Abdiel Elian García Castró
Entry-Level Professional | Customer Service & Operations Support
Panama City, PA.About
Dynamic and responsible professional with a Humanities background, bringing 2+ years of hands-on experience in customer service and operational support from retail and hospitality settings. Eager to apply proven strengths in teamwork, organization, and efficient service delivery, seeking an entry-level opportunity to contribute enthusiasm, punctuality, and a rapid learning aptitude to a growth-oriented professional environment.
Work
Restaurante One Wok
|Stewart (Restaurant Support Staff)
Panama City, Panamá, Panama
→
Summary
Provided essential front-of-house and operational support in a fast-paced restaurant setting, enhancing customer experience and team efficiency.
Highlights
Assisted customers with seating arrangements and basic inquiries, ensuring a welcoming environment and contributing to efficient table turnover.
Collaborated effectively with kitchen and front-of-house teams to manage orders and streamline service, supporting timely delivery of meals.
Prepared and maintained dining areas, ensuring high standards of cleanliness and presentation across multiple shifts.
Supermercado Jumbo
|Estantero (Shelf Stocker)
Panama City, Panamá, Panama
→
Summary
Managed inventory organization and customer support, ensuring efficient store operations and a positive shopping environment.
Highlights
Efficiently replenished and organized merchandise across multiple aisles, ensuring optimal product availability and visual appeal for customers.
Provided attentive basic customer assistance, addressing inquiries and guiding shoppers, which contributed to a positive shopping experience.
Maintained high standards of cleanliness and organization in assigned sections, supporting a safe and pleasant environment for both customers and staff.
Education
Escuela Privada Bellas Luces
→
High School Diploma
Humanities
Languages
Spanish
English
Skills
Teamwork
Collaboration, Cross-functional teams, Interpersonal Communication.
Professionalism
Responsibility, Punctuality, Work Ethic, Reliability.
Customer Service
Client Relations, Customer Assistance, Problem Solving, Communication.
Organizational Skills
Inventory Management, Workflow Optimization, Time Management, Attention to Detail.
Adaptability
Rapid Learning, Continuous Improvement, New Procedures, Flexibility.
Operational Support
Retail Operations, Restaurant Operations, Area Maintenance, Efficiency.
References
Keythleen Diaz
+507 6721-6458
Diego Garcia
6595-6377
Loira Castro
+507 6474-5928