About
Results-driven Marketing and Sales Professional with 4+ years of experience in social media management, lead generation, and customer engagement. Proven expertise in crafting data-driven marketing strategies and compelling content, significantly increasing customer satisfaction by 96% and achieving top sales revenue. Leveraging digital tools, market trends, and consumer insights to drive brand growth and deliver measurable results.
Work
ECOMWING
|Community Manager/Social Media Manager
Remote, Nigeria
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Summary
Manages community engagement and content strategy across multiple social platforms to drive customer conversions and enhance brand reputation.
Highlights
Spearheaded the development and execution of comprehensive community engagement strategies across Instagram, Facebook, Sendfox, and Heartbeat, fostering active user participation.
Designed and implemented strategic content calendars, ensuring consistent brand messaging and alignment with seasonal marketing campaigns.
Produced and curated engaging content, including interactive posts, polls, reviews, and live sessions, consistently driving monthly customer sales conversions.
Managed community interactions with a 99% response rate to comments and messages, significantly enhancing brand reputation and user trust.
Served as the primary community liaison, resolving inquiries and fostering positive relationships, which contributed to a 96% increase in customer satisfaction scores.
CREDPAL
|Sales Executive
Lagos, Nigeria
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Summary
Drove sales growth and client acquisition by building robust lead pipelines, executing targeted outreach, and collaborating with cross-functional teams.
Highlights
Developed and managed a robust pipeline of qualified leads through strategic proactive outreach and relationship-building initiatives.
Generated an average of 500 leads quarterly via targeted cold calling and email marketing, securing 25 new clients per quarter.
Boosted lead generation by 30% through strategic networking and in-depth market research, expanding market reach.
Collaborated effectively with cross-functional teams, including Marketing and Customer Success, to optimize sales processes and client satisfaction.
VFD Microfinance Bank
|Sales Representative
Lagos, Nigeria
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Summary
Executed personalized sales strategies and lead generation initiatives, contributing to business growth and new customer acquisition.
Highlights
Developed and implemented personalized sales strategies tailored to client needs, enhancing customer engagement and product adoption.
Maintained comprehensive knowledge of product features and benefits, effectively addressing client inquiries and objections to drive sales.
Employed advanced sales techniques, including upselling and cross-selling, to maximize revenue per client and expand service utilization.
Achieved top sales revenue targets within specific quarters, consistently demonstrating high performance against sales goals.
Designed and executed targeted lead generation strategies, contributing to significant business growth and new customer acquisition.
Education
University of Benin
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Bachelor's Degree
Accounting Education
Federal College of Education (Technical) Akoka
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Diploma
Accounting Education
Skills
Marketing & Sales
Digital Marketing, Lead Generation, Customer Engagement, Brand Management, Sales Strategy Development, Upselling, Cross-selling, Market Research, Targeted Outreach.
Community Management
Social Media Management, Community Engagement, Content Creation, Content Calendar Management, Community Guidelines Development, Relationship Building.
Data & Analytics
Analytics, Data-driven Decision Making, Performance Tracking.
Tools & Platforms
CRM (Customer Relationship Management), MS Office Suite, Google Suite, Instagram, Facebook, Sendfox, Heartbeat.
Project Management
Project Planning, Execution, Coordination.
Professional Skills
Communication, Time Management, Email Management, Adaptability, Problem-Solving.