Bola Olaniyan

Streamlined IT operations by managing hardware, software, and network infrastructures, ensuring seamless support for internal teams.

Managed end-to-end deployment and maintenance of the company website, including hosting, domain management (Netlify & Namecheap), and secure private email setup.

Enhanced internal communication and workflow efficiency by developing comprehensive documents, presentations, and visual materials using Google Docs and Canva.

Maintained 100% uptime for critical digital tools and services through proactive digital onboarding support and rapid troubleshooting, minimizing operational disruptions.

Spearheaded the design of intuitive admin and business dashboards, boosting vendor task completion rates by 20% through optimized navigation flows.

Co-led a strategic landing page redesign project, resulting in a 15% increase in user engagement and a 10% improvement in conversion rates.

Developed automated email templates for critical alerts and marketing campaigns, achieving an 18% increase in click-through rates.

Provided comprehensive Tier 1 and Tier 2 IT support, resolving technical issues, managing software installations, and offering general assistance for over 100 staff members.

Designed and implemented an automated IT issue reporting system, significantly improving departmental efficiency, reducing response times, and enhancing overall staff productivity.

Maintained meticulous records of all support requests and resolutions, fostering a more organized and responsive IT service delivery framework.

Collaborated with developers and product owners to redesign the admin dashboard, achieving an 18% increase in usability ratings and significant boost in overall user satisfaction.

Conducted thorough analysis of user feedback and behavior data, resulting in streamlined workflows and a 25% reduction in navigation errors.

Provided strategic design recommendations that aligned dashboard features with business goals, increasing adoption rates by 15%.

Designed a mobile-first web application for food truck ordering, which led to a 17% increase in daily transactions.

Led UX design for an e-commerce platform targeting the African diaspora, achieving a 95% mobile responsiveness rating.

Redesigned the studio's corporate website, reducing bounce rate by 12% through modern UI implementation and optimized information architecture.

Directed the design and successful adoption of 8 dashboards and mobile applications by financial services teams across Nigeria.

Led and mentored a team of 3 designers, enhancing sprint velocity by 20% through the implementation of structured workflows.

Successfully presented design deliverables to stakeholders, achieving 100% approval on first-review submissions.

Designed over 80 mobile application screens, significantly enhancing usability and delivering a seamless user experience.

Collaborated with the lead designer to develop and implement creative solutions, improving overall design efficiency and consistency.

Partnered with cross-functional teams to conceptualize and implement an intuitive admin dashboard, improving navigation efficiency by 20%.

Designed multiple credit card iterations, which improved customer preference ratings by 20% during user testing.

Partnered with co-founders to refine core design principles, ensuring enhanced visual consistency and brand appeal across products.

Translated user feedback into actionable interface updates in collaboration with developers, reducing usability issues by 18% and boosting app satisfaction scores.