Carlos Ernesto Cajina Morales

Managed multiple global IT development teams (employees and contractors) across HP.com domain, overseeing projects for internal and external search engines and critical content assets.

Directed teams responsible for PPSIT Business Intelligence projects, focusing on Software Architecture and BI sub-domain initiatives.

Served as Mexico's point of contact for SSIT's Agile Competency Center for two years, successfully driving local training, awareness, and deployment of Agile methodologies.

Oversaw 3-5 projects quarterly for HP.com domain, including internal (@hp) and external platforms (e.g., Global Partner Portal, B2B), leveraging Microsoft FAST and Agile frameworks to deliver solutions.

Coordinated and managed complex release cycles, collaborating with Business, Development, Change Management, Operations, and Infrastructure teams to ensure seamless deployment across Dev services and HP.com domain.

Actively contributed to cross-center DS Agile PMO, Mobility, and Quality Tiger Teams, fulfilling diverse roles and responsibilities to advance process and quality initiatives.

Led a DS Mexico initiative to significantly improve development process quality by establishing, deploying, and monitoring standard processes, tools, and resources.

Designed and deployed a robust J2EE-based middleware infrastructure, serving as a common deployment/integration platform for new systems and an integration service provider for existing software with data warehousing and SOA capabilities.

Managed and participated in a third-party software development effort, delivering Web-enabled business intelligence software to support critical decision-making, leveraging the core middleware infrastructure.

Managed and contributed to a third-party software development project, providing Human Resources with a Web-enabled personnel requests processing system.

Oversaw the implementation of a third-party document digitalization system across two critical Human Resources related areas, improving efficiency.

Provided expert consultancy for the documentation, design, development, and piloting of a lightweight J2EE-based student registration system.

Focused on managing national and international academic agreements, student/teacher mobility, and various forms of institutional collaboration tracking.

Contributed to the strategic development of a system designed to streamline complex academic and partnership processes.

Served as IT support liaison to central administration, providing critical software systems support across the organization.

Led the redesign, development, and migration of Client-Server software for registration and control of processed felons, utilizing J2EE technologies and an open-source DBMS for state-wide system deployment.

Ensured the successful implementation and adoption of the system across the state, enhancing public security information management.

Served as Document Controller and Quality Auditor for an ISO 9000:2001 quality management system, ensuring adherence to standards within the organizational unit.

Enabled HelpDesk assistance for internal users with the capability to expand support across all SEMS areas, improving IT service delivery.

Led the documentation, design, development, and piloting of a Web-enabled student registration system using J2EE technologies, designed to serve an estimated 100,000 prospect students annually.

Developed a Java software connector, integrating the prospect student database with an automated telephone operator to provide real-time student registration status information.

Gathered requirements and programmed a prototype lightweight J2EE application to efficiently process medical insurance applications for active students.

Managed the implementation of a third-party document digitalization system in two Human Resources related areas.

Installed, maintained, and supported an in-house POS system based on VB and SQL Server across 20 stores, ensuring operational continuity for retail sales.

Designed, cabled, and maintained the data network for 20 retail stores, optimizing connectivity and system reliability.

Provided technology advisory and user training, enhancing staff proficiency in new systems and IT best practices.

Designed and developed an interface between the POS system and SERFISA/TecniCard's credit card processing system, directly contributing to enhanced store sales.

Delivered essential user support, resolving technical issues and ensuring smooth operation of IT systems.

Acted as a technology advisor, guiding the firm on IT best practices and strategic technology adoption.

Designed, developed, implemented, and maintained software modules to monitor credit/debit purchases and cash withdrawal transactions between Nicaragua's largest bank, its affiliates, and local/foreign credit card companies.

Developed, implemented, and maintained quality assurance software systems for internal data exchange and external financial institutions, ensuring data integrity and compliance.

Collaborated directly with customer care, accounting, and auditing departments to establish precise requirements and specifications for financial software solutions.

Contributed to the migration of the credit card processing system from a COBOL application on HP VAX/VMS to a Windows-based application utilizing Oracle databases.

Enforced a comprehensive contingency and disaster prevention plan for Y2K compliance, mitigating potential system failures.

Directed the re-cabling of the data network from coaxial to UTP, enhancing network performance and reliability.

Delivered campus-wide IT support, troubleshooting issues and maintaining system functionality for users.

Conducted training for new personnel, ensuring proficiency in IT systems and software applications.

Maintained and supported campus technology infrastructure, contributing to a reliable computing environment.