DAMILOLA ADEBAYO

IT Infrastructure & Service Delivery Professional
Ajah, NG.

About

Highly motivated IT professional with a strong background in IT infrastructure, network administration, and service delivery, adept at optimizing system performance and ensuring seamless operational continuity. Proven ability to manage complex IT projects, enhance cybersecurity protocols, and deliver comprehensive technical support, driving organizational efficiency and user satisfaction. Seeking to leverage expertise in a challenging role that contributes to technological advancement and business success.

Work

CORONATION INSURANCE PLC
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IT INFRASTRUCTURE/NETWORKING/SERVICE DELIVERY

Lagos, Lagos, Nigeria

Summary

Led IT infrastructure, networking, and service delivery operations, ensuring robust system performance and comprehensive user support for Coronation Insurance PLC.

Highlights

Monitored network performance and security, including Sophos Firewall, to maintain 24/7 operational continuity and protect critical data.

Administered Windows Servers and Active Directory, optimizing system functionality and managing user access for enhanced security and efficiency.

Provided extensive IT support, resolving Windows troubleshooting issues, managing Office 365, and offering remote assistance to offsite staff, improving productivity across the organization.

Ensured uninterrupted access to IT resources for all organizational members, managing IT equipment accountability and implementing necessary improvement activities.

Performed computer hardware repair/replacement and software installation/configuration, minimizing downtime and ensuring optimal system performance.

MINISTRY OF AGRICULTURE ILORIN
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TEAM LEAD OF INFORMATION TECHNOLOGY (NYSC)

Ilorin, Kwara, Nigeria

Summary

Led IT operations and support as a Team Lead during National Youth Service, ensuring reliable network and computer functionality for the Ministry of Agriculture.

Highlights

Managed and protected servers and computers, implementing robust network security measures to safeguard sensitive agricultural data.

Provided comprehensive end-user support and performed network configuration, ensuring seamless IT operations for ministry staff.

Executed computer management tasks, including software installation, hardware replacement, and system resetting, maintaining optimal performance of IT assets.

EMIGREATHILLS
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PROJECT MANAGER (TELECOMMUNICATIONS)

Nigeria

Summary

Coordinated and managed telecommunications projects, ensuring timely and functional site deliveries for Emigreathills.

Highlights

Assigned tasks and coordinated project activities across team members, facilitating the successful execution of telecommunications projects.

Ensured project delivery on schedule, consistently meeting deadlines for telecoms site activations and functionality.

Maintained full functionality of all assigned telecoms sites, proactively addressing issues to prevent outages and ensure uninterrupted service.

GLOBALSTAR INNOVATIVE INFORMATION TECHNOLOGY
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INSTRUCTOR

Ajah, Lagos, Nigeria

Summary

Instructed students in cybersecurity, Microsoft Word, and CompTIA S+, and provided technical solutions at Globalstar Innovative Information Technology.

Highlights

Delivered comprehensive training in cybersecurity concepts and practices to new students, enhancing their foundational knowledge.

Taught essential software skills, including Microsoft Word and CompTIA S+, preparing students for industry certifications and practical applications.

Provided hands-on instruction in software installation and effectively identified/resolved hardware and software problems, improving student technical proficiency.

GRABSINFO
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CONTENT MANAGER/CREATOR

Ajah, Lagos, Nigeria

Summary

Developed and implemented advertising and merchandising strategies and managed content creation to enhance website impact and identify market opportunities for Grabsinfo.

Highlights

Planned and executed advertising and merchandising strategies, significantly increasing website traffic and engagement.

Identified new marketing opportunities by analyzing competitor strengths and weaknesses, contributing to strategic business growth.

Collaborated with advertising brands to create and distribute compelling content, expanding market reach and brand visibility.

MobilExcetera
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CONTENT MANAGER/IT INTERN

Ikeja, Lagos, Nigeria

Summary

Managed digital content and provided IT support, enhancing user experience and operational efficiency for MobilExcetera.

Highlights

Gathered and edited news content for the news portal, ensuring timely and engaging updates for users.

Managed the upload of cinema showtimes and music for streaming, optimizing content availability and user access.

Provided HTML/PHP/BACK END SUPPORT and effectively organized customer requests, ensuring smooth application functionality and user satisfaction.

Education

BELLS UNIVERSITY OF TECHNOLOGY
Ogun State, Nigeria

Bachelor of Technology (B.Tech.)

Computer Science

MILLBANKHALL SECONDARY SCHOOL
Ojo, Lagos, Nigeria

High School Diploma

Certificates

3Million Technical Talent (3MTT) Program - Cyber Security

Issued By

3MTT NIGERIA

Skills

Information Technology Management

Network Monitoring, Network Support, Sophos Firewall, Windows Server Administration, Active Directory, Windows Troubleshooting, Office 365 Administration, Server Monitoring, Remote Support, IT Resource Management, Hardware Repair & Replacement, Software Installation & Configuration, End User Support, IT Equipment Management, Network Security, Computer Management, Domain Services, Computer Hardware Solutions, Windows OS.

Project Management

Project Coordination, Task Assignment, Site Delivery, Timeline Management, Project Management (general).

Cybersecurity

Network Security, Sophos Firewall Support, Cybersecurity Training, Cybersecurity (general).

Software & Productivity Tools

Microsoft Word, Excel, Office Tools, ERP, HTML/CSS, Software Solution.

Digital Marketing & Content Creation

Digital Marketing, Content Management, Blogging, Advertising & Merchandising Strategies, Marketing Opportunity Identification, Content Distribution, News Editing, Application Content Upload, Content Creator.

Soft Skills

Exceptional Communication, Interpersonal Negotiation, Analytical Abilities, Presentation Skills, Human Relations, Team Player, Problem Solving.

Emerging Technologies

Artificial Intelligence.

Interests

Reading
Sports
Travelling
History