performance and reliability for end-users.

Maintained and optimized data storage solutions for both speed and capacity, improving data accessibility and system efficiency.

Education

AltSchool Africa

Higher National Diploma

Computer Software Engineering

Niger Delta University

B.Sc

Computer Science

Certificates

Accelerated Soft Skills

Issued By

Jobberman Nigeria

Javascript

Issued By

Sololearn

Python Core

Issued By

Sololearn

SQL

Issued By

Sololearn

Career Essentials in System Administration

Issued By

Microsoft and LinkedIn

Skills

Security & Compliance

Role-Based Access Control (RBAC), Governance Policies, System Security, Security Compliance.

Cloud Platforms & Services

Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP), Azure Web App Service, Virtual Machines (VMs), Virtual Machine Scale Sets (VMSS), Storage Accounts, Windows Virtual Desktop (WVD), Azure SQL Databases, Microsoft Identity, Azure Active Directory Domain Services, Kubernetes, Containerization.

Operating Systems & Administration

Linux Server, Windows Server, Command-Line Operations, Configuration Management, Virtualization, Troubleshooting.

Programming & Scripting

Python, JavaScript, Node.js, Express.js, HTML5, CSS, SQL, NumPy.

DevOps & CI/CD

Ansible, Docker, Git, GitHub, GitHub Workflows, GitHub Actions, CI/CD Pipelines, Continuous Integration, Continuous Delivery.

APIs & Web Technologies

RESTful API, GraphQL API, Webhooks, API Integrations, Caching, Websockets, Authentication & Authorization (AuthO, JWT), GitHub Pages.

Databases & Data Engineering

MongoDB, MySQL, Data Engineering, ETL Pipeline Design, Streaming Data.

Monitoring & Observability

Datadog, Prometheus, Application Monitoring.

Problem Solving & Support

Technical Support, Problem Diagnosis, Complex Problem Resolution, Customer Interaction.

Machine Learning

Machine Learning Initiatives, Machine Learning Model Development.

Projects

PizzaApi

Summary

Developed a Pizza API as part of the Higher National Diploma curriculum, demonstrating backend development skills.

BookApi

Summary

Created a Book API project, focusing on data management and interaction for a book catalog system.

BlogApi

Summary

Engineered a Blog API to support content creation and management functionalities.

Realtime Chat Application

Summary

Built a Realtime Chat application, demonstrating expertise in real-time communication protocols and web development.

Web Application Appraisal System

Summary

Led a team of 3 to develop a comprehensive web application appraisal system as a final year project for academic evaluation.