CHUKWUDUBEM CYNTHIA CHINASA

Finance and Investment Professional
Surulere, NG.

About

Detail-oriented and analytical finance professional with a robust background in financial analysis, equity research, and customer retention. Proven ability to conduct comprehensive financial analyses, build intricate financial models, and deliver actionable investment recommendations that drive strategic decisions and sustainable growth.

Work

Nigerian Capital Development Fund
|

Business and Investment Analyst

Lagos, Lagos, Nigeria

Summary

Currently serving as a Business and Investment Analyst, driving strategic financial decisions and supporting socio-economic development through comprehensive market research and financial modeling.

Highlights

Conduct comprehensive market research, feasibility studies, and due diligence to inform strategic investment decisions and enhance portfolio performance.

Develop robust business strategies for sustainable impact investments, aligning financial goals with broader socio-economic development initiatives.

Collaborate cross-functionally with diverse teams to enhance operational efficiency and foster organizational growth.

Provide critical governance oversight and strategic insights, ensuring compliance and optimizing decision-making processes for key stakeholders.

Prepare detailed financial reports, impactful presentations, and advanced financial models to support informed decision-making for internal and external stakeholders.

Investment One Financial Services
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Equity Research Intern

Lagos, Lagos, Nigeria

Summary

Contributed to investment decision-making by conducting in-depth equity research, financial modeling, and market analysis for a diverse client base.

Highlights

Authored and presented comprehensive research reports, projections, and investment recommendations (BUY/SELL/HOLD) that informed client portfolios and strategic decisions.

Built and rigorously analyzed complex financial models and company statements, supporting accurate valuations and investment insights.

Conducted detailed valuations utilizing Discounted Cash Flow (DCF), comparable company analysis, and precedent transactions to assess investment opportunities.

Monitored and synthesized critical news, earnings, and market updates for the research team, enhancing timely investment responses.

Collaborated effectively with senior analysts on research projects and contributed valuable insights in team discussions, leading to improved analytical outcomes.

Swift Networks Limited
|

Customer Retention Specialist (NYSC)

Lagos, Lagos, Nigeria

Summary

Managed customer relations and retention initiatives, resolving complex issues and negotiating renewals to enhance customer satisfaction and business continuity.

Highlights

Managed a high volume of inbound calls, successfully retaining customers by effectively addressing their needs and resolving issues.

Referred and tracked unresolved customer issues to relevant departments, ensuring timely resolution and improving customer satisfaction rates.

Built and maintained strong customer relationships through proactive communication, leading to enhanced trust and loyalty.

Provided accurate information, troubleshooting support, and resolved complaints efficiently, contributing to positive customer experiences.

Negotiated contract renewals to retain valuable business, directly contributing to revenue preservation and customer base stability.

Education

University of Nigeria Nsukka
Nsukka, Enugu, Nigeria

BSc

Banking and Finance

Grade: CGPA 4.26/5.0

Awards

Letter of Recommendation for Good Character

Awarded By

MacNel Consult Ltd

Received a strong letter of recommendation recognizing exceptional character and professionalism during tenure at MacNel Consult Ltd, Abuja FCT.

Certificate of Merit for Outstanding Academic Performance

Awarded By

Federal Government Girls' College Onitsha

Awarded for outstanding academic performance at Federal Government Girls' College Onitsha, Anambra State, demonstrating early academic excellence.

Certificates

Google Digital Skills for Africa

Issued By

Google

VC4 Africa Startup Academy

Issued By

VC4Africa

FMDO Academy

Issued By

FMDO Academy

Computer Certification
Financial Modelling and Valuation Analyst (FMVA)

Issued By

Corporate Finance Institute (CFI)

Confidence Consults Certification in Banking and Finance

Issued By

Confidence Consults

Leadership and Entrepreneurship Certification
Human Resource Management Associate (HRMA) Training
Jobberman Soft Skill Certification

Issued By

Jobberman

Skills

Financial Analysis

Financial Modeling, Valuation, Equity Research, Due Diligence, Investment Analysis, Market Research, Forecasting, Budgeting.

Business Strategy

Strategic Planning, Business Development, Impact Investments, Socio-Economic Development.

Data Analysis

Economic Analysis, Industry Analysis, Market Trend Analysis, Data Gathering, Data Interpretation.

Reporting & Presentation

Financial Reporting, Stakeholder Communication, Presentations, Investment Recommendations, Report Writing.

Customer Relations

Customer Retention, Customer Service, Complaint Resolution, Negotiation, Relationship Building.

Soft Skills

Problem-Solving, Communication, Interpersonal Skills, Teamwork, Time Management, Attention to Detail, Organizational Skills, Emotional Intelligence, Multi-tasking.

Software & Tools

Microsoft Office Suite, Excel, PowerPoint, Word, Financial Software.

Interests

Personal Development
Learning New Things
Reading
Graphics Designing