About
Highly accomplished Learning & Enablement Leader with over 20 years of experience designing, developing, and deploying scalable, innovative learning programs across diverse modalities. Proven ability to translate complex technical concepts into accessible enablement assets, driving measurable organizational impact through data-driven strategies and engaging, role-specific training sessions. Expert in fostering organization-wide proficiency and leveraging technology to enhance productivity across technical and non-technical audiences.
Skills
Instructional Design
Curriculum Development, Needs Analysis, Learning Objectives, Assessment Design, eLearning Development, Articulate Storyline, Rise, Adobe Captivate, Instructor-Led Training, Video Production, Microlearning, Performance Support.
Program Management
Project Planning, Execution, Budget Management, Stakeholder Management, Team Leadership, Performance Management.
Technology
Articulate Storyline, Articulate Rise, Adobe Creative Suite, Photoshop, Premiere, Audition, TechSmith Camtasia, SnagIt, Google Suite, Microsoft Office Suite, SharePoint, Monday.com, Asana, ClickUp, LMS experience.
AI Tools
Articulate AI, Firefly, Vyond, Claude, Perplexity, Gemini, ChatGPT.
Communication & Collaboration
Written communication, Verbal communication, Presentation skills, Cross-functional collaboration, Client relationship management.
Work
N/A
|Freelance Project Manager, Writer, Web and Graphic Designer
N/A, N/A, US
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Summary
Currently leading diverse projects in content creation, web design, and graphic design, leveraging extensive experience in instructional design and project management to deliver high-quality client solutions.
Highlights
Managed end-to-end project lifecycles for multiple clients, ensuring timely delivery and stakeholder satisfaction through effective communication.
Developed compelling written content and visual assets for web and print, enhancing brand presence and user engagement.
Applied instructional design principles to various creative projects, creating effective and engaging learning experiences for diverse audiences.
Waymo, Inc.
|Senior LX Consultant
Mountain View, CA, US
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Summary
Led the design and delivery of multi-modal enablement and training programs for diverse technical and support teams at Waymo, ensuring high proficiency and operational excellence.
Highlights
Designed and delivered multi-modal enablement programs (eLearning, instructor-led, performance support) for 200+ technical and support employees, significantly improving team proficiency and operational efficiency.
Directed a team of 5+ learning professionals, fostering talent development and optimizing team performance through strategic coaching and mentorship initiatives.
Cisco Systems
|Sr. Enablement Consultant
San Jose, CA, US
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Summary
Spearheaded global sales enablement and curriculum development initiatives at Cisco Systems, driving increased Services-based revenue and enhancing partner capabilities.
Highlights
Engineered sales enablement best practices and curriculum for over 20,000 global sellers and partners, directly contributing to a measurable increase in Services-based revenue worldwide.
Produced over 20 diverse learning assets, including eLearning modules, instructor-led courses, and video content, along with comprehensive assessments and infographics to enhance audience engagement.
Bank of the West
|Sr. Curriculum Design Cons.
San Ramon, CA, US
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Summary
Consulted on curriculum design for Bank of the West, significantly enhancing BSA/AML compliance and driving cross-sales and referrals.
Highlights
Enhanced BSA/AML compliance through targeted curriculum design, leading to a demonstrable increase in cross-sales and referrals across the organization.
Pacific Gas & Electric
|Curriculum Developer/Tech Lead Cons.
San Ramon, CA, US
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Summary
Led the design, development, and production of blended training programs and eLearning templates for PG&E Academy, significantly improving learning efficiency.
Highlights
Orchestrated the development and production of three comprehensive blended training programs, including 20 instructional videos and 10 eLearning courses, delivered within a tight 20-month timeframe.
Pioneered and implemented a Rapid eLearning Development template, which was subsequently adopted enterprise-wide by PG&E Academy, streamlining content creation processes.
Splunk, Inc.
|Curriculum Developer
San Francisco, CA, US
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Summary
Developed Splunk's initial eLearning modules, integrating graphic design, video, and audio editing to create comprehensive and engaging learning experiences.
Highlights
Designed and developed Splunk's inaugural eLearning modules using Adobe Captivate, integrating advanced graphic design (Photoshop), video editing (Screenflow), and audio post-production (Audacity) to establish foundational training content.
Education
San Francisco State University
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BA
Liberal Studies
Certificates
Project Management
Issued By
Adlayer Academy