Daniela Montanez Daza

Led the end-to-end redesign of Amplock's website, significantly improving navigation, content structure, and product findability for a seamless shopping experience.

Created engaging email templates for prominent brands like Moment Factory and Prime Vape, enhancing brand consistency and driving user engagement.

Improved UX and usability for various companies, including Ranch Branch, by refining interactions and optimizing design workflows to deliver superior user experiences.

Designed visually compelling and user-friendly Spotify websites for Canadian brands, ensuring alignment with industry UX/UI standards.

Increased Verizon's net sales by 17% through the redesign of their digital support hub, simplifying navigation and enhancing self-service options.

Developed a Digital Concierge experience, reducing handled live chats by 4% and streamlining customer support interactions to alleviate representative workload.

Conducted in-depth user research and usability testing, identifying critical pain points and iterating on designs to optimize user flows and improve engagement.

Led UX strategy presentations and stakeholder reviews, ensuring alignment between user needs, business objectives, and design execution.

Proposed and implemented design optimizations across the organization, enhancing file delivery efficiency and fostering engagement for internal and external teams.

Led critical UX/UI initiatives for large-scale public sector projects, ensuring enhanced accessibility and ease of use across diverse platforms, including TV.

Created comprehensive sitemaps, user flows, and high-fidelity prototypes, significantly improving content organization, navigation, and overall user experiences for 5 distinct brands and their digital properties.

Developed detailed documentation and design specifications, enabling efficient collaboration and seamless handoff with cross-functional development teams.

Advocated for and implemented user-centered design principles, conducting extensive usability testing and user interviews to refine and enhance digital experiences for RTVC's internal brands.

Designed user-centered experiences for multiple Google projects, significantly enhancing usability and visual appeal across diverse platforms.

Built a comprehensive design system and conducted an audit that streamlined workflows, improving efficiency and consistency across Google's design processes.

Collaborated with designers and project managers to develop visually appealing and functional experiences, tailored to Google's evolving needs and future-focused experimental projects.

Conducted extensive primary and secondary research to identify user needs and opportunities, driving informed and data-backed design decisions.

Presented and effectively communicated complex design strategies and project outcomes to clients and over 100 Google stakeholders, ensuring alignment and project success.