CHARLES UGONNA DIBIA

Senior IT Professional | Technical Trainer | Project Management Leader
Lagos, NG.

About

Highly accomplished Information Technology professional with over two decades of experience across project management, technical training, software development, and cybersecurity. Proven ability to lead complex IT initiatives, manage large-scale operations, and deliver impactful training programs that drive organizational efficiency and enhance technical capabilities. Adept at leveraging extensive field research and hands-on technical expertise to contribute significantly to top-tier organizations.

Work

SwapXpert Limited
|

Lead Technical Trainer

Lagos, Lagos State, Nigeria

Summary

Led the delivery of information technology training projects with a specialization in cybersecurity, ensuring timely execution and effective stakeholder management.

Highlights

Successfully delivered multiple IT training projects, specializing in cybersecurity, ensuring 100% adherence to timelines, requirements, and budget constraints.

Managed complex stakeholder relationships to align training objectives with organizational goals, enhancing project success rates.

Developed and implemented comprehensive training curricula for advanced IT topics, significantly improving participant technical proficiency.

Utilized deep expertise in cyber security to prepare trainees for industry certifications, enhancing their career readiness.

Carlos technologies Nigeria Limited
|

Team Lead

Abuja, Federal Capital Territory, Nigeria

Summary

Spearheaded the delivery of information technology projects, providing leadership to development teams and managing stakeholder expectations.

Highlights

Led cross-functional teams in the successful delivery of diverse IT projects, consistently meeting or exceeding project timelines and budget targets.

Provided strategic leadership and technical guidance to a team of developers, fostering a collaborative environment and optimizing project workflows.

Cultivated strong relationships with key stakeholders, ensuring clear communication and alignment of project deliverables with business objectives.

Implemented agile methodologies to enhance project execution efficiency, resulting in improved project completion rates and client satisfaction.

Creditswitch Nigeria Limited
|

Project Manager (Consultant)

Lagos, Lagos State, Nigeria

Summary

Managed the beta testing and initiation phases for critical USSD applications in collaboration with major financial and telecommunication partners.

Highlights

Managed the beta testing of a USSD application for Pension Fund Administration, successfully collaborating with MTN Nigerian and ARM Pension Fund to ensure timely delivery of project milestones.

Directed the initiation phase of the Wema Bank USSD application, establishing foundational project requirements and stakeholder alignment.

Coordinated cross-functional teams to identify and resolve critical issues during beta testing, ensuring application stability and performance.

Developed detailed project plans and managed resources effectively to accelerate product launch readiness and meet strategic objectives.

NetPro International Limited
|

Acting General Manager

Abuja, Federal Capital Territory, Nigeria

Summary

Oversaw all human and material resources, project leadership, and corporate activities across multiple university sites, ensuring maximum operational uptime and seamless system integration.

Highlights

Directed all human and material resources across multiple university sites (University of Abuja, Imo State Polytechnic Umuagwo), ensuring maximum uptime of IT platforms and equipment.

Led all corporate projects and activities, achieving operational excellence and strategic alignment across diverse institutional environments.

Facilitated the seamless integration of Learning Management Systems at Imo State Polytechnic Umuagwo, enhancing educational technology infrastructure.

Managed a portfolio of IT initiatives, optimizing resource allocation and operational efficiency to support academic and administrative functions.

NIIT Owerri Center
|

Center Head

Owerri, Imo State, Nigeria

Summary

Managed a 300-seat IT training facility with 250 networked computers and a team of 15 staff, overseeing budgets, IT operations, and stakeholder reporting.

Highlights

Managed a 300-seat IT training facility with 250 fully networked computers and a staff of 15, optimizing operational efficiency and resource utilization.

Handled annual and project budgets, ensuring fiscal responsibility and maximizing return on investment for the center.

Oversaw all IT staff and operations, maintaining high standards of service delivery and technical support.

Designed and managed the center's functional website, enhancing online presence and accessibility for students and stakeholders.

NIIT Owerri Center
|

Faculty Head

Owerri, Imo State, Nigeria

Summary

Coordinated faculty activities and delivered training sessions in Project Management Professional and Web Development, ensuring high-quality course delivery.

Highlights

Coordinated all faculty (trainers) activities, ensuring consistent quality and timely delivery of IT courses, including Project Management Professional and Web Development.

Delivered specialized training sessions to students, contributing to their successful completion of professional certifications.

Developed and refined training methodologies to enhance student engagement and learning outcomes.

Managed course content and practical sessions, ensuring alignment with industry standards and student learning objectives.

Carlos technologies Nigeria Limited
|

Programmer

Abuja, Federal Capital Territory, Nigeria

Summary

Developed web services and managed remote monitoring equipment and software, ensuring robust system performance.

Highlights

Developed critical web services, enhancing system functionality and user interaction.

Managed the deployment and maintenance of remote monitoring equipment and software, ensuring continuous operational oversight.

Optimized web application performance and scalability, contributing to improved system reliability.

Collaborated with cross-functional teams to integrate new features and resolve technical issues, supporting overall project success.

1st Alert Monitoring Nigeria Limited
|

Consultant

Abuja, Federal Capital Territory, Nigeria

Summary

Provided expert consulting for web services development, deployment, and management of remote monitoring solutions.

Highlights

Provided consulting expertise for web services development on dedicated web servers, optimizing performance and security.

Managed the deployment and ongoing management of remote monitoring equipment and software, ensuring seamless data collection and analysis.

Advised on best practices for system architecture and software integration, enhancing overall system robustness.

Collaborated with client teams to define technical requirements and deliver tailored solutions that met specific operational needs.

1st Alert Monitoring Nigeria Limited
|

Web Programmer

Abuja, Federal Capital Territory, Nigeria

Summary

Managed a dedicated web server for company web portal deployment and remote monitoring applications.

Highlights

Managed the dedicated web server for the company's web portal, ensuring high availability and optimal performance.

Deployed and maintained remote monitoring applications, providing critical insights into system operations.

Implemented security protocols and conducted regular system updates to safeguard web assets and data integrity.

Optimized server configurations to support increasing user traffic and application demands efficiently.

DOD HIV Program (Nigeria)
|

Consultant

Abuja, Federal Capital Territory, Nigeria

Summary

Led software development for a patient registry solution with biometric capture for military clinics, enhancing data management for the Department of Defense.

Highlights

Led software development for the Henry M. Jackson Foundation Medical Research International's patient registry solution for DOD military clinics in Nigeria.

Developed a Java-based solution for patient registration, integrating biometric capture and a robust database for selected military hospitals.

Ensured secure and efficient management of sensitive patient data, improving record-keeping and accessibility for medical personnel.

Collaborated with international research teams to deliver a critical health information system, supporting public health initiatives.

NIIT Abuja Center
|

Faculty

Abuja, Federal Capital Territory, Nigeria

Summary

Taught practice and training sessions on Web Site Design, Sun Certified Enterprise Architect, and Microsoft Certified Systems Engineer modules, preparing students for Java certification.

Highlights

Conducted comprehensive practice and training sessions on Web Site Design and Sun Certified Enterprise Architect modules.

Instructed students on Microsoft Certified Systems Engineer (MCSE) modules, enhancing their foundational IT skills.

Prepared students for Java certification examinations, contributing to a high pass rate among participants.

Provided hands-on guidance and mentorship to students, fostering practical skills development in web and enterprise architecture.

BASICS II/N (USAID) Aba Field Office
|

Short term Consultant

Aba, Abia State, Nigeria

Summary

Consulted on database development and map digitalization projects, enhancing data management and spatial analysis capabilities for the field office.

Highlights

Developed and optimized databases for the Aba field office, improving data storage, retrieval, and analysis efficiency.

Executed map digitalization projects, converting physical maps into digital formats for enhanced geographical information systems.

Contributed to data management strategies, ensuring data accuracy and accessibility for field operations.

Provided technical expertise that streamlined data processes, supporting USAID's program objectives.

BASICS II/N (USAID) Aba Field Office
|

Research Assistant/Graphic Artist

Aba, Abia State, Nigeria

Summary

Contributed to the Integrated Child Health Survey through data entry, interviewing, field supervision, and research assistance, while also serving as a graphic artist for communication materials.

Highlights

Conducted data entry for the Integrated Child Health Survey, ensuring accuracy and integrity of critical public health data.

Served in various short-term roles, including interviewer, field supervisor, and research assistant, for quantitative and qualitative surveys.

Contributed to communication for behavioral change materials as a graphic artist, including the PALU Game field test.

Collaborated with the John Hopkins University Center for Communication Programs and USAID Arlington USA on impactful research and communication initiatives.

Federal Road Safety Commission
|

National Youth Service Corp (NYSC), Primary assignment

Calabar, Cross River State, Nigeria

Summary

Completed mandatory national youth service, contributing to public safety initiatives as a primary assignment.

Highlights

Fulfilled national service obligations, gaining foundational professional experience in a public sector environment.

Participated in various departmental activities, contributing to the operational goals of the commission.

Developed teamwork and civic engagement skills through collaborative projects and community outreach.

Adhered to organizational protocols and contributed to daily operations, demonstrating adaptability and responsibility.

Education

Duke University
Durham, North Carolina, United States of America

Certificate Course

Machine Learning

Courses

Introduction to Machine Learning

NIIT Port-Harcourt
Port-Harcourt, Rivers State, Nigeria

Certificate

eTechnology Computing

Courses

eTechnology Computing

NIIT Abuja
Abuja, Federal Capital Territory, Nigeria

Certificate

Microsoft Office User Specialist

Courses

Microsoft Office User Specialist

University of Port-Harcourt
Port-Harcourt, Rivers State, Nigeria

B.Sc. Honors

Botany

Languages

English

Certificates

Microsoft Certified Professional (MCP)

Issued By

Microsoft

Microsoft Certified Trainer (MCT)

Issued By

Microsoft

Microsoft Certified: Azure Data Fundamentals

Issued By

Microsoft

Microsoft Certified: Security, Compliance, and Identity Fundamentals

Issued By

Microsoft

CompTIA Certified Security+

Issued By

CompTIA

Sun Certified Java Programmer (SCJP)

Issued By

Sun Microsystems

Google Project Management Certificate

Issued By

Google

Google Cybersecurity Certificate

Issued By

Google

Google Data Analytics Professional Certificate

Issued By

Google

Cloud Security Alliance: Certificate of Cloud Security Knowledge (CCSK)

Issued By

Cloud Security Alliance

(ISC)² Certified in Cybersecurity

Issued By

(ISC)²

(ISC)² Cybersecurity Analyst Professional Certificate

Issued By

(ISC)²

Certified Information Systems Security Professional (CISSP)

Issued By

Cybary

Certified Cloud Security Professional (CCSP)

Issued By

Cybary

Chief Information Security Officer (CISO)

Issued By

Cybary

AWS Certified Cloud Practitioner

Issued By

Cybary

Skills

Programming Languages

Java, Python, SQL, JavaScript, HTML, PHP.

Databases

Microsoft SQL Server, MySQL, Oracle.

Software & Tools

Microsoft Office Suite, Microsoft Visio, Microsoft Project, Microsoft Power BI.

Data Analysis & Business Intelligence

Data Analytics, Business Intelligence, Reporting.

Cybersecurity & SOC Operations

SOC Analysis, Cybersecurity Training, Security Audits, Threat Detection, Incident Response.

Project Management

Project Management, Stakeholder Management, Team Leadership, Agile Methodologies, Budget Management, Timeline Management.

Cloud Computing

Cloud Computing, AWS Cloud, Azure, Cloud Security.

Web Development

Web Services, Web Portal Development, USSD Applications, Remote Monitoring Systems.

Training & Education

Technical Training, Curriculum Development, Faculty Coordination, Adult Learning.