About
Highly motivated and adaptable professional with a background in IT operations, and customer relationship development. Proven ability to optimize processes, drive revenue growth, and provide technical support. Experienced in leading teams, enhancing customer satisfaction, and implementing innovative solutions across diverse environments, from technology enterprises to educational institutions.
Work
Ikeja, Lagos
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Contract
Summary
Accurately transferred client data from hardcopy files into the company’s online database, maintaining high standards of data integrity using Google Sheets
Highlights
Transferred client data from hardcopy files into the company’s online database, ensuring accuracy and data integrity.
Utilized Google Sheets to organize and manage data efficiently.
Seldan Computer Enterprise
|Operations Manager
Degema, Rivers
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NYSC
Summary
Managed daily IT operations and ensured business continuity through robust technical support and customer satisfaction.
Highlights
Provided comprehensive technical support to staff, efficiently resolving IT-related issues and optimizing system performance.
Jideofor Global
|Sales Representative Manager
Otuocha, Anambra
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Full-time
Summary
Led and mentored a sales team, focusing on process optimization and customer engagement to drive revenue.
Highlights
Optimized sales data collection and analysis processes, directly contributing to increased revenue generation.
Trained and mentored sales representatives on effective customer engagement strategies.
Provided essential support to the sales team, streamlining operations and improving efficiency.
Jideofor Global
|Sales Representative
Otuocha, Anambra
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Full-time
Summary
Drove airtime sales performance and built strong customer relationships through effective use of technology and proactive engagement.
Highlights
Consistently exceeded sales targets, achieving daily returns exceeding #100,000 NGN and contributing significantly to overall revenue growth.
Cultivated strong customer relationships, resulting in a high customer satisfaction rating and fostering repeat business.
Destiny Group of Schools
|Class Teacher
Otuocha, Anambra
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Full-time
Summary
Fostered student engagement and academic growth through teaching and personalized support.
Highlights
Implemented innovative teaching methodologies, enhancing student engagement and improving academic performance.
Provided tailored individual support to students, effectively addressing diverse learning needs and fostering academic success.
Education
AltSchool Africa
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Virtual
Diploma
Courses
Data Analysis
Nnamdi Azikiwe University
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Physical
Bachelors
Grade: 3.77
Courses
Computer Science
Nnamdi Azikiwe University
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Physical
Pre-Degree
Grade: 280/400
Skills
MS Office Suite
Word, Excel.
SQL Programming
Database Management, Data Querying.
Operating Systems
Windows, Linux (Basic).
Communication
Interpersonal Skills, Customer Engagement.
Teamwork
Collaboration, Mentoring, Leadership.
Adaptability
Motivation, Learning Agility.
Hardware & Network Troubleshooting
IT Support, Network Security, Data Backups.
Problem-Solving
Issue Resolution, Strategic Thinking.