React.js & WordPress Development Projects
→
Summary
Developed a diverse portfolio of personal web applications and websites, showcasing expertise in modern frontend development and content management systems.
Dagogo Brown
Software Engineer & E-commerce Specialist
Port Harcourt, NG.About
Highly versatile Software Engineer and E-commerce Specialist with a proven track record in developing functional web solutions, optimizing digital operations, and driving business growth in underserved markets. Expertly blends technical proficiency in React.js, WordPress, and QA with strong problem-solving, customer service, and communication skills. Adept at rapid execution and delivering seamless user experiences to achieve impactful business outcomes.
Work
Remote, N/A, Nigeria
→
Summary
Led the end-to-end development and launch of Relievions.com, an e-commerce platform for health products, driving market entry into Ghana and Nigeria.
Highlights
Engineered and deployed a full-featured e-commerce platform from concept to launch, managing product catalog, secure payment gateways, and order fulfillment systems.
Successfully established and expanded market presence in Ghana and Nigeria, overseeing cross-border logistics and adapting strategies for local market nuances.
Drove initial customer acquisition and revenue growth through targeted digital marketing and operational strategies, building a viable online business.
Managed all aspects of the venture, demonstrating strong leadership, strategic planning, and problem-solving skills in a competitive digital landscape.
EaseCore Ltd.
|Quality Assurance Tester
Remote, Nigeria
→
Summary
Led quality assurance efforts for web and mobile applications, ensuring high-quality software delivery and optimal user experience.
Highlights
Conducted comprehensive testing across web and mobile platforms, identifying and documenting over 100 critical bugs prior to deployment, significantly reducing post-launch defects.
Collaborated closely with development teams, tracking bug fixes and retesting resolutions to achieve a 95% defect closure rate within project timelines.
Implemented rigorous manual testing workflows, enhancing application stability and contributing to a 15% improvement in overall user satisfaction scores.
E-commerce Shopping
|Customer Care Representative
Remote, N/A, Nigeria
→
Summary
Managed end-to-end customer support for an e-commerce platform, enhancing customer satisfaction and optimizing order fulfillment processes.
Highlights
Provided multi-channel customer support, resolving an average of 50+ inquiries daily via calls and messaging platforms, maintaining a 90% first-contact resolution rate.
Proactively followed up on orders and escalated complex delivery issues, reducing average resolution time by 20% and minimizing customer complaints.
Contributed to a 10% increase in delivery success rates and fostered a 15% improvement in repeat customer retention through diligent support and problem-solving.
Education
Michael Okpara University of Agriculture
Umuahia, Abia State, Nigeria
→
Bachelor of Engineering (B.Engr.)
Computer Engineering
Grade: 3.11
Nigerian Christian Seminary
Nigeria, N/A, Nigeria
→
Secondary Education
SSCE (Senior School Certificate Examination)
Ideal Primary School
Nigeria, N/A, Nigeria
→
Primary Education
First School Leaving Certificate
Languages
English
Certificates
Software Engineering
Issued By
ALX Africa
Skills
Frontend Development
React.js, HTML, CSS, JavaScript, Elementor.
E-commerce & CMS
WordPress, WooCommerce, Shopify, Product Uploads.
Quality Assurance
QA Testing, Bug Tracking, Manual Testing, Web Application Testing, Mobile Application Testing.
Customer Experience
Customer Service, CRM Tools, Order Fulfillment Optimization, Customer Support, Customer Retention.
Collaboration & Project Management
Remote Collaboration, Problem Solving, Cross-functional Teamwork, Fast Execution.
Business Development
Digital Product Development, Market Expansion, Business Growth, Digital Marketing, Strategic Planning.