BALA JAMES
Versatile Professional | Operations | Customer Support | Digital Media
Abuja, NG.About
Highly adaptable professional with a diverse background spanning administrative support, technical operations, customer service, and educational assistance, complemented by strong problem-solving and communication skills. Eager to leverage a versatile skill set, including proficiency in digital media and information management, and a commitment to operational excellence to contribute effectively in a dynamic organizational environment. Seeking opportunities to apply a proven ability to manage complex tasks, resolve issues, and support team objectives for tangible results.
Work
Paraka Studio Abuja/Freelance
|Photographer
Abuja, FCT, Nigeria
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Summary
Captures authentic moments at various events and portrait sessions, enhancing visual storytelling through photography and editing.
Highlights
Captures authentic moments at events like weddings and portrait sessions, delivering high-quality visual content for clients.
Applies advanced photo and video editing techniques to tell better stories visually and enhance creative output.
Cultivates creativity, technical skills, and client connection abilities, expanding professional scope in digital media.
Catholic Caritas Foundation of Nigeria (CCFN)
|Food Supplier Assistant
Abuja, FCT, Nigeria
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Summary
Supported the procurement, storage, and distribution of food supplies for critical relief programs.
Highlights
Assisted in the procurement of essential food supplies, ensuring timely acquisition for relief initiatives.
Managed the storage and distribution of food items, contributing to efficient logistics for relief programs.
Supported humanitarian efforts by ensuring the availability of food supplies to those in need.
Moove Africa
|Maintenance Personnel/Vehicle Inspector
Lagos, Lagos State, Nigeria
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Summary
Conducted thorough vehicle inspections for Uber drivers, ensuring safety and operational readiness while upholding standards.
Highlights
Performed detailed vehicle inspections, ensuring Uber drivers' vehicles met safety and readiness standards.
Sharpened attention to detail and problem-solving skills by identifying and addressing potential vehicle issues.
Collaborated effectively with teams to uphold operational standards, strengthening teamwork and communication abilities.
Moove Africa Monitoring Center
|Customer Support Executive
Victoria Island, Lagos State, Nigeria
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Summary
Addressed driver concerns related to payments, accidents, and vehicle inspections, providing comprehensive customer support.
Highlights
Resolved diverse driver concerns, including online payments and accident reports, enhancing customer satisfaction.
Strengthened problem-solving and conflict resolution skills by effectively managing complex customer inquiries.
Maintained organization and communicated with empathy, fostering positive relationships with drivers.
Basawa Secondary School
|Student Teacher
Samaru Zaria, Kaduna State, Nigeria
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Summary
Supported experienced educators in delivering lessons and developing engaging learning materials for secondary school students.
Highlights
Assisted in lesson delivery to secondary school students, building skills in classroom management and instructional techniques.
Collaborated with experienced educators to develop engaging learning materials, enhancing student participation.
Gained practical experience in student engagement and curriculum support, contributing to effective learning environments.
JC-Decaux
|Intern
Ojota, Lagos State, Nigeria
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Summary
Managed and maintained billboards across various locations, ensuring continuous operation and optimal performance.
Highlights
Conducted regular checks of power supplies and general upkeep for billboards, maintaining high operational uptime.
Sharpened problem-solving abilities by addressing technical issues and ensuring smooth billboard functionality.
Developed technical know-how and meticulous attention to detail through hands-on maintenance tasks.
Confidential
|Office Assistant
Abuja, FCT, Nigeria
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Summary
Provided comprehensive administrative support, managing schedules and organizing documents to ensure efficient daily operations.
Highlights
Managed schedules and organized documents, enhancing team efficiency and operational flow.
Developed strong attention to detail and effective time management skills through diverse administrative responsibilities.
Supported daily team operations, contributing to a well-organized and productive work environment.
Education
Ahmadu Bello University
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B.Sc. (Ed)
Agricultural Science and Education
Dolphin Model School
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Senior Secondary School Certificate
General Studies
Gwoza Wakane Primary School
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First Leaving Certificate
Primary Education
Languages
English
Hausa
Pidgin
Skills
Technical & Digital Media Skills
Computer Skills, ICT, Photography, Photo Editing, Video Editing.
Core Competencies
Information Management, Learning Agility, Independent Work, Self-Management, Communication, Time Management, Problem Solving, Attention to Detail, Teamwork, Conflict Resolution, Empathy, Classroom Management, Curriculum Support.
Interests
Hobbies
Singing, Photography, Making Research.
References
Mr. Moses Dauda
New Dawn Baptist Church, Lagos State Tel: +2348028084456
Mr. Livinus Ugo
Grace Lake Partners, Lagos State Tel: +234 8138752431