AMEH DANIEL OJONUGWA
Electrical Engineer | Science Educator | Customer Service Professional
16 Oguntokun Street olodi apapa, Lagos, NG.About
Highly organized and performance-driven professional with a proven track record in electrical engineering, science education, and customer service. Adept at administrative procedures, quality control, and business management. Possesses a methodical, customer-focused approach, excelling in problem-solving, team collaboration, and consistently exceeding goals. Eager to leverage diverse expertise to drive optimal service delivery and adapt to evolving business needs.
Work
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Summary
Responsible for the design, installation, and maintenance of electrical systems for various applications.
Highlights
Successfully built and installed diverse electrical panels, ensuring adherence to industry standards and safety protocols.
Performed comprehensive maintenance on electrical systems, optimizing performance and extending equipment lifespan.
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Summary
Led the science department, overseeing laboratory experiments and contributing to community development initiatives.
Highlights
Achieved a 70% pass rate among students in Physics, Chemistry, and Mathematics through effective academic guidance and lecture delivery.
Facilitated university admissions for a significant number of students, guiding them through the application process.
Managed and conducted all Physics and Chemistry practicals, ensuring a conducive and resourceful learning environment.
Provided academic directives aligned with the syllabus, enhancing curriculum comprehension and student engagement.
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Summary
Provided comprehensive customer service and administrative support in a fast-paced banking environment.
Highlights
Delivered consistent, high-quality customer service, addressing inquiries and ensuring client satisfaction.
Enhanced departmental productivity by efficiently supporting superior officers with document photocopying and scanning tasks.
Streamlined the filing of customer transactions and requests, improving record-keeping accuracy and retrieval efficiency.
Cultivated a customer-friendly environment, significantly improving client experience and engagement.
Developed and implemented improved methods for filing customer account opening packages, boosting operational efficiency.
Skills
Technical Skills
Electrical Panel Building, Electrical Installation, Electrical Maintenance.
Office Productivity
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Publisher, Microsoft PowerPoint, Paint, Corel Draw.
Education & Training
Academic Guidance, Lecture Delivery, Curriculum Development, Laboratory Management, Science Education.
Customer Service
Customer Relationship Management, Client Satisfaction, Inquiry Resolution.
Administrative Support
Administrative Procedures, Document Management, Filing Systems, Quality Control, e-Marketing, Problem Solving, Team Collaboration.
Interests
Reading
Fictional Books, Historical Books.
Recreation
Playing Football, Watching Investigative Movies.
References
Dr D.O Ogah
Assistant Lecturer (Applied Physics), Kogi State University, Tel: 08090751436
Barr. Joseph Ameh
Federal High Court Abuja, Tel: 07067163179