About

Highly organized and results-driven professional with over two years of clerical and specialized virtual assistant experience, demonstrating expertise in procurement, material planning, and administrative support. Proven ability to optimize operational workflows, manage high-volume communications, and leverage technology like SAP and Excel to drive efficiency and accountability. Seeking to apply strong analytical, communication, and problem-solving skills to a challenging role in a dynamic organization.

Work

AB InBev
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Virtual Assistant – Procurement & Material Planning

Remote, Nigeria

Summary

Provides dedicated virtual support to Material Planning staff at AB InBev, a global brewery, by managing procurement processes and ensuring timely material movement across four Nigerian production plants.

Highlights

Generated and processed Purchase Requisition (PR) numbers in SAP for both local and international imports, supporting operations across four Nigerian production plants.

Created Purchase Order (PO) and Stock Transport Order (STO) numbers following PR approvals, ensuring procurement accuracy and timely material movement.

Utilized MIBEC PFI numbers to initiate procurement requests and documentation for key suppliers including MUBEX, JOF, and African Access.

Maintained a structured Excel-based PO Tracker to monitor and update procurement records, enhancing efficiency and accountability of material planning.

Managed Outlook communications for new procurement instructions and follow-up actions, ensuring seamless coordination with supervising personnel.

Opolo Global Innovation Hub
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Office Assistant

Osogbo, Osun State, Nigeria

Summary

Managed comprehensive administrative and clerical operations, ensuring efficient office functionality and superior visitor experience for a global innovation hub.

Highlights

Registered an average of 8-10 visitors daily, including guests and contractors, ensuring smooth access control and professional welcome.

Maintained organized electronic and hard copy office files, enhancing reliable reference and data retrieval efficiency.

Oversaw daily office operations and equipment maintenance, ensuring continuous functionality and minimal disruption.

Screened high-volume internal and external communications, including calls and emails, to prioritize and direct inquiries effectively.

Managed inventory of office supplies valued at over ₦10 million, ensuring timely reordering and availability for operational needs.

National Youth Service Corp
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Volunteer Youth Worker

Ede, Osun State, Nigeria

Summary

Led a COVID-19 vanguard team and enforced safety protocols for over 1800 corps members, promoting public health compliance and environmental cleanliness.

Highlights

Led a 10-member COVID-19 vanguard team, ensuring active duty and compliance with safety protocols.

Ensured over 1800 corps members consistently wore face masks and adhered to COVID-19 safety rules within the campground.

Initiated and oversaw the increase in nose mask usage among corps members and the addition of waste bins, significantly improving camp ground cleanliness and safety.

Chukwuemeka Odumegwu Ojukwu University
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Student Union Government Legislative Arm

Igbariam, Anambra, Nigeria

Summary

Represented over 3000 students from the faculty of social sciences within the student union legislative body, contributing to budgetary reviews and legislative processes.

Highlights

Represented over 3,000 social science students within the Student Union Government legislative arm, advocating for student interests.

Reviewed and presented the faculty's budget at the SUG level, demonstrating financial oversight and analytical skills.

Gained valuable insights into governance and policy by attending sittings at the Anambra State House of Assembly.

Bin Binary Technologies
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Cyber Cafe Assistant

Ajah, Lagos, Nigeria

Summary

Managed daily operations of a fast-paced cyber café with over eight computer stations, ensuring seamless customer service, financial transactions, and technical support.

Highlights

Resolved guest complaints promptly and professionally, enhancing customer satisfaction and notifying management of critical concerns.

Processed cash and card payments efficiently, minimizing customer waiting times and maintaining accurate financial records.

Enabled accurate business performance tracking by creating and maintaining detailed operational records using Microsoft Word and Excel.

Optimized customer experience by providing essential computer assistance, including printing and scanning support, to facilitate user needs.

Prevented service disruptions by proactively verifying computer functionality and promptly reporting repair needs, ensuring continuous operation of over eight computer stations.

Education

Chukwuemeka Odumegwu Ojukwu University
Igbariam, Anambra, Nigeria

Bachelor of Science

Economics

Grade: Second Class Upper Division

Languages

English
French
Igbo
Yoruba

Certificates

Customer Relation Management

Issued By

SideHustle Internship

Front-end Software Development

Issued By

SideHustle Internship

Membership Certificate, Policy Analysis And Research Congress

Issued By

Policy Analysis And Research Congress

Skills

Office Productivity & Administration

Microsoft Office Suite, Microsoft Word, Microsoft Excel, Outlook, Presentations, Office Administration, Recordkeeping, Data Entry, Meeting Minutes, Letter Writing.

Procurement & Supply Chain Support

SAP, Purchase Requisition (PR), Purchase Order (PO), Stock Transport Orders (STO), Material Planning, Supplier Management, Procurement Tracking, Inventory Management.

Communication & Client Relations

Verbal Communication, Written Communication, Customer Service, Client Relations, Visitor Management, High-Volume Communication, Complaint Resolution.

Data Management & Analysis

Data Output, Report Analysis, Performance Tracking, Data Retrieval, Excel Spreadsheets.

Operational Efficiency & Support

Process Improvement, Workflow Optimization, Problem-Solving, Adaptability, Equipment Maintenance, Task Prioritization, Time Management.

Technical Aptitude

Computer Literacy, New Software Adaptation, Technical Support, System Functionality Verification, Front-end Software Development (Internship).