DIONIS STRATON KIWALE
AI Assistant | Computer Science Graduate
Dar es Salaam, TZ.About
Computer Science graduate with foundational expertise in AI technologies, specializing in prompt engineering, chatbot management, and virtual assistance to streamline operations and enhance organizational efficiency. Proven ability to deploy and optimize AI solutions, as demonstrated through contributions to the Sauti Safi AI Project, improving data management and clinical workflows. Adept at technical troubleshooting and committed to delivering high-impact, client-focused solutions.
Work
Nahoris Tech solution
|Technical Support Intern
Dar es Salaam, Tanzania, United Republic of
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Summary
Provided essential technical support and user training, leveraging AI-powered systems to enhance efficiency and resolve user requests at a tech solution firm.
Highlights
Resolved diverse software and hardware issues, minimizing downtime and ensuring seamless operations for internal users.
Managed and optimized AI-powered ticketing systems, significantly improving the efficiency of user request resolution.
Developed and delivered comprehensive user training sessions on productivity tools and AI integrations, boosting user proficiency and adoption rates.
Contributed to internal documentation, creating clear guides to streamline troubleshooting processes and enhance knowledge sharing.
Muhimbili Orthopaedic Institute (MOI)
|ICT Officer
Dar es Salaam, Tanzania, United Republic of
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Summary
Directed comprehensive ICT operations and pioneered AI integration initiatives at a leading orthopaedic institute, enhancing system stability and clinical efficiency.
Highlights
Spearheaded the Sauti Safi AI Project, training AI models for healthcare applications including Swahili-to-English medical translations, generating SOPs, and suggesting diagnoses to enhance clinical support.
Managed and maintained all critical ICT operations, ensuring high system performance and stability for clinical and administrative workflows across the institute.
Collaborated with clinicians to successfully deploy and test AI tools within a hospital environment, optimizing workflows and improving patient data management efficiency.
Enhanced the accuracy of AI health applications by contributing to robust data collection, annotation, and model feedback loops in a local context.
Education
University of Dodoma
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Bachelor's Degree
Computer Science
Languages
English
Swahili
Basic German
Skills
Technical Support
Software Troubleshooting, Hardware Troubleshooting, System Performance Management, Technical Documentation, User Training.
Data & Analytics
Data Collection, Data Annotation, Data Management, Problem Solving, Analytical Mindset.
AI & Automation
Prompt Engineering, Chatbot Management, AI Model Training, AI Tool Deployment, Virtual Assistance, Workflow Optimization.
Productivity & Collaboration
MS Office Suite, Google Workspace, Time Management, Communication, Cross-functional Collaboration.