Sysmon Agent Implementation
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Summary
Implemented a Sysmon agent on a personal machine for enhanced security monitoring.
Benjamin Boyce-Motley
IT Professional | Cybersecurity & System Administration
Detroit, US.About
Highly motivated IT Professional with 2+ years of experience in cybersecurity and system administration, passionate about leveraging new technologies to enhance organizational security postures. Equipped with proven problem-solving skills to diagnose and resolve complex hardware, software, and network issues, ensuring robust system performance and data integrity. Adept at collaborating with cross-functional teams to achieve strategic project goals and deliver secure, efficient IT solutions.
Work
Alteris Group
|IT Analyst
Southfield, MI, US
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Summary
Monitored and managed IT infrastructure, ensuring data integrity, security, and operational efficiency through proactive issue resolution and system enhancements.
Highlights
Proactively identified and resolved backup process issues, ensuring 100% data integrity and adherence to established backup schedules.
Maintained and updated critical IT documentation, improving accuracy and alignment with evolving processes and technologies.
Monitored firewall logs and network traffic, proactively investigating security incidents and implementing mitigation measures to enhance network security.
Designed and implemented new ticketing system workflows and processes, streamlining support operations and improving efficiency.
Managed Eset Endpoint Security, performing system remediation and health restoration to maintain optimal system performance and security.
C-Net Systems
|Network Administrator
Shelby Township, MI, US
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Summary
Administered network infrastructure and services, ensuring operational efficiency, security, and timely system maintenance.
Highlights
Maintained accurate and current documentation for network design and operational procedures, facilitating efficient system management.
Oversaw SSL Certificate lifecycle management and their application to websites, ensuring secure and continuous online operations.
Monitored critical network services including File Servers, Print services, Active Directory, and DNS, ensuring continuous availability.
Performed timely server updates and implemented necessary configurations, enhancing system stability and security.
Collaborated with vendors to successfully install, troubleshoot, and upgrade network infrastructure components.
Mobis
|IT Specialist
Detroit, MI, US
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Summary
Provided comprehensive technical support, managing system configurations and user accounts to ensure optimal IT performance.
Highlights
Delivered comprehensive technical support for network and computer-related issues, resolving diverse user problems efficiently.
Ensured integrity of user profiles and system configurations, optimizing performance and minimizing downtime.
Proficiently managed Active Directory, creating user accounts and configuring new laptops with essential software for new hires.
Utilized SQL Server Management Studio to query and modify information, efficiently fulfilling user and production floor requests.
Conducted proactive daily monitoring of network servers, logging critical information such as temperature and error status to prevent outages.
Stefanini Group
|Help Desk Technician
Southfield, MI, US
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Summary
Diagnosed and resolved diverse IT issues, providing efficient customer support and escalating complex problems as needed.
Highlights
Diagnosed and resolved a wide range of hardware, software, and network-related issues, including Office 365 problems, improving user productivity.
Managed high volume of incoming support calls, accurately documenting customer concerns in the ticketing system to ensure efficient tracking.
Effectively escalated complex technical issues to senior support teams, ensuring prompt and specialized resolution.
Provided comprehensive first-line technical support to end-users, maintaining high levels of customer satisfaction.
Oakland University
|Associate Linux Systems Engineer
Rochester Hills, MI, US
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Summary
Managed Linux servers and IT infrastructure, ensuring secure and smooth operations while supporting system enhancements.
Highlights
Managed Linux servers, services, printers, and account access, ensuring secure and smooth operation of critical IT infrastructure.
Collaborated with administrators to maintain standard software and server configurations, ensuring consistency and adherence to industry best practices.
Performed rigorous testing of new software and hardware solutions using vSphere, evaluating compatibility and performance impact.
Provided proactive maintenance and swiftly resolved support requests, minimizing system downtime and optimizing performance.
Education
Oakland University
Rochester Hills, MI, United States of America
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Bachelor of Science
Information Technology
Certificates
Security+
Issued By
CompTIA
Skills
Cybersecurity
Information Security, Network Traffic Analysis, Security Monitoring, Threat Mitigation, Incident Investigation, Firewall Management, Endpoint Security, NIST Framework, SIEM (LimaCharlie), Nmap, Wireshark, Kali Linux, Sysmon.
System Administration
Server Management, Network Administration, Active Directory, User Account Management, System Configuration, Documentation, Backup Processes, Ticketing Systems, Software Troubleshooting, Hardware Troubleshooting, SSL Certificates, vSphere, Vmware Vcenter, SQL Server Management Studio, Linux Systems, Windows 10, Mac, Ubuntu.
Programming Languages
Python, SQL.
Network Protocols
TCP/IP, UDP, ICMP, HTTP, DNS, FTP.
Hardware
Computer Hardware, Copier, Fax, Printer, Building Computers.
Software Applications
Wireshark, Vmware Vcenter, NIST Framework, LimaCharlie, Eset Endpoint Security, Office 365, Active Directory, SQL Server Management Studio, vSphere, Nmap.
Projects
LimaCharlie SIEM Utilization
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Summary
Utilized LimaCharlie as a Security Information and Event Management (SIEM) tool for capturing and analyzing network traffic.
Wireshark Packet Analysis
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Summary
Captured and analyzed network traffic using Wireshark, demonstrating proficiency in packet analysis and understanding of network protocols.