Project-focused Product and Implementation Manager with 3 years of experience leading digital channel integrations and managing cross-functional delivery in banking and FMCG. Currently overseeing USSD and SMS banking projects for over 11 million users at UBA, ensuring alignment with business goals, regulatory compliance, and customer satisfaction. Skilled in managing change requests, coordinating with developers, QA, and designers, and ensuring delivery within scope, time, and budget. Adept at requirement documentation, stakeholder management, and performance reporting using data-driven insights and agile frameworks.
Project & Product Manager
Marina, Lagos, Nigeria
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Summary
Led product strategy and delivery for USSD and SMS banking services, serving over 11 million customers and driving significant revenue growth and user engagement.
Highlights
Managed integration projects with fintech partners, aggregators, and internal systems, overseeing API deployment and channel service rollouts to ensure smooth delivery and performance.
Coordinated end-to-end project execution by developing detailed plans, allocating resources effectively, and monitoring progress across all implementation phases.
Organised and led kickoff meetings with internal teams and vendors to establish clear objectives, defined deliverables, and aligned timelines for successful project execution.
Collaborated with developers, QA, and designers to define project scope, address blockers promptly, and ensure timely delivery of key milestones.
Identified and implemented process improvements that streamlined workflows, increased delivery speed, and reduced project turnaround time.
Associate Project and Procurement Manager
Ikeja, Lagos, Nigeria
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Summary
Managed procurement operations and supply chain performance, optimizing costs and contributing to strategic product development initiatives for a leading FMCG company.
Highlights
Reduced demurrage costs by 35% through the design and maintenance of a real-time dashboard that proactively tracked shipment schedules and flagged potential delays.
Contributed to A/B testing for product packaging tailored for the mother-and-child segment, providing data-driven insights that informed optimal variant selection.
Supported the early-stage execution of the Tin-to-Jar packaging transition, ensuring alignment of production, inventory, and go-to-market timelines.
Participated in negotiations with local and international suppliers, contributing to improved pricing terms and optimized delivery schedules.
Worked closely with the Country Head of Procurement to manage inbound shipments, vendor relationships, and supply chain performance across Nigeria
Bachelor of Engineering
Electrical Engineering (Power and Machines)
Professional Certificate
Data Analytics
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Diploma
Product Management
Issued By
Asana
Issued By
Pendo
Issued By
Project Management Institute (LL)
Issued By
Project Management Institute (LL)
Project Management, Feature Prioritization, Roadmapping, Product Strategy, Go-To-Market Strategies, User Stories, Sprint Planning, Backlog Grooming, Product Development Workflow.
Data Analytics, SQL, Excel, Product Analytics, Market Analysis and Research.
USSD, Mobile Channels, Digital Payments, Fintech Integrations.
Figma, Miro, Asana, Jira, PowerPoint.
Business Strategy, Strategic Planning, Sales & Marketing, Vendor Management, Supply Chain Performance, Procurement, Negotiation, Cost Savings.
User Research, A/B Testing, Customer Journey Mapping, Problem Solving, Design Thinking.
Cross-functional Collaboration, Stakeholder Management.
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Summary
Leading the development of the 919 USSD Auto Top-Up service, enabling customers to set threshold balances and automatic top-up amounts, aimed at improving convenience, boosting engagement, and reducing service interruptions.
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Summary
Introduced an improved authentication step for ₦20,000+ transactions. Increased transaction volume by 10% and strengthened security compliance.
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Summary
Managed the end-to-end rollout of the USSD airtime and data purchase service, enabling customers to borrow airtime or data and repay later. Achieved a 5% revenue lift and strong adoption within 60 days of launch.
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Summary
Redesigned the main menu experience using analytics-driven insights, boosting transaction revenue by 30% and improving user engagement by 20%.