Eduardo Gutierrez

Led critical technology modernization projects, integrating corporate tools and expanding operations across new units, generating R$ 984K in annual savings through optimization of vendors and technology.

Implemented a corporate SIEM, integrating Firewalls, Switches, NOC (Zabbix, RMM), Microsoft 365, EDR, and SAP S4HANA to centralize visibility and incident response in a heterogeneous environment.

Restructured perimeter security infrastructure, migrating Firewall to a SaaS architecture with NOC, modernizing appliances, and reorganizing network rules (VLANs, OSPF, SD-WAN) to enhance security posture, scalability, and redundancy while adhering to budget constraints.

Automated HR processes by integrating SeniorHCM with IT tools (Active Directory, Entra ID, Microsoft 365 licenses, Email Redirection, Backup Automation), reducing provisioning time by 80%.

Executed a strategic CAPEX to OPEX transition for hardware acquisition (notebooks, cell phones), reducing unforeseen costs, improving SLA, and accelerating technology park modernization.

Managed and executed full IT infrastructure implementation projects across 6 new company units in multiple states, providing support to approximately 360 workstations and 700 direct collaborators.

Drove digital transformation initiatives, managing agile projects from planning to Go-Live for new Distribution Centers in Jundiaí/SP, Jaboatão/PE, Gravataí/RS, and Manaus/AM.

Provided SAP Basis support, focusing on sustaining and implementing integrations for new distribution centers and warehouses.

Implemented and optimized IT processes and technologies, including a WMS in the inventory area, enabling data collection, KPI measurement, and results-driven management.

Actively participated in the LGPD Committee, ensuring compliance with data protection regulations.

Managed IT infrastructure and support teams across 3 units, ensuring efficiency and continuous improvement for 310 workstations and 650 direct collaborators.

Successfully migrated Google Workspace to Microsoft Office 365, ensuring data integrity and user adoption.

Restructured networks in Jaciara/MT and Goiânia/GO, enhancing scalability for multiple branch offices.

Optimized system processes through continuous improvements, enhancing operational efficiency.

Led a team of 3 IT infrastructure and support collaborators, providing technical assistance to 120 workstations and 300 direct collaborators.

Managed the migration of the GLPI ticketing system to Sensr.IT, improving service management.

Implemented Fortinet Firewall, ensuring continuous security enhancements and updates.

Deployed SAP WMS across Production, MRO, and Distribution Center areas, automating processes and improving efficiency.

Implemented Veeam Backup using the 3-2-1-0 methodology with local NAS, preventing data loss and information loss.

Led a 2-person IT team, providing technical support to 80 workstations and 250 collaborators at the Jaciara/MT plant.

Implemented GLPI ticketing system and SonicWall Firewall, enhancing IT support and network security.

Reimplemented and optimized ARC Server Backup at the HyperVisor level, improving data recovery capabilities.

Restructured Active Directory, application services, and DNS, enhancing system stability and performance.

Migrated part of the on-premise HyperV environment to a new branch office in Goiás.

Developed a multiplatform integration system, including a Node.js bot for Discord, boosting user engagement and competitive play in online gaming.

Launched an Android application on Google Play, improving game information access and communication, generating revenue through assisted advertising.

Efficiently managed IT infrastructure with datacenters in São Paulo and Germany, utilizing Proxmox, TrueNAS, pfSense, and HAProxy for robust operations.

Ensured high availability and load balancing with HAProxy, implemented a 3-2-1-0 backup methodology, and utilized Cloudflare for enhanced protection.

Implemented OSPF routing across 4 distinct locations using FRR on pfSense, coupled with robust DDoS protection and high availability mechanisms for secure and scalable services.

Provided technical support for hardware and software issues, resolving a wide range of IT problems for clients.

Performed preventive and corrective maintenance services on computers, notebooks, and peripherals, extending equipment lifespan and ensuring operational continuity.

Configured and administered local area networks (LANs), including routers, switches, and wireless devices.

Implemented security measures such as antivirus and firewalls, protecting client systems from threats.

Provided user training on best practices for equipment and system usage, improving operational efficiency and security awareness.