David L. Cheatham

Senior IT & Operations Executive
5016 Timber Park Drive, 75028, Flower Mound, US.

About

Highly accomplished Senior IT and Operations Executive with over 25 years of experience driving business transformation, optimizing operational efficiency, and delivering high-impact e-commerce and ERP solutions. Proven leader in managing complex IT infrastructures, enhancing cybersecurity, and spearheading strategic projects that consistently reduce costs, increase productivity, and improve system reliability across diverse industries.

Work

OurConsulting
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Principal Consultant

Flower Mound, TX, US

Summary

Led strategic IT and operational consulting engagements, driving system transitions, enhancing data management, and optimizing e-commerce platforms for diverse clients.

Highlights

Directed end-to-end Rhythm Portal transition from Storefront, automating catalog configuration and product data display for enhanced e-commerce functionality.

Managed SSL configurations to seamlessly integrate provider-based systems with Infor products, ensuring secure and efficient data exchange.

Implemented and configured Product Information Management (PIM) systems, automating image management and integrating Trimble data for enriched content.

Automated CSD Product implementation, establishing Trimble as the System of Record for Infor products, normalizing data to reduce future issues and streamline operations.

Optimized product pricing and unit loading processes, retaining historical comparisons and maximizing sales opportunities through default unit assignments.

Customized ION to reduce traffic and synchronize Infor products, transforming JSON content for SQL Server Data Warehouse integration, improving data accessibility and performance.

Developed and managed a SQL Data Warehouse for Product Management, enabling real-time transformation of Trimble data to Infor CSD System of Record exports, including price service, comparator, images, and enriched content.

Infor
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Senior Consultant, Professional Services

Dallas, TX, US

Summary

Provided senior business consulting for Infor's eCommerce team, specializing in security, PCI compliance, and large-scale e-commerce implementations for over 100 customer accounts.

Highlights

Ensured Payment Card Industry (PCI) Data Security Standard Compliance for over 100 customer accounts, successfully passing PCI Audit scans and enhancing data security.

Managed project implementations for new and upgrade e-commerce deployments (B2C/B2B) across over 100 customer accounts, covering design, scope, solution architecture, and ERP/SQL integration.

Implemented daily automation of product content updates, significantly reducing manual hours required for product subject matter maintenance.

Designed and enhanced B2B Punch-Out solutions (Ariba cXML, XML, Oracle OCI), developing strategies for vertical and lateral industries to meet diverse customer specifications.

Achieved high rates of customer success through expert deployment strategies and technical consultation in E-Commerce environments.

The Reynolds Company
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Director of Information and Technology

Dallas, TX, US

Summary

Directed IT and Operations for a $300M+ company across 18 locations, leading technological expansion, managing a 10-person team, and driving significant operational efficiencies.

Highlights

Managed IT and Operations for a $300M+ company, expanding corporate network from 2 to 18 locations and 75 to 285 employees through strategic growth initiatives.

Led a 10-person team across Operations and IT, overseeing communications, security, development, ERP, warehouse operations, product file maintenance, pricing, and rebates.

Reduced affected staff by 30% through comprehensive operational requirements analysis, optimizing resource allocation across departments.

Revamped remote network architecture and communications, implementing centralized management and deploying security changes that increased protection of proprietary information.

Designed and implemented high-availability resources, ensuring continuous system access and minimizing downtime across various systems, networks, and client endpoints.

Implemented real-time warehouse logistics across the entire organization, increasing inventory accuracy from 97% to 99.998% and generating over $6M in annual savings.

Reconfigured Product File Maintenance and Pricing & Rebates departments, reducing personnel by 50% in each, resulting in annual savings of $50K per department.

Led a $1.3M enterprise infrastructure migration to a new platform, saving $1M on hardware/OS upgrade costs while doubling storage capacity and reducing report processing time from 24 hours to 20 minutes (98.75% improvement).

Teklogix
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Senior Systems Analyst

Dallas, TX, US

Summary

Provided comprehensive pre-sales, post-sales, and technical support for wireless data collection systems across North America, ensuring seamless integration and performance.

Highlights

Provided extensive pre-sales, post-sales support, and technical analysis for national accounts, including product demonstrations and system diagnostics for wireless data collection.

Defined and configured connectivity requirements for organizations, enabling wireless data collection in LAN and Campus Area Networks.

Configured integration across diverse platforms, including Mainframes, AS/400, Unix/Linux Serial, TCP/IP, Ethernet, and Token Ring.

DataScan Technologies
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Senior Analyst

Dallas, TX, US

Summary

Developed specialized applications for hand-held bar-code scanners and managed in-house IT infrastructure to support real-time systems.

Highlights

Developed applications for hand-held bar-code scanners (Intermec, Telxon, Symbol) and other data collection devices, integrating with DOS and Windows systems.

Managed all in-house IT duties, including network management of Windows NTAS 3.5 Server, MS-Mail, and data shares, ensuring robust system operations.

Provided practical solutions for customer problems and requirements, assisting in sales, surveys, and installations of RF systems.

Revolutionary Systems
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Principal Consultant

Dallas, TX, US

Summary

Founded and led a consulting firm, delivering business solutions, IT services, and custom software development for small to medium-sized businesses.

Highlights

Founded and led a consulting firm, providing comprehensive business solutions, IT services, and custom program development for small/medium businesses.

Developed specialized data collection software and custom applications in various languages, including a pneumatic delivery system and a Hazardous Material Management database.

Successfully recovered failed software migrations (Assembly to C) and Excel Project Management Reporting for a national home builder.

Contributed to a project team implementing robotics automation in C for unmanned material movement in warehouse environments.

Skills

Compliance & Security

PCI Data Security Standard, Security Protocols, Access Control, Data Isolation.

IT Strategy & Management

IT Leadership, Strategic Planning, Network Design, Cybersecurity, Infrastructure Management, Project Management, Vendor Management, System Architecture, Business Continuity, Disaster Recovery, IT Operations, Digital Transformation.

Software & Systems

ERP Systems (Infor), E-commerce Platforms (B2B, B2C), Product Information Management (PIM), SQL Server, Data Warehousing, CRM Systems, Warehouse Management Systems (WMS), Active Directory, Windows NTAS, UNIX/Linux, Mainframes, AS/400.

Data & Integration

EDI, XML, JSON, SQL, Data Migration, Data Normalization, Data Transformation, API Integration, Real-time Data Processing, Reporting, Business Intelligence.

Networking & Hardware

WAN Integration, Voice over IP (VoIP), Wireless Technologies, Routers, Switches, Servers, Firewalls, Thin Client Devices, Load Balancing, Clustered Services, Bar-code Scanners, Data Collection Devices.

Programming & Scripting

C, xBase, Assembly, DOS Scripting.

Business Operations

Operational Reviews, Process Automation, Inventory Management, Logistics, Supply Chain Optimization, Product Management, Pricing Strategy, Rebate Management, Sales Support.