About
Results-driven Human Resources Manager with 4+ years of expertise in talent acquisition, employee relations, and organizational development, consistently delivering innovative solutions to complex HR challenges. Proven track record of significantly improving employee engagement, reducing turnover by 45%, and boosting productivity. Adept at building strong stakeholder relationships and leading initiatives that optimize HR functions and drive organizational success.
Work
N/A, Ekiti State, Nigeria
→
Summary
Managed end-to-end payroll operations for over 100 employees, ensuring compliance, accuracy, and efficiency in all payroll and benefits administration.
Highlights
Developed and implemented a new payroll system from scratch, ensuring accurate and up-to-date records for over 100 employees.
Supported successful internal and external audits, maintaining full compliance with payroll regulations and company policies.
Analyzed payroll data to identify trends and discrepancies, informing strategic improvements in payroll processes.
Ensured strict compliance with all federal, state, and local tax laws, regulations, and reporting requirements for payroll.
Administered comprehensive employee benefits, including pension and NHS, for all personnel.
N/A, Ekiti State, Nigeria
→
Summary
Spearheaded HR operations, including full-cycle recruitment, employee relations, and conflict resolution, significantly improving retention and overall organizational health.
Highlights
Managed full-cycle recruitment across multiple departments, increasing employee retention by 45%.
Reduced reported employee conflict incidents by 50% through the implementation of new conflict resolution strategies.
Provided critical support and training to managers on individual employee performance improvement plans.
Drove key HR initiatives aligned with management directives to enhance organizational effectiveness.
Collaborated with payroll and benefits administrators to ensure accurate and organized maintenance of all employee records.
N/A, Ekiti State, Nigeria
→
Summary
Managed accounts receivable and debt recovery, optimizing collection processes and resolving complex billing and customer credit issues.
Highlights
Monitored accounts for outstanding debts, conducting in-depth historical data analysis for accurate billing and recovery.
Proactively contacted clients to address overdue payments and facilitate timely resolution.
Implemented strategic actions to accelerate debt repayment, contributing to improved cash flow.
Processed payments and refunds accurately, resolving complex billing and customer credit issues efficiently.
N/A, Ekiti State, Nigeria
→
Summary
Managed debtor accounts, negotiated payment plans, and handled customer communications to facilitate the recovery of outstanding funds.
Highlights
Reviewed and managed the company's comprehensive debtor list, ensuring accurate tracking of outstanding balances.
Initiated contact with customers to inform them of overdue bills and secure payment commitments.
Advised customers on flexible payment options and methods, facilitating debt resolution.
Successfully negotiated and established suitable payment plans with customers to recover funds.
Prepared detailed customer financial statements for banking and state credit department reporting.
N/A, Ekiti State, Nigeria
→
Summary
Contributed to public health initiatives by developing and implementing programs focused on environmental protection, reproductive health, and community well-being.
Highlights
Developed and implemented reproductive health programs aimed at reducing infant mortality and disease.
Designed and launched nutrition programs in schools, promoting healthy eating habits among children.
Educated community members on the risks of drug and alcohol abuse, contributing to addiction prevention.
Facilitated access to quality healthcare services for underserved distant communities.
Implemented and monitored safety standards within organizations to enhance worker protection.
Skills
HR Management
Full Cycle Recruitment, Onboarding, Compensation Structuring, Training & Performance Management, Regulatory Compliance, Employee Relations, Talent Acquisition, Organizational Development, Conflict Resolution, Stakeholder Management.
Payroll Management
Payroll Coordination, Payroll Processing, Benefits Administration, Tax Compliance, Audit Support, Payroll System Implementation.
Business Operations
Company Organization, Quality Assurance, Calendar Management, Time Management, Problem Solving, Contract Negotiation, Data Analysis.
Debt Collection & Financial Recovery
Accounts Receivable, Debt Recovery, Billing Resolution, Payment Negotiation, Customer Credit Issues, Historical Data Analysis.
Public Health & Community Programs
Program Development, Community Engagement, Health Education, Nutrition Programs, Safety Standards Implementation, Access to Healthcare.
Software & Tools
Microsoft Office Suite, Payroll Systems, HRIS, Data Management Systems.
Communication
Written Communication, Verbal Communication, Customer Service, Negotiation, Typing (90 WPM).