Summary
Actively managed community engagement and user support for Binance, driving participation and ensuring seamless onboarding for new users in the Web3 space.
Highlights
Cultivated an active community of 500+ members, increasing overall participation by 20% through strategic engagement initiatives.
Resolved over 20 complex user issues efficiently, demonstrating strong problem-solving skills and earning promotion to official Binance Angel within 3 months.
Guided the successful onboarding of 25,000+ Telegram users, providing essential support and education on cryptocurrency and Web3 technologies.