CYNTHIA DAVID

CYNTHIA DAVID

Director of Global Business Development
Bengaluru, IN.

About

A seasoned Global Sales Director and International MBA holder with 15+ years of experience, I specialize in scaling operations for Fortune 500 leaders like PepsiCo and high-growth firms like Vserve. My expertise lies at the intersection of Global Sales Strategy, SCM Insights, and Financial Narrative Design, having consistently delivered performance gains of over 200% across US, EMEA, and APAC markets.

Beyond the boardroom, I host the SCM Insights podcast, where I bridge the gap between operational logistics and executive growth. I am dedicated to building high-performance cultures and driving sustainable market expansion on a global scale.

Work

Vserve E-Business Solutions
|

Director of Global Business Development

Bangalore, India, India

Summary

Currently leading global business development initiatives, I architect end-to-end market penetration strategies across US, Europe, and Asia, driving significant revenue growth and operational scaling.

Highlights

Architected end-to-end market penetration strategies for the US, Europe, and Asia, resulting in a 35% year-over-year revenue increase.

Exceeded quarterly sales targets by 112% consistently through optimized inbound/outbound sales lifecycles and CRM frameworks.

Cultivated a high-value portfolio of 100+ global accounts, achieving an 82% quarterly retention rate via strategic account management.

Leveraged SCM insights to advise the CEO on operational scaling and cross-functional marketing strategies for new customer acquisition.

Marquee Equity
|

Senior Sales Manager

New Delhi, India, India

Summary

Managed strategic sales and investor relations, facilitating successful funding rounds and driving significant client base and revenue growth for global startups.

Highlights

Facilitated 70 successful funding rounds by connecting global startups with strategic investors across the Middle East, Asia, and the US.

Achieved 68% monthly growth in the client base by consulting on complex financial narratives and capital-raising documentation.

Surpassed revenue targets by 118% through high-ticket relationship management and rigorous pipeline engineering.

Managed end-to-end data rooms and investor communications, ensuring seamless due diligence and closing processes.

Kaseya
|

Inside Sales Manager

Bangalore, India, India

Summary

Drove significant sales pipeline expansion and market share growth for SaaS solutions by acquiring new enterprise clients and optimizing sales processes.

Highlights

Increased the sales pipeline by 89%, successfully acquiring 50+ new enterprise clients within a 9-month period.

Expanded US market share by 18%, generating $30,000 in monthly recurring revenue through targeted outreach.

Implemented new sales training modules that reduced the sales cycle time and improved lead conversion efficiency.

Collaborated with technical teams to ensure product-market fit for various international SaaS deployments.

PepsiCo. Beverages
|

District Sales Manager

Massillion, OH, US

Summary

Led and motivated a high-performing team of 100+ frontline employees, driving 208% business performance improvement and significant revenue growth.

Highlights

Led and motivated a high-performing team of 100+ frontline employees, driving a 208% improvement in overall business performance.

Executed national marketing and merchandising initiatives that increased brand performance by 200% and awareness by 120%.

Achieved 95% revenue growth and 90% customer satisfaction scores through rigorous resource allocation and P&L oversight.

Pioneered a 'Market-First' strategy that optimized product assortment and captured significant market share from competitors.

PepsiCo. Beverages
|

Merchandiser Manager

Mansfield, OH, US

Summary

Improved gross margins and reduced inventory issues through advanced data analysis, new control systems, and effective team management.

Highlights

Improved gross margins by 80% through advanced data analysis of consumer purchasing patterns and product placement.

Reduced inventory stockouts by 40% and excess inventory by 80% per month via new inventory control systems.

Managed a regional team of merchandisers to ensure 100% compliance with corporate display and safety standards.

Developed and presented regional performance reports to senior leadership, identifying key growth opportunities in the Ohio market.

PepsiCo. Beverages
|

Associate Sales Manager

Pittsburgh, PA, US

Summary

Architected strategic account plans, captured significant revenue increases, and engineered a retention framework to enhance customer satisfaction and reduce churn.

Highlights

Architected strategic account plans that enhanced customer satisfaction by 20% through proactive issue resolution and personalized service architecture.

Captured a 15% revenue increase by identifying and capitalizing on high-value cross-selling and upselling opportunities within the regional portfolio.

Engineered a retention framework that reduced customer churn by 10% through advanced relationship management and systematic communication.

Increased efficiency by 12% by automating account protocols and optimizing resource allocation.

Leaffilter Gutter Protection
|

Inbound Pre-Sales Floor Trainer

Akron, OH, US

Summary

Developed and delivered sales training programs, significantly increasing new hire productivity, average deal size, and monthly sales revenue.

Highlights

Developed a comprehensive executive-led sales training program that increased new hire productivity by 25% within the first 90 days.

Facilitated weekly high-stakes coaching sessions, resulting in a 15% improvement in average deal size over a 6-month period.

Directed a team of 10 sales representatives, driving a 20% increase in monthly sales revenue through performance-based leadership.

Designed customized sales training materials that reduced the average sales cycle time by 10% while elevating customer satisfaction scores.

National Enterprise Systems
|

Debt Collections Specialist

Solon, OH, US

Summary

Consistently surpassed performance quotas and drove significant bottom-line revenue growth by managing high-volume accounts receivable and negotiating repayment frameworks.

Highlights

Consistently surpassed performance quotas by $500,000 annually, driving significant bottom-line revenue growth for the organization.

Managed high-volume accounts receivable strategies while maintaining 100% compliance with federal and state Fair Debt Collection Practices.

Orchestrated full-balance repayment frameworks that increased monthly collections by $60,000 through advanced negotiation techniques.

Accelerated market penetration by acquiring 100+ new accounts per quarter, significantly expanding the enterprise client base.

The Landyman Inc.
|

Sales & Advertising Designer

Twinsburgh, OH, US

Summary

Directed comprehensive sales and promotional campaigns, formulated multi-channel marketing plans, and mentored sales representatives to drive significant revenue surges and secure long-term client partnerships.

Highlights

Directed comprehensive sales and promotional campaigns that integrated creative advertising with aggressive outreach, driving a 35% revenue surge within a six-month window.

Formulated and executed multi-channel marketing plans that elevated brand authority by 20% and significantly boosted digital engagement through high-impact visual storytelling.

Mentored 10 sales representatives to achieve a 25% increase in conversions via strategic coaching.

Secured long-term partnerships with high-net-worth clients worth over $30,000 in monthly revenue.

Languages

English

Native

Hindi

Native

Urdu

Fluent

Tamil

Fluent

Punjabi

Proficient

Education

Capella University
United States of America

Master of Business Administration (M.B.A.)

International Business

Cleveland State University
United States of America

Bachelor of Business Administration (B.B.A.)

International Marketing

Cuyahoga Community College
United States of America

Associate of Applied Business (A.A.B.)

Web & Interactive Media

Skills

Business Development & Strategy

Revenue Growth, Market Expansion, Strategic Planning, P&L Management, Global Operations, Pipeline Engineering, Revenue Intelligence, E-commerce Management.

Leadership & Management

Team Leadership, Performance Coaching, Negotiation Excellence, Stakeholder Alignment.

Sales & Tech Systems

CRM Mastery, Salesforce, HubSpot, Sales Automation, ERP Systems, SaaS Architecture, Cloud Collaboration.

Data & Financial Analysis

Data Analytics, Tableau, PowerBI, Financial Modeling.