Highly accomplished Senior Learning & Development Leader with 25 years of progressive experience in designing, implementing, and managing high-impact training programs across diverse industries including FMCG, Consumer Durables, Manufacturing, and BFSI. Proven expertise in driving sales force effectiveness, product knowledge, and behavioral skill development through strategic content design, delivery, and post-training coaching, consistently achieving measurable results and enhancing organizational capabilities. Adept at leveraging deep industry insights to tailor solutions that align with business objectives and foster continuous professional growth.
Product Training Consultant
New Delhi, Delhi, India
→
Summary
Currently spearheading product training program development and management for Kenstar, ensuring comprehensive skill enhancement across various organizational functions.
Highlights
Developed, implemented, and managed comprehensive product training programs for diverse functions, enhancing organizational capabilities and market readiness.
Collaborated with cross-functional teams to identify training needs and tailor content for optimal learning outcomes.
Utilized deep industry knowledge to ensure training content is relevant, up-to-date, and aligned with business objectives.
Drove continuous improvement in training methodologies and materials based on feedback and performance analysis.
Training & Development Head
New Delhi, Delhi, India
→
Summary
Led the Training & Development function at Videocon, overseeing strategic learning initiatives to foster employee growth and enhance organizational performance.
Highlights
Directed the design and execution of functional and behavioral training programs for employees across Sales, Channel, Corporate, Support, Factories, and New Joiners.
Implemented comprehensive training strategies that covered product knowledge, sales techniques, and essential soft skills for a large workforce.
Collaborated with various departments to identify skill gaps and develop targeted interventions, contributing to overall workforce efficiency.
Managed the full training lifecycle, from needs analysis and content creation to delivery and post-training evaluation, ensuring measurable impact.
National Trainer
New Delhi, Delhi, India
→
Summary
Served as National Trainer for LG, responsible for executing key training initiatives to enhance sales force capabilities and product expertise across India.
Highlights
Executed national training responsibilities for LG, focusing on product and sales training to empower frontline sales personnel.
Delivered impactful training programs that improved the mindset and behavior of front-line sales teams, contributing to enhanced market performance.
Collaborated with LG leadership to align training content with national sales strategies and market demands.
Utilized a process-driven approach for training delivery, incorporating market insights and real-world scenarios to maximize learning effectiveness.
Training & Development Head
New Delhi, Delhi, India
→
Summary
Directed Training & Development initiatives for Videocon, focusing on strategic learning programs to enhance employee competencies and drive business objectives.
Highlights
Spearheaded the design and execution of functional and behavioral training programs for Videocon, Sansui, Kelvinator & Kenstar employees across Sales, Channel, Corporate, Support, Factories, and New Joiners.
Managed comprehensive training initiatives, including product, sales, and behavioral modules, tailored to enhance specific competency-based inputs for corporate employees and sales teams.
Implemented induction and orientation programs, ensuring seamless integration and foundational skill development for new hires.
Oversaw content design, including presentations and interactive methodologies, for a wide range of training programs, ensuring relevance and engagement.
Training Consultant
New Delhi, Delhi, India
→
Summary
Provided expert training and coaching consultancy to diverse corporate clients, focusing on leadership, team building, and skill development across 25+ industries.
Highlights
Led training and coaching assignments for over 25 different industries, serving leading companies like HUL, ITC, Pepsi, LG, Schneider, Luminous, Rockwell, Mahindra Holidays, Ultratech, Bank of Baroda, and Eli Lilly.
Trained and coached participants from diverse backgrounds, including Frontline Sales Persons, Sales Executives, Supervisors, Managers, Service Engineers, and Individual Contributors.
Designed and delivered content for various programs, including leadership skills, team building, time management, problem-solving, conflict management, and communication skills.
Achieved consistent feedback scores of over 4.5 for workshops delivered to global giants, demonstrating high effectiveness and participant satisfaction.
Executed the 'Dus Ka Dum' Training & Coaching project for ITC in Rajasthan, improving sales and distribution capabilities.
Deputy Manager
Chandigarh, Chandigarh, India
→
Summary
Managed operations as Deputy Manager in the Chandigarh Circle for Reliance Communication, contributing to regional business objectives.
Highlights
Managed regional operations and contributed to business growth within the Chandigarh Circle.
Implemented strategic initiatives to enhance communication services and customer satisfaction.
Collaborated with cross-functional teams to achieve operational targets and improve efficiency.
Analyzed market trends and competitor activities to inform regional business strategies.
Sales Officer
New Delhi, Delhi, India
→
Summary
Drove sales and market penetration for HUL, a leading FMCG giant, managing key accounts and distribution channels.
Highlights
Managed sales operations for a leading FMCG giant, contributing to market share growth and brand visibility over 7.5 years.
Delivered the 'Foundation program' for Territory Sales Officers (TSO) in HUL, enhancing the skills of frontline sales teams.
Designed and developed content for the 'Shakti Division' in HUL, supporting rural market expansion and empowerment initiatives.
Cultivated strong relationships with distributors and retailers, optimizing product placement and sales volume.
→
MBA
Marketing Management
→
B.Sc.
Science
Issued By
N/A
Issued By
Gateways Computers
Training Program Design, Content Creation, Training Delivery, Training Needs Analysis (TNA), Behavioral Training, Product Training, Sales Training, Coaching, Mentoring, Instructional Design, E-learning Development.
Team Leadership, Project Management, Stakeholder Engagement, Cross-functional Collaboration, Performance Management, Strategic Planning, Organizational Development, Problem Solving, Conflict Management, Time Management.
FMCG, Consumer Durables, Manufacturing, BFSI, Automotive, Electronics.
6 Sigma, Lean Management, Adult Learning Principles, Presentation Skills, Group Facilitation, Role Plays, Group Discussions, Activity-Based Learning, Microsoft Office Suite.
→
Summary
Designed and delivered the critical FSM project under LG Electronics' GTM strategy, implementing it as the 'LG Superstar Project' for all sales personnel at consumer durable outlets across India.
→
Summary
Executed a significant training and coaching project for ITC in Rajasthan state, focusing on enhancing sales and distribution capabilities.
→
Summary
Designed a comprehensive behavioral training calendar and delivered complete training projects for Mikuni India, a leading Japanese manufacturer.
→
Summary
Successfully completed a nationwide sales training project for Luminous, targeting frontline sales executives, managers, and branch managers.
→
Summary
Delivered the 'Foundation program' for Territory Sales Officers and designed content for the 'Shakti Division' at HUL, a leading FMCG giant.