About
Highly accomplished Channel Sales & Business Development Leader with over 15 years of experience driving revenue growth across diverse technology sectors, including software, hardware, and digital manufacturing. Proven expertise in new business acquisition, strategic channel partner management, and cultivating client relationships across Southeast Asia, ANZ, and India markets. Adept at leveraging omni-channel marketing and analytical skills to deliver impactful sales results and expand market share and technology adoption.
Work
Bentley Systems
|Channel & Virtuosity Sales Representative
Singapore, Singapore, Singapore
→
Summary
Drives channel sales across India and Southeast Asia, empowering partners to achieve sales targets for Bentley's diverse software, subscription, and cloud services.
Highlights
Managed channel sales for India and Southeast Asia, ensuring partners met designated sales targets for Bentley's comprehensive software and cloud solutions.
Collaborated with channel partners to identify and pursue new business opportunities, significantly contributing to pipeline development and deal closure.
Served as the primary point of contact for partners, coordinating with internal teams, including Product Sales and Account Managers, to drive business growth.
Facilitated the sales process by assisting partners in marketing Bentley's offerings, expanding market reach and adoption across the region.
TAE Singapore Pte Ltd (Siemens Reseller)
|Business Development Manager (Siemens Digital Industries)
Singapore, Singapore, Singapore
→
Summary
Led digital marketing and lead generation for Siemens PLM Mainstream Products, significantly expanding pipeline and securing new business accounts.
Highlights
Awarded the Siemens Best New Logo Winner for Workyear 2020, recognizing outstanding sales performance and contributions to company success.
Generated leads for Siemens PLM Mainstream Products (Solid Edge, FEMAP, CAM) through multi-channel digital marketing initiatives, including LinkedIn.
Organized and executed monthly sales events for Solid Edge, conducting product demonstrations and addressing customer inquiries effectively.
Identified and pursued new business opportunities across multiple channels, resulting in substantial pipeline growth for digital manufacturing solutions.
Cartrack Asia Pacific Pte Ltd
|Relationship Manager (Telematics)
Singapore, Singapore, Singapore
→
Summary
Drove business development for a leading telematics fleet management company, securing a major key account and generating consistent monthly recurring sales.
Highlights
Successfully opened a new key account with a prominent commercial leasing car reseller, establishing a partnership that generated monthly recurring sales for Cartrack tracking services.
Managed business development for Software-as-a-Subscription (SaaS) telematics solutions, leveraging both existing and self-generated leads to expand market presence.
Enhanced communication and presentation skills through specialized public speaking training, improving client engagement and negotiation effectiveness.
Q & M Dental Group (Singapore) Limited
|Sales Executive (Digital Dentistry)
Singapore, Singapore, Singapore
→
Summary
Promoted cutting-edge 3Shape intra-oral scanning solutions and Aidite dental materials, driving sales growth and technology adoption within the dental industry.
Highlights
Successfully sold three 3Shape scanners within the first year, demonstrating strong ability to drive sales growth and expand adoption of advanced dental technologies.
Focused on promoting 3Shape intra-oral scanning solutions and Aidite dental materials under Quantumleap Healthcare Pte Ltd, a subsidiary of Q&M Dental Group.
Contributed to the adoption of cutting-edge digital dentistry solutions, enhancing clinical efficiency and patient experience for dental professionals.
Brightwerz Private Limited
|Business Development Manager
Singapore, Singapore, Singapore
→
Summary
Drove new business acquisition and account management for web development, SEO, SEM, and E-Commerce projects, expanding customer base and ensuring client satisfaction.
Highlights
Identified and secured new sales accounts for web development, SEO & SEM, and E-Commerce projects among SME businesses, driving revenue growth and customer base expansion.
Provided exceptional account servicing to existing clients, ensuring web maintenance projects were completed to the highest standards.
Fostered long-term relationships and encouraged repeat business through proactive client engagement and consistent delivery of high-quality services.
Uzapp Solutions Private Limited
|Sales Consultant (Printing Solutions)
Singapore, Singapore, Singapore
→
Summary
Engaged in direct sales of Fuji Xerox copier equipment, generating leads through cold calls and walk-ins, and providing comprehensive sales and support services.
Highlights
Engaged in door-to-door sales of Fuji Xerox copier equipment to corporate business owners, building relationships and identifying opportunities.
Generated leads through cold calls and walk-in inquiries, conducting daily sales calls to explore potential sales opportunities.
Delivered presentations of the latest copier solutions and leasing options, providing installation support and after-sales services.
Ensured customer satisfaction and loyalty among existing clients through comprehensive sales and support.
Ix Mobile Pte Ltd
|Technical Manager (Samsung Mobile)
Singapore, Singapore, Singapore
→
Summary
Led a team of 10 repair engineers, establishing a fully operational technical department and driving results-oriented performance within 6 months.
Highlights
Successfully established a fully operational Technical Department within a record timeframe of less than 6 months, demonstrating strong leadership and strategic planning.
Led a team of 10 Repair Engineers, fostering a culture of excellence and driving results-oriented performance.
Generated daily, weekly, and staff performance reports to inform data-driven decision-making and improve operational efficiency.
Managed VVIP walk-in customers and senior management from APAC, ensuring exceptional service and building strong relationships.
Conducted technical training for newly launched products, enhancing team capabilities and ensuring successful product adoption.
Huawei Singapore Pte Ltd
|IT Engineer (Asia Pacific Region)
Singapore, Singapore, Singapore
→
Summary
Managed network performance, equipment rectifications, and lifecycle planning, while overseeing financial KPIs and generating cost reduction reports for the Asia Pacific region.
Highlights
Managed network inspection, equipment rectifications, and lifecycle planning to ensure optimal network performance for the Asia Pacific Region.
Generated monthly revenue and cost reduction analysis reports for the Singapore Assurance & Managed Services Department.
Oversaw operation and financial KPI management, providing business cost analyst reporting for the Singapore Representative Office.
Monitored WiMAX network systems, ensuring swift escalation of trouble tickets to Tier 2 engineers and field operations teams within SLA timeframes.
Promoted to report directly to the Head of Network Department within two years, demonstrating exceptional performance and leadership potential.
LG Electronics
|Service Center Supervisor - (Vivocity Branch)
Singapore, Singapore, Singapore
→
Summary
Supervised a team of 5 repair engineers, managing high volumes of walk-in customers and optimizing service KPIs for a major retail outlet.
Highlights
Managed a high volume of 200 walk-in customers per day with limited manpower, demonstrating effective resource allocation and prioritization.
Led a team of 5 Repair Engineers, providing guidance and oversight to ensure exceptional service delivery and customer satisfaction.
Conducted training sessions for customer service and technical teams, enhancing their skills and knowledge to improve overall performance.
Planned and managed monthly retail outlet manpower schedules, ensuring optimal staffing levels to meet customer demand.
Prepared and submitted monthly reports on Service KPIs, providing insights to drive business improvement and operational efficiency.
Teleplan International
|Mobile Phone Technician (BGA Chipset)
Singapore, Singapore, Singapore
→
Summary
Specialized in component-level repair and lead-free soldering, mastering complex Nokia L3 BGA IC-Chip repair processes within one year.
Highlights
Mastered the complex Nokia L3 BGA IC-Chip repair process in under one year, demonstrating rapid learning and dedication to technical excellence.
Demonstrated high proficiency in component-level repair and lead-free soldering of Nokia mobile phones.
Showcased advanced technical skill and attention to detail in specialized BGA (Ball Grid Array) IC-Chip repair.
Mdr (S) Limited
|Senior Technician (Multi Brands - HTC, Benq, O2 & Siemens Mobile)
Singapore, Singapore, Singapore
→
Summary
Led a team of 6 repair engineers, delivering exceptional technical support and repair services for multi-brand mobile devices and implementing workflow improvements.
Highlights
Led a team of 6 Repair Engineers, providing exceptional technical support and repair services for multi-brand mobile devices (HTC, BENQ, O2 & Siemens Mobile).
Assisted customers via walk-in and email channels, providing technical expertise on product setup and prompt resolution of technical inquiries.
Documented service repairs and highlighted regional quality issues to drive process improvements and enhance service quality.
Implemented efficient workflow processes for backroom operations, enhancing overall operational efficiency.
Education
Bentley System
→
Internal Training/Certification
CRM Systems
Courses
SAP
Salesforce
Hubspot CRMs
Harvard ManageMentor
→
Certificate
Leadership
Courses
Leading People
Singapore Polytechnic
→
Diploma
Electrical Engineering
Courses
Diploma from Singapore Polytechnic
Bukit Batok Secondary School
→
O Levels/Grades
Secondary Education
Courses
O Levels/Grades from Bukit Batok Secondary School with 5
Bukit Batok Secondary School
→
GCE Qualifications
Secondary Education
Courses
GCE Qualifications from Bukit Batok Secondary School with 5
Keming Primary School
→
PSLE
Primary Education
Courses
Completed PSLE
Awards
Siemens Best New Logo Winner
Awarded By
Siemens Digital Industries / TAE Singapore Pte Ltd
Recognized for outstanding sales performance and significant contributions to the company's success during Workyear 2020.
Languages
English
Certificates
Certified PC Repair Technician (Windows 10 Operating Systems & Previous Versions)
System Administrator for Servers & Competent in L1 & L2 Backend Support Operations in Data Centre Environment (Huawei Network Operations Environment)
Competent Repair and Certified Service Engineer for Consumer Electronics Products (Mobile Phone, Laptops, Tablets, LG & Samsung)
PBA Board Troubleshooting and Soldering Skills to Component Level (Nokia Certified L3 Mobile Repair Technician)
Issued By
Nokia
SAP, Salesforce and Hubspot CRMs (Internal Training)
Issued By
Bentley System
Leading People
Issued By
Harvard ManageMentor
Skills
Sales & Business Development
Channel Partner Management, New Business Acquisition, Regional Sales, Account Management, Lead Generation, Pipeline Development, Sales Strategy, Digital Marketing, Trade Exhibition, Omni-Channel Marketing, SaaS Solutions, Telematics Sales, Digital Dentistry Sales, E-commerce Sales, SEO, SEM.
CRM & Business Tools
Salesforce, Hubspot, Zendesk, Windows, WordPress, Microsoft Power BI.
Technical & Repair Expertise
PC Repair, System Administration, Server Support (L1/L2), Data Centre Operations, Network Management, Equipment Rectification, Mobile Phone Repair, Laptop Repair, Tablet Repair, Consumer Electronics Repair, Electro-Static Safe Environment, PBA Board Troubleshooting, Soldering, Component Level Repair, Micro-Controller Chipset Programming (Basic-X), Nokia L3 Mobile Repair.
Data & Analytics
Data Science, Machine Learning, Python Programming, Business Analytics, Cost Reduction Analysis, KPI Management.
Leadership & Operations
Team Leadership, Project Management, Strategic Planning, Performance Reporting, Technical Training, Stakeholder Management, Operations Management, Workflow Optimization, Customer Service.
Professional Attributes
Communication, Presentation Skills, Analytical Skills, Adaptability, Relationship Building.