David Valero

Senior Data Scientist | Telecoms Operations Leader | Project Management Executive
Alicante, ES.

About

Highly accomplished ICT professional with over 25 years of international experience across Data Science, Telecoms Operations, and Project Management, specializing in leveraging advanced analytics and AI for strategic business impact. Proven leader in optimizing technical operations, driving complex project delivery across diverse global teams, and pioneering innovative solutions from concept to commercialization. Adept at navigating multicultural environments and committed to continuous learning to deliver high-value outcomes.

Work

Freelance
|

Data Scientist

Alicante, Valencian Community, Spain

Summary

Led data science initiatives for health and medical research projects, applying advanced statistical and machine learning methods to drive impactful scientific discovery.

Highlights

Collaborated with doctors and health sciences researchers to design and execute data-driven research, resulting in the co-authorship of approximately 50 peer-reviewed scientific publications.

Applied sophisticated statistical modeling and machine learning algorithms (e.g., predictive analytics, classification) to complex datasets, extracting critical insights to inform medical understanding and treatment.

Developed and validated analytical methodologies, ensuring data integrity and robust interpretation of findings for various research studies.

IES El Pla
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Secondary School Teacher of Informatics

Alicante, Valencian Community, Spain

Summary

Educated secondary school students on fundamental computing and IT principles, fostering foundational digital literacy and problem-solving skills.

Highlights

Designed and delivered engaging curriculum for students aged 12-16, covering core concepts of computing, programming, and information technology.

Implemented practical, hands-on exercises to enhance student comprehension and application of IT basics, improving technical proficiency for over 100 students.

Managed classroom dynamics and adapted teaching methods to diverse learning styles, ensuring effective knowledge transfer and student engagement.

FEMPA
|

IT and English Teacher (FP DAM)

Alicante, Valencian Community, Spain

Summary

Instructed adult learners in software development, programming languages, and business English, preparing them for professional roles in technology and international business.

Highlights

Taught comprehensive software development and programming courses, including Java, UML, Junit, and Eclipse IDE, to adult students seeking career advancement.

Delivered specialized business English language training, equipping students with essential communication skills for global professional environments.

Developed and adapted curriculum to meet the specific learning objectives of adult vocational students, facilitating practical skill acquisition and career readiness.

Altran España
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Service Delivery Manager

Madrid, Community of Madrid, Spain

Summary

Managed an international team of over 50 consultants, overseeing engineering and operations for Vodafone Group's International Voice Connection (IVC) SIP network.

Highlights

Directed a multinational team of 50+ consultants, ensuring the successful delivery of engineering and operations functions for Vodafone Group's critical IVC SIP network.

Orchestrated complex service delivery initiatives across international borders, optimizing network performance and operational efficiency for a major telecommunications client.

Spearheaded strategic planning and resource allocation for ongoing projects, enhancing service quality and adherence to stringent SLAs.

Swiss Mobility Solutions
|

Head of Operations

Alicante, Valencian Community, Spain

Summary

Led Technical Support and IT teams for a startup, developing and implementing QoE/QoS solutions for mobile operators in the LatAm region.

Highlights

Directed Technical Support and IT teams for a startup specializing in Quality of Experience (QoE) and Quality of Service (QoS) solutions for mobile operators across Latin America.

Implemented robust operational processes and workflows, significantly enhancing service delivery and support capabilities for emerging market solutions.

Recruited and onboarded five key engineers within a compressed timeframe, rapidly building a high-performing team to support critical startup operations.

EUIPO / OHIM (via Unisys)
|

IT Project Manager / Installation Coordinator

Alicante, Valencian Community, Spain

Summary

Managed IT project audits and reporting across architecture, development, and infrastructure departments, ensuring compliance and supporting strategic planning.

Highlights

Conducted comprehensive audit and reporting activities across IT architecture, development, and infrastructure departments for the European Union Intellectual Property Office (EUIPO).

Provided critical support to the project office, assisting with strategic planning and coordination tasks to ensure timely project execution.

Streamlined documentation and reporting processes, enhancing transparency and accountability for complex IT initiatives.

724 Solutions
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Engagement Manager

Berkshire, England, United Kingdom of Great Britain and Northern Ireland

Summary

Directed project delivery and operations of 724 solutions for major telecommunications clients, including Movistar, Vodafone Czech Rep., and Belgacom Proximus.

Highlights

Managed end-to-end project delivery and operational oversight for 724 Solutions across multiple key telecommunications clients, including Movistar, Vodafone Czech Republic, and Belgacom Proximus.

Ensured successful deployment and ongoing support of complex solutions, meeting client specifications and contributing to sustained client relationships.

Coordinated cross-functional teams and external stakeholders to achieve project milestones, optimizing resource allocation and mitigating risks across international deployments.

Ericsson LM Nigeria
|

Customer Project Manager

Lagos, Lagos State, Nigeria

Summary

Managed the full project lifecycle for service solutions and upgrades within MTN mobile network, ensuring successful delivery and integration.

Highlights

Spearheaded the delivery of multiple service solutions and critical network upgrades into the MTN mobile network, enhancing infrastructure capabilities.

Managed projects through the entire lifecycle, from initiation and planning to execution, monitoring, and closure, ensuring adherence to scope, budget, and timeline.

Collaborated with cross-functional teams and stakeholders to integrate new technologies and services, optimizing network performance and service reliability.

Digicel Group
|

Technical Project Manager

Kingston, Kingston Parish, Jamaica

Summary

Directed the project management and integration of Digicel and Cingular Wireless GSM/GPRS networks across multiple Caribbean islands.

Highlights

Managed complex technical projects for the integration of Digicel and Cingular Wireless GSM/GPRS networks across eight Caribbean islands (St Martin, St Kitts and Nevis, St Lucia, Bermuda, Cayman, Barbados, Antigua, and Jamaica).

Coordinated multi-vendor teams and local resources to ensure seamless network integration, minimizing service disruption and optimizing performance.

Developed and executed detailed project plans, managing scope, schedule, and budget to successfully deliver critical infrastructure enhancements across a wide geographical area.

Three UK
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VAS Operations Manager

Berkshire, England, United Kingdom of Great Britain and Northern Ireland

Summary

Led a 24x7 operations team responsible for critical Value Added Services (VAS) systems, ensuring high availability and performance for millions of users.

Highlights

Managed a 24x7 operations team, ensuring the continuous availability and optimal performance of business-critical Value Added Services (VAS) systems, including Prepaid servers, Location Based servers, and Ericsson video gateways.

Implemented proactive monitoring and incident management protocols, reducing system downtime and enhancing service reliability for a large customer base.

Directed troubleshooting and resolution efforts for complex operational issues, maintaining robust system integrity and minimizing impact on end-user experience.

Three UK
|

VAS Operations Engineer

Berkshire, England, United Kingdom of Great Britain and Northern Ireland

Summary

Contributed to the commercial launch of Value Added Services (VAS) by conducting acceptance testing and defining operational processes for critical systems.

Highlights

Performed rigorous acceptance testing and validation of Value Added Services (VAS) systems in preparation for the commercial launch in March 2003, ensuring system readiness and stability.

Defined and documented key operational processes and procedures, establishing a robust framework for ongoing system management and support.

Provided essential Unix server administration and troubleshooting support, maintaining system integrity and resolving complex technical issues during critical pre-launch phases.

Nortel Networks
|

Applications Support Specialist

Berkshire, England, United Kingdom of Great Britain and Northern Ireland

Summary

Provided 24x7 remote and on-site application support and consultancy for EMEA customers, specializing in Intelligent Network services and critical network protocols.

Highlights

Delivered 24x7 remote and on-site support and expert consultancy for Intelligent Network (IN) services to major EMEA telecommunications customers, including Viag Interkom, ESAT Digifone, and Xfera (now Yoigo).

Managed critical application issues and provided technical expertise on Unix, databases (Informix, Gemstone), and network protocols (SS7, INAP, CAMEL, TCP/IP), ensuring high system availability.

Optimized performance and resolved complex technical challenges for Prepaid services, enhancing customer satisfaction and operational efficiency.

Lucent Technologies
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Software Engineer

Hampshire, England, United Kingdom of Great Britain and Northern Ireland

Summary

Developed and tested Voicemail and Unified Messaging software solutions using Java and C in a mixed Windows/Unix environment.

Highlights

Contributed to the development and rigorous testing of Lucent's Voicemail and Unified Messaging software solutions, ensuring high quality and functionality.

Utilized Java and C programming languages within a mixed Windows/Unix environment to build robust and scalable communication applications.

Collaborated with engineering teams to identify and resolve software defects, enhancing product reliability and user experience.

Education

Saturdays.AI

Course

Machine Learning

Esden Business School

Master of Business Administration (MBA)

Business Administration

University of Cambridge

International Diploma

Business

Universidad Politécnica de Madrid

Postgraduate

Manufacturing of VLSI Integrated Circuits and Quality Control Methods

Universidad Politécnica de Valencia

Master's Degree

Telecommunications and Electronics

Languages

Spanish
English

Certificates

PMP Certification

Issued By

Project Management Institute (PMI)

ITIL Service Management (Foundation)

Issued By

AXELOS Global Best Practice

Skills

Project Management

Agile Methodologies, Stakeholder Management, Risk Management, Project Planning, Project Delivery, Operations Management, Service Delivery, Engagement Management.

Data Science & AI

Machine Learning, Statistical Analysis, Data Analysis, Python, Large Language Models (LLM), Agentic AI, Pinecone, Data Modeling, Predictive Analytics, Data Visualization.

Telecommunications & Networking

GSM/GPRS, SIP Networks, Intelligent Network (IN), SS7, INAP, CAMEL, TCP/IP, QoS, QoE, Network Operations, Telecoms Operations, Network Integration, Unix, Servers, Troubleshooting.

Leadership & Management

Team Management, Technical Leadership, Cross-functional Team Leadership, International Team Management, Process Improvement, Operational Excellence, Recruitment, Onboarding, Strategic Planning.

Software Development

Python, Java, SQL, Visual Basic, Junit, Software Testing, Software Development Life Cycle (SDLC).

Projects

HR Recruitment Automation Solution

Summary

Designed and developed an innovative HR recruitment automation solution leveraging Agentic AI technologies to streamline candidate sourcing and evaluation.

PABX Call Analysis and Accounting Software

Summary

Designed, developed, and commercialized a PC software application for PABX call analysis and accounting, distributed through a local firm.